onsitefirstaidtrainingcompany.co.uk Reviews 

44
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the booking process quick, clear, and straightforward, noting that scheduling various group training sessions is extremely easy and well organized. People deeply appreciate the responsive communication, helpful customer support, and polite service received throughout all their arrangements from start to finish. Consumers frequently mention that the course instructors are exceptionally professional, deeply experienced, engaging, and capable of keeping everyone focused. Reviewers also feel thoroughly well prepared and genuinely confident after attending these highly interactive, educational, and informative training sessions. Participants thoroughly enjoy the hands-on practical activities and state that the overall learning environment consistently remains positive and fun.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly professional during training sessions. Reviewers... See more

User experience

Users describe positive interactions with user experience during the training courses. Consumers appreciate... See more

Service

Reviewers highlight positive aspects of service, noting that everything is completed on time and as expected.... See more

Booking process

Clients share positive opinions on the booking process, highlighting how quick, clear, and straightforward it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The first aid trainer was excellent! He touched on things I didn't know. He explained what happens to the heart once it stops, and what affect doing chest compressions makes on the heart and body. H... See more

Company replied

Rated 5 out of 5 stars

Booking was quick and straightforward, and it was great to have responsive, friendly support from a real person throughout, very good service from start to finish. The course itself was fantastic, rea... See more

Company replied

Rated 5 out of 5 stars

A great day of First Aid Training, expertly delivered by Steve who kept us all focused. I would recommend this training.

Rated 5 out of 5 stars

Knowledgeable and personable instructor made the course interesting. We have used this company before and will continue to do so in the future. Booking process is easy and everyone you speak with is... See more


4.7

Excellent

TrustScore 4.5 out of 5

44 reviews

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4.7

All reviews

(44)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

We’re truly grateful for making this investment

Our teams had an exceptional experience with the trainer from Onsite First Aid. They couldn’t say enough about how engaging and interactive the session was, and they appreciated the trainer’s clear explanations and impressive expertise. The feedback from our London team was overwhelmingly positive, particularly about how valuable and practical the First Aid training felt. We’re truly grateful for making this investment worthwhile, and a huge thank you goes out to the sales team for their outstanding support and service!

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Training Provider

What a fantastic experience our carers had with the trainer from Onsite First Aid. They all commented so positively on how engaged they all felt throughout the session, how clearly everything was explained and how the trainer was highly qualified, ensuring everyone was included in the learning through practical examples, and executing a thorough session which left them feeling prepared for first aid situations. I have never had such great feedback from my carers in regards to First Aid training - so thank you for making this purchase so worth it!

22 August 2023
Unprompted review
Rated 1 out of 5 stars

Bad management

They are NOT training provider they are broker and really bad one. You will be left in the dark to deal with actual training provider, that is also bad late for work every day of 3 day course. Onsite is who you pay to, but they don't know who when or how. Because they sold job to someone else. So get ready to weeks of confusions and disappointment or just go to St...... ambulance

5 October 2022
Unprompted review
Rated 1 out of 5 stars

Rediculous delivery timeline

ordered 2 x defibs on 16/9/21 and Im still waiting for them. Chased several times to be told 8 weeks delivery timeline, which I hadnt been informed at the time of ordering. Then informed delay on shipping, but had been shipped 26/11. Im still waiting on 8/12/21

8 December 2021
Unprompted review

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