Magmoo Reviews 15

TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

15 reviews

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Rated 1 out of 5 stars

Does this company actually exist ?

Ordered, payed. And then everything went dark. No answer to my many mails. Just took the money and never delivered the product. Complete silence. Not a single sign of life in two months. This company is a scam

28 November 2025
Unprompted review
Rated 1 out of 5 stars

This establishment is a FRAUD

This establishment never deliver what has been purchased from them. Despite purchasing multiple items totaling a significant amount since last September, I have yet to receive any of them. It is strongly advised to refrain from conducting any business with this store. This store is a fraud.

11 September 2025
Unprompted review
Rated 1 out of 5 stars

Garbage company

They sent me a different T than the one I ordered, and the sizing was not accurate. When I contacted them they were very slow to respond and refused to refund or mail a replacement. Customer service offers no solutions and intentionally frustrates you in hopes you will give up. Garbage company. Don’t waste your money.

24 October 2025
Unprompted review
Rated 1 out of 5 stars

I would rate it a “O” if I could

I would rate it a “O” if I could. It’s been 24 days and still have not received my order. They have my payment but I don’t have the freedom hoodie I ordered and paid for. I wrote 5 emails to customer service and no responses. I called the phone # and it’s disconnected. I believe after all the other responses I read it’s not credible. Who would think they would sell freedom (religious) items and take advantage of people. I am going to try and contact the head of the Charlie Kirk foundation for freedom and report them. I WILL NOT BUY anything on this site again!

9 October 2025
Unprompted review
Rated 1 out of 5 stars

I order a hat from them

I order a hat from them. It was shipped from China and took a few weeks to arrive. Shipping info seemed to lag. When they finally delivered it, it was not to my house but to a large company 2 miles away on a different street and different numbers. Luckily the HR lady saw my name and cell number on the package and called me. The hat is made with a super thin fabric so instead of being round like a baseball hat, it's boxy and has a large amount of space at the top that is all wrinkly.

8 October 2025
Unprompted review
Rated 1 out of 5 stars

This company is BOGUS!

This company is bogus! I should have known when there isn’t a phone number to contact customer service. Ordered a shirt in 9/16 and was told it would ship in 3-5 days. It is now October 3rd and it still hasn’t shipped! I have sent 5 emails asking why I’ve still not received it nor have they shipped it and NO RESPONSE! I was forced to contact my bank to dispute the charges & I have to now wait 5-10 business days to receive my refund. DO NOT order from this company! I learned my lesson for sure!

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

I am beyond aggravated with Magmoo. I ordered two shirts — only one was delivered (and I need to return it), and the second has not arrived at all. Despite multiple emails, I’ve received no response whatsoever. Yet, my account has already been charged for both shirts. This kind of customer service is unacceptable, and the lack of communication is extremely frustrating. Buyers beware — you may not get what you paid for, and you’ll be left chasing after a company that doesn’t respond.

15 September 2025
Unprompted review
Rated 1 out of 5 stars

No product

I ordered the product more than 3 weeks ago. The product is still missing. The support service does not respond regularly. You may have to dispute the transaction.

24 August 2025
Unprompted review

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