One Day Tests - Cambridge Reviews 

130
TrustScore 4.5 out of 5

4.7

Cambridge Place, CB2 1NS Cambridge, England, GB


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Rated 5 out of 5 stars

I've been with oneday tests for my weight loss medications for over a year and am generally delighted with the service they provide. Everything - the website, the arrangements for regular testing... See more

Rated 5 out of 5 stars

The whole experience was so easy and efficient, and I would highly recommend using this company. I went to them with great apprehension, but was soon put at ease. I required a thyroid antibody test,... See more

Company replied

Rated 4 out of 5 stars

Booking could be simpler, for the situation where you're not able to be your own phlebotomist. As it's not possible to export results as csv or some other form, you need to go through the additional... See more

Company replied

Rated 5 out of 5 stars

Smooth fast no faff. Brilliant experience in Cambridge branch. Booked appointment just 30min ahead, arrived- parking no issue, got blood drawn immediately by professional nurse. The results cam... See more

Company replied


Company details

  1. Blood Testing Service

Written by the company

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • Cambridge Place, CB2 1NS, Cambridge, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

130 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(130)

2,793 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy booking

Easy booking. Result back in a few days.

18 November 2024
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Reply from One Day Tests - Cambridge

Great to hear. Thank you for posting a 5-star review.

Rated 4 out of 5 stars

All great.However it should be clear on…

All great.However it should be clear on website that blood test costs so mu ch and clinc visit costs so much Left for worker in clinic to explain this which is not fair or good.

18 November 2024
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Reply from One Day Tests - Cambridge

Hi Ray, when you select a blood test on our website it gives people the option of they want their blood taken. For Home Test Kits there is no additional charge, For clinic appointments there is an additional charge.

Rated 3 out of 5 stars

14 day wait for result

Sent lots of requests to find out my result - I finally got a reply after leaving my one star review here. I waited 2 weeks to be told it had been lost in transit and never made the lab. I was then offered a repeat test free of charge or a refund.

5 November 2024
Unprompted review
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Reply from One Day Tests - Cambridge

Hi Heidi, You particular blood sample was tested by our partner lab. As our Customer Service Team has discussed with you we have communicating with the Lab daily with a response. In the end we offered you two options, a full refund or a retest free of charge as a gesture of good will for the inconvenience you had faced. Kind Regards.

Rated 5 out of 5 stars

Blood test done with assured efficiency.

I arrived a little early and was seen straight away. A good repore with the phelbotomist and blood test made with any problems and without haste.

31 October 2024
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Reply from One Day Tests - Cambridge

Thank you for providing feedback on your experience using our service. We really appreciate it.

Rated 5 out of 5 stars

Very quick results

Very quick results. Very happy thank you.

23 October 2024
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Reply from One Day Tests - Cambridge

Thank you for your feedback and 5* review.

Rated 5 out of 5 stars

Very easy professional service.

Very easy professional service with a fast turn around on results. A clear understandable report provided. Highly recommended for peace of mind and avoiding long delays elsewhere

2 October 2024
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Reply from One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

Rated 5 out of 5 stars

Quick

Quick, efficient service. Welcoming staff and clear communication.
Would recommend!

19 September 2024
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Reply from One Day Tests - Cambridge

Thank you very much for the recommendation. We really appreciate it.

Rated 5 out of 5 stars

Excellent

Excellent, very fast service and very easy to read the results through the dashboard. The dashboard gives you plenty of information so you can discuss with your gp if you have any concerns. Only thing I would say is my tests showed a few areas with cause for concern but after visiting my gp apparently the NHS work to different parameters so all was fine.

18 September 2024
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Reply from One Day Tests - Cambridge

We really appreciate your review and the 5-star rating. Thank you.

Rated 5 out of 5 stars

Absolutely great I manage to get my…

Absolutely great I manage to get my test done exactly when I need them there nurses were so friendly too, and results are speedy which was great 👍

3 September 2024
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Reply from One Day Tests - Cambridge

Thank you for leaving a 5* review, it's much appreciated.

Rated 5 out of 5 stars

TRT Maintenance Check

Excellent service, very friendly staff & a fast painless withdrawal.
Blood taken on Friday, first results received by Sunday and completed by Monday. Results very easy to understand.

9 September 2024
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Reply from One Day Tests - Cambridge

Really happy to hear about your experience with us. Thank you for leaving a review.

Rated 5 out of 5 stars

Easy to book

Easy to book. Pleasant waiting area. Friendly and helpful staff on the day

7 August 2024
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Reply from One Day Tests - Cambridge

Great to hear your feedback of our service. Thank you.

Rated 5 out of 5 stars

Friendly

Friendly, efficient and knowledgeable.

12 August 2024
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Reply from One Day Tests - Cambridge

Great to hear your feedback of our service. Thank you.

Rated 5 out of 5 stars

Very Professional

I was very impressed by the quality of the staff. She took blood from my arm and within a few hours and there was little sign of where she had done it. Much better than my NHS experiences. Showed great professionalism throughout. First results came through in a day despite my blood being taken on a Friday.

12 August 2024
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Reply from One Day Tests - Cambridge

We really appreciate your review and the 5-star rating. Thank you.

Rated 5 out of 5 stars

Good customer service

Good customer service, lenient even when we came in a bit late and promptness of the result.

2 August 2024
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Reply from One Day Tests - Cambridge

Thank you very much for leaving us a review

Rated 5 out of 5 stars

Easy to book and friendly staff!

After my doctors cancelled my appt on the day- I needed to have bloods taken that day.
Really easy to book and really lovely stuff who put you at ease immediately. A lot of people struggle to get blood from my veins but they got it first time, pain free! Would highly recommend.

2 August 2024
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Reply from One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

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