Great course and customer support. Shout out to Sam. Beware of the Serco (the company in charge of running the exam) they have STRICT rules in regards to the examination and kick out anyone from... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Do you want to become a security guard in Ontario? OntarioSecurityLicense.ca makes it possible! Prepare for your security guard license exam with Ontario's top online training course. Master industry laws, regulations, and best practices at your own pace from the comfort of your home. Enjoy comprehensive exam prep materials and job placement support to jumpstart your career.
Replied to 57% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Ontario Security License
Great experience - clear guidelines, easy to read and understand and very very fast.
Keep it up. Wonderful service.w

Reply from Ontario Security License

Reply from Ontario Security License

Reply from Ontario Security License
Transparent service and higher accountability for there clients in providing them best experience . I Would recommend Ontario security license to my peers.

Reply from Ontario Security License
I had a very positive experience with the OSL team while completing my security license requirements.
The team was extremely helpful and supportive throughout my process. I completed my 40-hour training, submitted my background check, and provided my CPR certificate as required. However, there was a significant delay in receiving my TCN number from the certification team, which took more than two weeks. During that time, I tried calling and emailing but did not receive a response.
Despite this situation, the OSL team stood by me and supported me every step of the way. They followed up on my behalf, apologized for the inconvenience, and even arranged another CPR class for me to ensure my process could move forward. Their professionalism and dedication made a stressful situation much easier to handle.
I am giving a 5-star rating only because of the OSL team. They are very kind, supportive, and responsive. They usually respond within one day, and even if you call and they miss your call, they make sure to call you back. Their quick response and genuine care for students really stand out.
I would especially like to thank Sam for her outstanding support. She was patient, responsive, and truly committed to helping me succeed. Her assistance made a big difference in my experience.
Overall, I truly appreciate the efforts of the OSL team and would highly recommend them to anyone pursuing a security license.

Reply from Ontario Security License
At ontario security licence the interaction was very good .They
are very patient and understanding .

Reply from Ontario Security License
Ontario Security License.ca made the whole process simple and easy to follow. The website clearly explained each step, which was really helpful as a first-time applicant. The study materials were well organized and gave me the right preparation for the course and exam. I also had a good experience with customer support — they were quick to respond and very helpful when I had questions. Overall, it was a smooth and professional experience, and I would recommend it to anyone looking to get their Ontario security license online.

Reply from Ontario Security License

Reply from Ontario Security License
The content was easy to understand and also the support was always available when needed

Reply from Ontario Security License

Reply from Ontario Security License
Excellent service, I would recommend everyone, who needs to have a background check hassle free in minutes.
Thank you for your prompt service.

Reply from Ontario Security License

Reply from Ontario Security License

Reply from Ontario Security License

Reply from Ontario Security License

Reply from Ontario Security License
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.