Online Tapijten - Tapison Reviews 

2,672
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was nervous ordering from Australia but so glad we took the risk. My partner and I fell in love with the many beautiful unique carpets online and it was hard to choose. But their technology online... See more

Rated 4 out of 5 stars

Very happy with purchase, keeping me informed and delivery. Always a bit nerve wracking making a big purchase from overseas and this was seamless. Only slight negative was the import duties/ taxes in... See more

Rated 5 out of 5 stars

Fantastic experience. Cristian and Siemen are amazing. They call you if needed, always track your request, and the company delivers the rugs in a perfect state and timing. Special mention on how they'... See more

Company replied

Rated 5 out of 5 stars

Great customer service. All email queries answered within an hour or so. Rug arrived as per delivery schedule. Very well packaged and protected for transport. Lovely quality and would order again... See more

Company details

  1. Rug Store

Written by the company

For more than 4 generations, interior is in our blood. We have invested our time, and that since 1907, in selecting and selling the most suitable carpets for every type of home. Online Carpets is therefore your carpet specialist. Whether in our webshop or in our showroom you will always find carpets of top quality at a correct price. We offer you our reputable service, to make sure you satisfied time after time. We assist you with advice and action and help you find the perfect carpet for your interior.

Online Tapijten - your rug specialist since 1907

Written by the company

4 generations of experince at you service.
We do everything we can to make every customer feel good with his purchase. A happy customer who enjoys his carpet with a smile is our mission.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(2,672)

302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish.
Efficient & helpful pre purchase advice.
Fast delivery with frequent updates. Delivery on time as indicated.
Delighted with product, exceeded my expectations.
Would have no hesitation in recommending this company.

20 January 2023
Rated 5 out of 5 stars

Very good experience

The sending period was fast, they provide a tracking URL and the logistic company arranged the delivery hour with me previously to confirm I was at home. The rug is very beautiful and good quality.

8 January 2023
Rated 5 out of 5 stars

Repeat customer

Second time we bought from this store. Quality of service and the final product excellent. On time and straightforward delivery.

15 December 2022
Rated 5 out of 5 stars

This is a great shop for rugs

This is a great shop for rugs. Christian gives great advice and has a good vision of what would work well in the room. They have a super and diverse range for all tastes. Very friendly and genuine. Would highly recommend

3 December 2022
Rated 5 out of 5 stars

Carpet order/delivery

Carpet order/delivery
ordered online on webpage, made bank payment (card payment did not work for a period of time).
Carpet packed well, good protection,
delivery without any issue.
Petr

31 October 2022
Rated 5 out of 5 stars

Both times a charm

I have bought two rugs from them at different times. Both times they were very efficient and responsive. Carpets looks exactly as I would have expected because of the very realistic option on the website to digitally “see” it in the room. Super happy 😄

2 September 2022

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