OpenArt  Reviews 524

They took care of an issue I had right away.

The representative replied in a timely manner, was very helpfull and my issue was resolved.

Made a mistake to buy the discounted annual subs, it doesn't deliver what it promises, doesn't follow the prompt fully, so you end up repeating them and loosing credits, endgame for them is to make you but more credit. feel scammed!

I was having some trouble signing in to OpenArt, but my email was answered right away and the problem was cleared up- seems i have to log in through discord. In any case it is a great platform.

I cancelled my OpenArt subscription manually through my account, and my dashboard showed “Current Plan: Free” and “Credits Pack: 0 pack.” Despite this, I was charged $56 again on May 8. Support acknowledged that my dashboard showed conflicting subscription information due to an error on their side, but they still have not refunded the charge. Even after support said auto-renewal was cancelled, my account still showed a future monthly credit refill date. I have asked multiple times for a refund and have not received a clear resolution.

prompt response，patient and helpful throughout the process. I really appreciate

Customer service was very professional and helpful! Thank you

OpenArt is a great platform. Although I am a new user, when I had an issue with a video not rendering, the team at OpenArt resolved my issue ASAP. I have been in the industry of audio/video for over 20 years, and I am glad to have found the OpenArt platform!

You can't stop them debiting credit card.even if your on a free plan and close your account. total scam . Beware.. Credit card scam

the service provider was flexible with the situation when contacted directly for support

I received a prompt reply and the person was very kind and helpful.

I had an issue with my subscription renewal and was unexpectedly charged after thinking my plan had been cancelled. The OpenArt support team carefully reviewed my case, explained what happened, processed a refund as a goodwill gesture, and permanently cancelled my subscription to prevent future charges. Melissa from the support team was professional, polite, and helpful throughout the process. I appreciate the quick resolution and clear communication.

Tool does not work at all.
You can't generate anything.
Absolute scam.
Customer support does not want to refund

The ai is topnotch, love the program all around great.

Friendly customer service!

The re are so many possibilities to create videos and lip sync on their website. Easy to use for beginners.

Quick response

They are great and very responsive. The platform was a little advanced for me and I don’t understand everything. I issued a refund and they got it to me the next day. So even if you don’t like it, your safe!

Impressed with how quickly the customer service teams resolved my subscription query in less than an few hours.

quick and helpful staff, the system should have improve since i upgrade the plan from individual to team plan and it asked me to unfreeze my individual plan in order to add team member, please take care of this scenario..

I had a subscription of a year. However i changed my plan to "FREE", but exactly one year later they charged 84$. I already sent two mails with screenshots from my Free plan and the billing to the official support email adress. Its been a few days and i havent heared anything. There is nothing i could stop the subscription as im already on free plan for months.

Update 14.05.26: as they requested here, i should send an email to the support adress i have sended a third email on 11.05.26. Still no response to date.

Update 19.05.26: Still no response to any of my mails. Be aware guys, its a scam. Took my 84$ and never answer my mails. And then here on trustpilot they write please send an email. Its just frustraiting. They do anything to look good on here but never answer. They stole 84$ from me. I have no aktive subscription!