onlinemeds Reviews 

68
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently express deep satisfaction with the exceptionally fast delivery times and highly efficient order processing. Many people note that the entire journey from the initial consultation to safely receiving their medication is remarkably smooth, straightforward, and completely reliable. Consumers also praise the professional video consultations conducted by knowledgeable staff members who provide genuinely helpful medical advice. Reviewers find the online platform extremely easy to navigate when placing orders and sincerely appreciate the prompt communication regarding any questions or specific queries they might have along the way during their treatment.

What people talk about most

Service

Users describe positive interactions with service, highlighting a professional and efficient experience from... See more

Delivery service

People report positive experiences with delivery_service, noting a very easy and professional process from... See more

Staff

Reviewers express great satisfaction and appreciation regarding the staff. Consumers consistently highlight... See more

Customer service

Clients share positive opinions on customer service, highlighting that online consultations are easy,... See more

User experience

Consumers find user experience to be exceptionally positive, praising the very easy process from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a service. From start to finish it was amazing. I was dubious about the video call that had to be made, but it was all explained beforehand. The fact the at the order was sent that day and ar... See more

Company replied

Rated 5 out of 5 stars

Amazing service,video call was easy and straight forward.Email arrived,my prescription arrived with no concerns on the day they said,great communication through out. Thank you x

Company replied

Rated 5 out of 5 stars

Professional and efficient! Quick response time and they were flexible to fit the call around me! Parcel arrived on time as well! Very impressed for my first experience with Online Meds.

Company replied

Rated 5 out of 5 stars

Extremely easy from start to finish, I swapped provider to online meds . Filled in questionnaire, answered a 2 minute call, from start to finish I received my meds in 4 days, excellent service

Company replied


Company details

  1. Online Pharmacy
  2. Drug Store
  3. Medical Clinic
  4. Pharmacy
  5. Weight Loss Service

Written by the company

onlinemeds is a UK-based specialist online weight loss pharmacy, offering safe, regulated access to clinically appropriate weight loss treatments. We provide discreet, clinically reviewed weight management services, with every request assessed by qualified pharmacist prescribers specialising in weight loss. Our focus is on patient-centred care, helping people access weight loss treatment with confidence, clarity and discretion.


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(68)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy, quick and reliable!

Easy to use website, good correspondence throughout the order and order arrived promptly. Would definitely recommend!

2 July 2025
Unprompted review
onlinemeds logo

Reply from onlinemeds

Thank you so much for your kind review, Hana. Your recommendation means a lot to us!

– The onlinemeds team

Rated 5 out of 5 stars

Great service

Excellent service and great response time from the staff. Couldn’t thank the team enough!

27 June 2025
Unprompted review
onlinemeds logo

Reply from onlinemeds

Thank you for your review, Guvinder. We're delighted to hear you had such a positive experience with the onlinemeds team. Your kind feedback will certainly be shared with everyone involved.

– The onlinemeds team

Rated 5 out of 5 stars

Simple process, great service

Simple process. Pharmacist was thorough and supportive. Will definitely return

16 June 2025
Unprompted review
onlinemeds logo

Reply from onlinemeds

Thank you for your review, Adam. We’re delighted to hear that your experience with our Lead Pharmacist Prescriber was positive and that you felt well-supported throughout. We look forward to continuing to support you on your health journey.

– The onlinemeds team

Rated 5 out of 5 stars

Knowledgeable and excellent service

Spoke to the team at Online Meds who were really knowledgeable and provided an excellent service! Would definitely recommend, saved me a trip to the pharmacy.

5 June 2025
Unprompted review
onlinemeds logo

Reply from onlinemeds

Thank you for your kind words Nikita. We're so pleased to hear you found our team knowledgeable and the service excellent. We really appreciate your recommendation.

- The onlinemeds Team

Rated 5 out of 5 stars

Time saving experience

Quick easy process with a fast response time from the team. Using onlinemeds.co.uk has saved me taking time out of my schedule and saved a trip to the pharmacy.

29 May 2025
Unprompted review
onlinemeds logo

Reply from onlinemeds

Thank you so much for your kind review, Mohammed! We're really pleased to hear that you found the process quick and easy. At onlinemeds, we work hard to offer a convenient and efficient experience, so your feedback means a lot to us. If you ever need anything in the future, we're here to help!

— the onlinemeds team

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