The whole experience was very welcoming, reassuring and well executed! They have a small team but each individual has so much to offer from sourcing the products (we had limited stock for our flooring... See more
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One Wood Floors were absolutely brilliant! From our first visit round the showroom with Paul, to Terry’s planning and communication updates. Then the incredible Boyko who installed our floor. We could... See more
Excellent service. Paul deserves ten stars. Pricing competitive; booked in quickly; Paul was extremely helpful and took clear pride in his work. He worked quickly and tidily, and was willing to pro... See more
One Wood Floors recently supplied & fitted our LVT floor which we absolutely love! Everyone comments on it when they come to our house! Great communication from start to finish, can’t recommend this c... See more
Company details
- Wood and Laminate Flooring Supplier
- also in
- Floor Refinishing Service
- Floor Sanding and Polishing Service
- Flooring Contractor
- Flooring Store
- Wood Supplier
Written by the company
Great value wood flooring supplied & fitted by One Wood Floors. View all the ranges at our showrooms in South London & Surrey
Contact info
West Barnes Lane 350, KT3 6NB, New Malden, United Kingdom
- 02089425554
- info@onewoodfloors.co.uk
- onewoodfloors.co.uk
4.9
Excellent
172 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very pleasant guys clean tidy and on…
Very pleasant guys clean tidy and on time done a great job many thx
25 February 2020
Unprompted review
Reply from One Wood Floors
Hi Peter,
Thank you for your very kind words.
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
From fist visit to shop
From fist visit to shop, to completion ,even a delay by us, very accommodating and job well done,good pricing as well
25 February 2020
Unprompted review
Reply from One Wood Floors
Hi Mr Lum,
Thank you for your kind words.
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
I've known Terry for years and he…
I've known Terry for years and he always helps me out in an emergency and with all my difficult clients.
Always does a good job and goes the extra mile for me.
A pleasure working with someone so positive!
Kind regards,
Tim.
25 February 2020
Unprompted review
Reply from One Wood Floors
Hi Tim,
Thank you for your very kind words I will pass this on to Terry for you.
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Very helpful and professional when…
Very helpful and professional when quoting and then a superb job on a not easy floor by Dimitri
25 February 2020
Unprompted review
Reply from One Wood Floors
Hi Gregory,
Thank you for your very kind words i shall pass them on to Dimitri for you.
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Reply from One Wood Floors
Hi Nancy,
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Flooring has now been laid for over a…
Flooring has now been laid for over a year.
No problems whatsoever.
25 February 2020
Unprompted review
Reply from One Wood Floors
Hi June,
Very happy to hear this.
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Excellent services
Excellent services, great advice, will use them again in the future.
24 February 2020
Unprompted review
Reply from One Wood Floors
Hi,
Thank you for your very kind words and its always pleasing to know our customers feel confident in returning to use our services in the future.
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
job well done
One wood floors are excellent and completely professional they did a great job. I would certainly recommend them
22 February 2020
Unprompted review
Reply from One Wood Floors
Hi Linda,
on behalf of us all at One Wood Floors we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Excellent would highly recommend
22 February 2020
Unprompted review
Reply from One Wood Floors
Hi Mel,
on behalf of us all at One Wood Floors we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
5 star all the way
Lovely show room in Motspur Park, staff were really helpful and knowledgeable. Massive range of different styles and price points.
Getting booked in was very simple and we were kept updated through the process. On the day of fitting the guy who came over was great, really hard working, always came on time and left it really tidy when he went home. He even stayed late to finish it off one evening. All in all these guys are great and we cant recommend them enough.
22 February 2020
Unprompted review
Reply from One Wood Floors
Hi Siobhan,
on behalf of us all at One Wood Floors we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Your great comments will be passed on to our fitter.
Regards,
Paul Mcilroy
Motspur Park Manager.
No complaints
OneWood laid a new engineered wood floor for us in 2006 and did an excellent job. Over time it began to show signs of wear and tear, so last year OneWood came back and resurfaced it, restoring it to more than its former glory. They do an excellent job, the staff are helpful, pleasant and friendly and I have no hesitation in recommending them.
22 February 2020
Unprompted review
Reply from One Wood Floors
Hi,
It's great to see returning customers use our service years after the initial install to freshen up their flooring, bringing the floor back to life once more to last for many more years to come.
on behalf of us all at One Wood Floors we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Great customer service
Paul provided excellent customer service and technical knowledge on the different wood floors. Will highly recommend One Wood
22 February 2020
Unprompted review
Reply from One Wood Floors
Hi Shahid,
With many years between us in the flooring industry, we like to pride our selves on our technical knowledge, so it's really nice to have such positive feedback regarding this aspect of our company.
on behalf of us all at One Wood Floors we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Very good service and excellent quality…
Very good service and excellent quality wood flooring
21 February 2020
Unprompted review
Reply from One Wood Floors
Hi Jan,
on behalf of us all at One Wood Floors we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
excellent service
excellent service. I would recommend with confidence.
21 February 2020
Unprompted review
Reply from One Wood Floors
Hi Mrs.Davies,
We find it very pleasing to know that our customers feel confident in recommending our services to friends and family.
on behalf of us all at One Wood Floors we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
From start to finish I was happy with…
From start to finish I was happy with absolutely everything.
21 February 2020
Unprompted review
Reply from One Wood Floors
Hi Alex,
on behalf of us all at One Wood Floors we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Deliverd the work to spec
Deliverd the work to spec, on time, paying attention to all the difficult corners. And the work is lasting well.
21 February 2020
Unprompted review
Reply from One Wood Floors
Hi John,
Attention to detail is very important to us so its great to hear you say this.
on behalf of us all at One Wood Floors we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Very helpful and friendly
Very helpful with choosing the right flooring and which underlay would best suit the flooring we chose, also very friendly in the shop when we went back with some price comparison they were happy to price match, good to use local business if you can
21 February 2020
Unprompted review
Reply from One Wood Floors
Hi Liam,
So pleased you enjoyed your experience with our showroom and services.
We pride our selves on being able to match genuine prices and always like to help customers making the best choice for thier home or projects.
on behalf of us all at One Wood Floors we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Came back for more
We have used one wood floors on two occasions and now have their engineered wood fitted floors in 3 bedrooms and the hall. The hall was particularly complex due its shape and a long narrow passageway which was angled and had a step. They fitted wood blocks in a herringbone pattern beautifully and we are extremely pleased with the result and are happy to recommend One Wood Floors.
21 February 2020
Unprompted review
Reply from One Wood Floors
Hi James,
It's great to see returning customers using our services and also really pleasing to hear that they feel confident in recommending our company to others.
on behalf of us all at One Wood Floors we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
One Wood Floors are a truly…
One Wood Floors are a truly professional and knowledgeable company providing a first class service.
21 February 2020
Unprompted review
Reply from One Wood Floors
Hi Tony,
As it was my self that installed your flooring the first time around it was a pleasure to work for you and I hope you are all well.
On behalf of us all at One Wood Floors we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Pre purchase advice- good
Pre purchase advice- good
Purchases, quality and delivery-good
Installation-good
Overall very pleased with the end results
21 February 2020
Unprompted review
Reply from One Wood Floors
Hi Eric,
On behalf of us all at One Wood Floors we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
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