Onward Flights Reviews 47

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Hello Unfortunately I have to say that I didn't even receive a pdf for the "flight ticket" that I paid for. I paid with my PayPal account and was only able to take a screenshot of the invoice with... See more

Company replied

Rated 1 out of 5 stars

Unfortunately the ticket I received was not sufficient to get through immigration. I ended up booking an actual flight. I was also disappointed that I was charged more than the 10 dollars I had agree... See more

Company replied

Rated 2 out of 5 stars

This is basically just a fake ticket. There is no PNR or anything. This could have been really harmful if immigration had check the ticket. I immediately asked for a refund and the team was kind... See more

Company replied

Rated 3 out of 5 stars

I think it might have worked if someone had asked for it. Actually it's not a ticket, but rather a kind of booking confirmation page and you have to make a screenprint or create a pdf yourself to kee... See more

Company replied

Company details

  1. Flights Search Site
  2. Travel Agency

Written by the company

The world's fastest onward ticket generator


Contact info

1.9

Poor

TrustScore 2 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Quick process

Quick process, Worked right at the airport when I needed it. The reservation was valid when I payed so its an instant process. Thanks guys

3 February 2021
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Reply from Onward Flights

Thank you for the review, hope you enjoyed your trip 😊️🙏️

Rated 1 out of 5 stars

No pdf received

Hello
Unfortunately I have to say that I didn't even receive a pdf for the "flight ticket" that I paid for. I paid with my PayPal account and was only able to take a screenshot of the invoice with the flight information on it.
I checked my account nicely but it wasn't sent to me ..

12 January 2021
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Reply from Onward Flights

Hey Julia, your ticket was emailed to you on December 14th. I've forwarded it to you again. Please check your spam folder if you still don't see it, safe trip 😊️✌️

Rated 5 out of 5 stars

I highly recommend the this site

I highly recommend the this site. The ease of use is incredible and reliable. I’ve used it several times now and recommend it to anyone who is looking for an easy solution to proof of onward travel.

16 December 2020
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Reply from Onward Flights

Thank you for the review, safe travels 😊️✌️

Rated 5 out of 5 stars

Great experience

Great experience. I had a couple questions about my order and the customer service got back to me same day. Thank you.

5 December 2020
Unprompted review
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Reply from Onward Flights

Thank you for the review, safe travels 😊️✌️

Rated 1 out of 5 stars

You didn't send me the ticket itinerary…

You didn't send me the ticket itinerary to my email.

14 November 2020
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Reply from Onward Flights

Hey Deborah, sorry to hear that, can you check your spam folder. I just forwarded it to you again in case that helps. Let us know if you still can’t find it.

Update: Hey Deborah, glad to hear you’ve now received your ticket, if you could update your review on Trustpilot we’d really appreciate it 🙏️

Rated 5 out of 5 stars

Great service and really fast

Great service, and really fast and qualitative.

31 October 2020
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Reply from Onward Flights

Thank you for the review, hope you enjoyed your trip 😊️🙏️

Rated 2 out of 5 stars

This is basically just a fake ticket

This is basically just a fake ticket. There is no PNR or anything. This could have been really harmful if immigration had check the ticket.

I immediately asked for a refund and the team was kind enough to do it. I don't recommend this service.

25 March 2019
Unprompted review
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Reply from Onward Flights

Onward Flights tickets have an itinerary and flight number, but yes, no PNR, this can only be provided if there is a seat on the plane booked with the airline – check-in agents and passport control are rarely looking for a PNR, this is usually only an issue when applying for visas at a consulate.

Rated 5 out of 5 stars

Great service

27 February 2019
Unprompted review
Onward Flights logo

Reply from Onward Flights

Thank you for the review, hope you enjoyed your trip 😊️🙏️

Rated 5 out of 5 stars

Great services I got stuck at…

Great services I got stuck at immigration and booked a confirmed return ticket in 5 minutes!

21 February 2019
Unprompted review
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Reply from Onward Flights

Awesome, we built Onward Flights to be quick and easy for exactly this reason, thanks for your review, safe travels 😊️✌️

Rated 5 out of 5 stars

Handy travel tool for long term travel

I tried this service a week ago and it didn't work, however i decided to give it another go as 8 was asked to prove documents for onward flight, given that its so cheap, i decided to try again.
This time my flight documents were accepted by the airline as proof of onward travel.
So now i rate them 5 stars for service and based on customer service i recieved on my last use of the site.
I did exactly the same thing when booking last time and the airline declined the document, so i suspect it depends who you get at the check in desk and how irate or clued up they are to this type of document.
Either way I'm please to say that on this occasion it was flawless

2 February 2019
Unprompted review
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Reply from Onward Flights

Thank you for giving us another chance, and leaving a review, glad you had a better experience this time, safe travels 😊️✌️

Rated 1 out of 5 stars

Overcharged and ticket not recognized

Unfortunately the ticket I received was not sufficient to get through immigration. I ended up booking an actual flight. I was also disappointed that I was charged more than the 10 dollars I had agreed to.
I would not recommend this service.

28 January 2019
Unprompted review
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Reply from Onward Flights

Hi Catherine, sorry to hear you had a bad experience, we checked over your ticket and you'd chosen a realistic and simple flight, ideal for proof of onward travel, sometimes it's just a case of bad luck if they want to check the PNR code which only comes with actual bookings.

Onward Flights definitely didn't charge you more than $10 USD – we see you used a Australian debit card, perhaps your bank charges foreign transaction fees (i.e. for the conversion from AUD to USD) – either way, we've issued you a full refund (and your bank will refund their fee too) – hope you have a safe trip 🙏️

Rated 5 out of 5 stars

This is a great service for long term…

This is a great service for long term travelers, digital nomads, or those involved in the foreign residency process. I would use them again.

21 January 2019
Unprompted review
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Reply from Onward Flights

Thank you for the review, safe travels 😊️✌️

Rated 1 out of 5 stars

Would not recommend

The service experience is subpar. If this company doesnt agree with your review they will falsely flag the review on trust pilot.

16 January 2019
Unprompted review
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Reply from Onward Flights

We are sorry to hear you're dissatisfied with your purchase and welcome feedback on how we could offer more 😰️ Onward Flights is the world's fastest onward ticket generator, our competitors require you to fill out long forms and supply flight details yourself – or to wait for a ticket to be purchased, which are then only valid for a short window anyway – here, you're skipping these steps, you could also save yourself money by photoshopping your own ticket or buying and refunding one manually, you're paying for the convenience of not doing that.

Edit: Trustpilot requires that reviews "describe a buying or service experience" – your original well written and considered review "not really with the money" [sic] violated those terms and we reported for that reason after you ignored our reply, because yeah, 1-star reviews make us look bad. Have a great day 😊️

Rated 4 out of 5 stars

bought it for peace of mind for…

bought it for peace of mind for arrival in (eze) argentina didnt actually need it but did look authentic and for 5 dollars no brainer

20 December 2018
Unprompted review
Onward Flights logo

Reply from Onward Flights

Thank you for the review, safe travels 😊️✌️

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