I really loved the app and got many terrific short clips out it that I was able to use in my book marketing. Occasionally there would be weird iterations that I couldn't quite prompt out, but altogeth... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
OpenArt is one of the fastest-growing AI creative platforms, used by millions of creators worldwide. Our mission is to build the future of storytelling with AI. We bring together top-tier image and video models, along with powerful workflows, to help creators and teams produce content faster and at higher quality.
Contact info
United States
- support@openart.ai
- openart.ai
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great palette of tools
Great palette of tools, easy interface, helpful hints. Great product! Highly recommended
Create Any Visual Imaginable
I've been using OpenArt now for about two years. I have found it great for generating lifelike images for professional and personal projects. It's very easy and user friendly. You can have a lot of fun too, generating your own photos with your loved ones on the surface of Mars or sitting in the Oval Office. The images are so lifelike, you can't easily tell that they're AI. It makes the user the ultimate artist. I would definitely recommend!
Well I love the Company
Well I love the Company, I had paid on time and everything, Up until this month? Then Pay-Pal got bought out with out me knowing until the last minuet now ever since i had found out i have been trying to pay for the bill,by buying a NetSpend Visa Debit card, and it's like not going through i have asked for help and i get no response just a message of reminders to pay for it? I'm like what a Nightmare? Plus to make matters worse to the black eye they have no response back, on any of my messages? Just pay the bill, If i had a personal Camera of my self every day from trying to pay this, and had showed it to them maybe they understand my dilemma a little more? I wish that they would just respond back to me about this Card that i have? So that i can change out the old card number, and put in the new one? cause if they don't help me on their end? Then how am I going to get this taken care of?
I’ve been really impressed with the image to video feature
I’ve been really impressed with OpenArt Ai so far. The platform is very user friendly and easy to figure out, even when using more advanced features. I also appreciate the variety of models available because it gives a lot of flexibility depending on the style you’re going for.
What stands out most to me is the consistency. With the right prompt and model, the images come out in the exact same style every time, which is something I’ve struggled to find on other AI platforms. Their image-to-video feature is also the best I’ve used in terms of accuracy and staying true to the original image.
Overall, I end up using way fewer credits because the platform gets the image right the first time instead of needing endless retries. Very happy with the platform overall.
A refined experience with new features to play with.
I have a vivid imagination and fantasy but little skill in art. With openart I have been able to create whatever fantasy I have imagined and learned to prompt engineer it to fit my needs. I liked the models you could use on openart and the quality is good. The new features like smart shot that come out I like experimenting with and it gives a new way for me to express myself.
My main issue is that certain models and features get lost. When I started creating I was experimenting a lot with a certain model, but as it got updates I lost that one and the new one wasnt creating the same kind of images. With no way to use the old model.
The models specially seedream4.5 is…
The models specially seedream4.5 is great and I love using it. Is there any higher version coming up?
Keep It Up!
The constant updates and efficient refunding of credits when an error occurs are greatly appreciated.
Be careful ! (Scam)
The quality of the service is good, but be careful! SCAM! A top banner appears that advertises something and covers your credits. At this moment, the program causes you to inexplicably lose your credits and you are unable to generate the number of images you are entitled to based on what you have paid for.
Professional assistance
Openart is the best multi mode platform…
Openart is the best multi mode platform till date.
Excellent customer support and understanding
Excellent customer support and understanding
The platform it self is powerful for AI image creation, and I hope to use OpenArt again in the future once I get a new job.
Melissa was very helpful
Melissa was very helpful, responsive, and kind throughout the whole process. Everything was resolved quickly and professionally. Thank you so much for the great support!
Support team is fantastic and helpfull !
Great customer service. Solved issue that i had the same day i reached out to them.
Efficiency
I needed explanations and corrective action: quick, efficient, and very competent support, and above all, prompt answers provided. Thank you
Annoying inaccurate text that pops up..fixed
Decent music video maker which reads the lyrics of a song and makes a video of it but its far from perfect and you will have a lot of edits to do, all part of the creation process I guess but what annoys me most is the very annoying karaoke text that pops up, not only is this very inaccurate it spoils the viewing, wish they would get rid of it but there's no where to do that. Tonight I tried removing the text by AI using OpenArt and it had the cheek to charge me 450 credits for removing something I didn't want in the first place then it never worked again so now I am conned out more money. Seriously thinking of leaving this lot.
Update: As of today 25th May they have re embursed me for the lost credits due to trying to fix this, also my lost 50 credits from last month have been added on am pleased to say. Lets hope nothing else goes wrong. Apparently I have to move it off default on the timeline, I dont know why they put it in as its not reliable in fact its awful, they should get rid of it altogether.

Reply from OpenArt
You cant cancel a subscription ever!
You cant cancel a subscription ever!
I have set my plan to free for month's and haven't used it eighter. Still they charged $84 from me for no service and no active subscription. They never answered any email i've sent to they're official email support adress. It's now 4 emails in 3 weeks. The only thing they do is do everything to look professional here on trustpilot, but they are not, belive me. Don't fall for it like i do and if you have/had a subscription inform your bank right away to stop them for taking more money, cause they will. If you have a 1 year plan the first day that year is over they charge even if you deleted the account or set your plan to free. Thx openart ai, great service!!!!!!

Reply from OpenArt
PROMOTIONAL SCAM: Deceptive advertising to harvest your data. (1 Star)
Beware of OpenArt AI. They recently launched a massive promotion giving away 20,000 credits to new users to drive traffic. Many of us invested our time creating accounts and planning projects on their platform. What did they do a few days later? They wiped ALL the promotional credits from users' accounts without any prior notice or explanation.
This is a textbook "Bait and Switch" scam. They used deceptive advertising simply to inflate their registered user database and, once they achieved their goal, they zeroed out your account to force you into a paid plan. If they are capable of treating users like this with such dirty marketing practices, imagine what they will do with your credit card if you decide to pay for a subscription. Zero professional ethics. You will just waste your time. Look for honest alternatives like Leonardo or Kling AI instead.
EDIT AFTER OPENART'S REPLY: You claim it was a "leaked link" meant only for your Creative Partner Program. If that is true, the fault lies entirely in your abysmal security and sheer technical incompetence for allowing any standard account to redeem an exclusive partner link without a single layer of verification. You made a massive technical blunder, and instead of taking real accountability, you punish the users who wasted their time trusting your platform.
To make matters worse, OpenArt is now actively deleting users' complaints on their Instagram comments to hide the backlash and silence the community. Censorship and technical incompetence. I still do not recommend this platform at all. The 1-star rating stays.

Reply from OpenArt
Thank you support team at openart.ai…
Thank you support team at openart.ai for a great professional service
One Of The Best App For Creators
The interface is easy to get along. And I would say this app is fast in rendering the resulting images and videos.
Again I would like to make a recommendation. Why not put tooltips on all of your icons. First, it'll give first-time user an idea of what that icon can used for. Secondly, it would even be better if the icon could contain an "instruction" on what next is to follow after keying the icon.
Very responsive customer assistance. 5-star for this.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







