Ordered from One.world before and their customer service is good. Keep you up to date with your order and progress of order. Ordered side tables and the quality is excellent once again. Required... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Delighted with the lamps. Exactly as described and look lovely in our living room. Hurricane lamp is still boxed as it is a wedding gift but I’m sure it will be just as lovely. Good customer service w... See more
We visited One World at Chessington and found the staff refreshingly helpful and cheerful, the prices for the furniture items are very competitive so we ordered for delivery also. Delivery was prompt,... See more
Although the carrier was a let down as thy lied about the parcel out for delivery for 2 days i eventually or my parcel. The 2 metal reindeers are really nice. I’d the recipient doesn’t want them I sh... See more
Company details
About One.World
Written by the company
Creating statement designs for everyday living, One.World has been transforming our homes since 1990.
With a skilfully crafted collection of furniture, lighting, and homeware, One.World products are built to last. With accessible pricing and an environmentally conscious mindset too, what’s not to love?
Visit www.one.world to explore the full collection.
With a skilfully crafted collection of furniture, lighting, and homeware, One.World products are built to last. With accessible pricing and an environmentally conscious mindset too, what’s not to love?
Visit www.one.world to explore the full collection.
Our Shipping Promise
Delivered within 2-3 working days
All standard size items ship from our UK warehouse and arrive within 2–3 working days. Need it sooner? Choose Next Day delivery at checkout.
Contact info
41-43 Parsons Green Lane, SW6 4HH, LONDON, United Kingdom
- +44 (0) 208 974 2211
- shop@one.world
- one.world
One.World
4.8
Excellent
242 reviews
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from One.World
Thanks for your review! We appreciate you taking the time to share your feedback. We're glad the item was okay, but we'd love to understand more—what could have made it better or what wasn't quite right? Please feel free to contact us at shop@one.world with any feedback or comments.
Best Wishes,
Jonathan
I've wanted this particular mirror for…
I've wanted this particular mirror for a while now, it didn't disappoint I love it! Handled and packaged very well. Quick delivery along with updates along the way. Thank you
3 April 2025
Beautiful item
Beautiful item
Well priced
Great service and fast delivery well packaged
12 April 2025
Beautiful
Beautiful, stunning items which were delivered in record time and extremely well packaged.
I will definitely be buying more from One.World again very soon - so pleased l discovered them!
11 April 2025
Brilliant service
Brilliant service - it was delivered before the email about delivery was sent :-) Excellent quality - beautiful product.
8 April 2025
Grrr. Wrong item delivered!
Unfortunately - you delivered the wrong piece of furniture. I would expect something costing £1000 would be dealt with efficiently and correctly.
The delivery drivers [who I have to say were not your 'regular known' providers] were helpful - and it was just as well we opened the package before they left. They were most polite and took the incorrect item away. NB I do worry that you seemed to use an 'off grid' delivery firm. At the price you charge I'd expect better delivery agents.
6 April 2025
Reply from One.World
Thank you for sharing your feedback with us. We're truly sorry about the mix-up with your furniture delivery and we greatly appreciate you bringing this to our attention as soon as the delivery occurred. We understand how frustrating it can be, especially for an item of that value and we look forward to delivering the correct item to you shortly.
We’re glad to know that the delivery drivers from our delivery partners were helpful and polite, however we would be very grateful to understand your concerns and any feedback with regards to our delivery partners, if you could please contact us at shop@one.world so we can discuss further?
Best wishes,
Jonathan
Delivery on time and always kept…
Delivery on time and always kept updated lovely product well wrapped
1 April 2025
Very high quality.
Recently came across this company and are very pleased we did. The prints we ordered are excellent quality in great mounts and very good quality frames. Order was sent extremely well packed. Comms were also very good - thanks Lisa.
Great company and would recommend. Fast dispatch too.
10 April 2025
Unprompted review
Really easy to browse online with…
Really easy to browse online with plenty of choice given. I found the prices really good value. From browsing to ordering then to delivery was really fast and my order arrived safely-secured in its packaging and I am very happy with it so I will definitely order again.
13 March 2025
Corsley Small Planter
Absolutely love this planter and saucer and it’s a great price too. Arrived very well packaged. Can’t fault it.
25 March 2025
Beautiful coasters…
I love the coasters and they arrived in a timely manner and well packed.
7 March 2025
Ordered a beautiful planter
Ordered a beautiful planter, delivery took a little while but that's ok, once it arrived it was very well packaged and once it was undone, it was beautiful, nicer than I imagined, will definitely order from this site again ,thankyou so much ☺️
28 February 2025
dandelion jug
Beautiful product- dandelion jug. I love it. Arrived quickly and well.packaged.
23 February 2025
A Little Disappointed
I've ordered quite a few things from you prior but my last order didn't have the same quality as the other orders unfortunately
It will not stop me ordering again
12 February 2025
Reply from One.World
Hi Julie,
Thank you for taking the time to share your feedback. I'm sorry to hear that your most recent order didn't meet your expectations.
We truly value your input, and I would love to understand more about the specific issues you've experienced with your order, perhaps you could share this by emailing our team at shop@one.world?
Despite this, we're glad to hear you plan to order again, and we look forward to hearing from you again very soon!
Best wishes,
Jonathan
Great chairs and customer service
25 February 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.