As an Amazon flex worker in Australia, my Onsi account was accidentally set up in UK. Thus I am unable to access any deals for Australia user. I reached their customer service team to get help and Mat... See more
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See what reviewers are saying
I was having problem trying to purchase the Coles’ gift voucher. Katrina told me it’s due to my bank system not able to accept confirmation from Onsi’s end. But she follow up with the issue and... See more
I gained access to Onsi through a partnership with Amazon Flex. I use the platform to get vouchers, which I mainly use for my grocery shopping at retail stores. One day, I encountered an error wh... See more
I was dealing with Katrina and she came back to me within a few hours of sending the email and addresed every issue, she seemed very helpful and made me feel like nothing was to much trouble! I haven'... See more
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Speed od solving problems and rase,as well as kindness
Easy and comprehensible approach to the problem,sociability and kindness with them People who jelo you solve the problem.
Great service.
My debit card stopped functioning
My debit card stopped functioning
recently. The reply to my reporting of this issue, was prompt and had very clear instructions.
Very good company
A lot of discounts, great cash back card. Easy to use. Highly recomended.
Onsi offer a range of great discounts…
Onsi offer a range of great discounts for Amazon Flex drivers.
Choose an amount, say £100 and then purchase a voucher for £96 with the discount already applied, it's that simple.
Good support…..
I’ve used Onsi discount quite a few times before with no problems, but for some reason, I bought a fuel voucher, and it wouldn’t appear on my device, so I messaged customer support thinking that I’d have to pay for my petrol, and use the voucher next time, as it would take some time for customer service to respond, but I was wrong, Khady sent me a copy of the voucher back on email in a matter if no time! Nice surprise, and much appreciated. Great service….
A well informed platform
A well informed platform, always updating partners on there entitlements and also enlightening it users on ways of making better choices

Reply from Onsi
The system is difficult to use just to save few pennies
The system is difficult to use, since we always have to buy a new voucher, so a new barcode is sent all the time.
You could make the vouchers RELOADABLE and we could be able to top up the balance (with the same barcode voucher staying), also there is no option to check the balamce on these vouchers

Reply from Onsi
Great app
Great app. Using instructions made up very easily.
Always buying fuel deal. Morrison, jd, river island, Argos, Asda, spots direct, currys,matalan many more. I saved up more than £50 a month. I am glad that amazon flex Introduced such a useful app to us. Thanks onsi Thanks amazon

Reply from Onsi
I would give 5 stars if topping voucher…
I would give 5 stars if topping voucher could be done straight from the voucher page .

Reply from Onsi
I'm happy to be part of Onsi programme…
I'm happy to be part of Onsi programme with Wolt. Thanks for helping with my questions it's great to have free insurance

Reply from Onsi
Cashbacks from purchased products
Onsi gives me the opportunity to buy products with discounted prices from Companies such as TESCO, ASDA, Sainsbury, Shell and some others. I also benefit from cashbacks and boosted cashbacks after purchase.

Reply from Onsi
I have read all benefit that comes with…
I have read all benefit that comes with Onsi and I am happy to make use of the platform

Reply from Onsi
This has been the best experience…
This has been the best experience possible, my children were born and they helped me with a payment, so I was able to spend this time with my children, it was great, I would like to thank you again for your help, thank you very much!!!!

Reply from Onsi
Excellent service
Excellent. It helps me to save a lot from doing shopping, fuels and other stuff.

Reply from Onsi
Onsi is reliable
Onsi is reliable and true to their customers. The insurance policy is flexible.

Reply from Onsi
Disappointing, do not use!
Copy/pasting a customer review we have received as a result of working with Collective Benefits/Onsi. I do not recommend anyone using them as insurance provider, unless you would like to destroy your NPS. We have been in touch with different account managers repeatedly pre and post their rebrand and nothing has helped in improving the experience.
"Disappointing, do not use!
I booked an event on the 5th of August. It went great, however after everyone has left i noticed the damage done to my new hob, a corner has chipped off. I contacted yhangry and was put in touch with the insurance company. This is the worst experience of my life - it takes a week for their email system to load, which means they only respond once a week if you're lucky. It is the end of Nov and unfortunately i am still waiting to be re-reimbursed. First yhangry provided wrong bank details to the insurance company, so the payment bounced. Quite clearly Must be very difficult to copy-paste something sent via an email ... in the meantime yhangry was completely ignoring my emails asking for help with the insurance. It now turns out the policyholder, i.e. chef, has to pay the premium directly to me. Bank details have been shared with him, yet I have received no payment. Insurance wiped their hands and said it has nothing to do with them and i have to contact him directly. Yhangry ignores me. so all in all I have a broken hob and no reimbursement and i have to chase someone whose details i dont have."
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