I'm giving them four stars because they do help you out but I'm not going to give five stars because of the fact that if you repay early more than once then you will be suddenly declined from applying... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trying to call about my loan as I'll be 2 days late on payment, your emails are no reply emails, you say you are open till 7:30pm but closed when I'm calling at 6:22. I've now tried to call email mul... See more
Company replied
I unexpectedly needed a short term loan and Ondal helped me with that. No fuss, a few simple questions and I received the funds within minutes of the application. The application itself only to... See more
Company replied
No fuss, no hassle, no silly forms and going back and forth, just simply apply for what you need and your sorted in literally seconds, canvas for better service that that now can you, Absolutely b... See more
Company replied
Company details
About Ondal
Written by the company
24/7 ethical on-line lending. A new breed of financial institution allowing you to borrow only what you need for as long as you need it .
Simple, convenient, transparent and responsible borrowing @ fairly priced services.
Up to x7 cheaper than unauthorised overdrafts from the UK high street bank (Which May 2018)
- Typically costing less the £2 a day
- Money agreed and delivered instantly
- NO Early repayment penalties
www.myfinanceclub.com
Simple, convenient, transparent and responsible borrowing @ fairly priced services.
Up to x7 cheaper than unauthorised overdrafts from the UK high street bank (Which May 2018)
- Typically costing less the £2 a day
- Money agreed and delivered instantly
- NO Early repayment penalties
www.myfinanceclub.com
Contact info
PO Box 102, NE24 9DR, Blyth, United Kingdom
- 08088126577
- https://www.ondal.co.uk/contact/
- ondal.co.uk
4.0
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 44% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company was the only one that…
This company was the only one that trusted me with a short term loan when I needed the most. I now managed to pay it back way before it was due. I'd definitely recommend ondal because they are transparent and direct.
15 July 2025
Unprompted review
Reply from Ondal
Hi Lea,
Thank you for your 5 star review!
We are very happy that you would recommend us.
Thank you for taking the time to leave us your kind feedback!
Amazing
I have been declined loan from elsewhere due to my credit score not good however this save my life and im so happy that this accepted my loan and very easy application and just in 5-10 minutes after application i received my loan in my bank, i will definitely use this again!!
27 August 2025
Unprompted review
Reply from Ondal
Hi,
Thank you for your 5 star review!
It's great to hear you have been happy with the service received.
Thank you for taking the time to leave us your kind feedback!
Waste of time ask for a little help and…
Waste of time ask for a little help and there not interested paying out way more then I borrowed.
27 August 2025
Unprompted review
Reply from Ondal
Hi Andrew,
We are sorry to read your review.
We aim to work with both integrity and transparency to ensure the highest standards of customer service are being delivered to all our customers. We are committed to always providing a clear and trustworthy service.
We would like to apologise that on this occasion you feel this standard has not been met and appreciate the feedback you have provided.
The interest charged on the capital is compliant with regulatory guidelines as set out by the Financial Conduct Authority and no customer will repay more than double the capital borrowed.
As we are unable to discuss specifics of your application or account in detail on a public forum. we politely ask that you contact us directly. Our phone lines are open from Monday to Friday 8:30am till 19:30pm, Saturday 9:00am till 16:00pm, and Sunday 10:00am till 16:00pm or you can email us at any time via our contact us page on our website.
Had a couple of loans and always been…
Had a couple of loans and always been quick, helpful and efficient 😊
6 August 2025
Unprompted review
Reply from Ondal
Hello,
Thank you for taking the time to leave us your 5 star review.
It's great to hear we were able to assist you.
On behalf of the team we are very happy to have been able to help you.
Reply from Ondal
Hello Sharon,
Thank you for taking the time to leave us your 5 star review.
It's great to hear you found our service so efficient.
Thank you for taking the time to leave us your kind feedback!
Lost my job offered a fixed amount they…
Lost my job offered a fixed amount they agreed yet still sending me stupid messages about not paying
Then today tried yo take out 720 out of my bank disgusting company
15 August 2025
Unprompted review
Reply from Ondal
Hi April,
We're sorry to hear about your experience.
We always aim to provide a clear, fair, and transparent service to all our customers, and we’re sorry if we’ve fallen short in this case.
As this is a public forum, we're unable to discuss any account-specific details here. Please contact us directly so we can look into this further. Our phone lines are open Monday to Friday, 08:30 AM – 19:30 PM, Saturday 09:00 AM – 16:00 PM, and Sunday 10:00 AM – 16:00 PM. Or you can email us anytime.
We're happy to review the situation and help resolve any issues as quickly as possible.
Thank you.
Very simple to use and great value.
Very simple to use and great value.
14 August 2025
Unprompted review
Reply from Ondal
Hello David,
Thank you for taking the time to leave us your 5 star review.
It's great to hear we were able to assist you.
Thank you for your feedback regarding the service. It's greatly appreciated!
Very helpful and friendly service
Very helpful and friendly service
I definitely recommend
14 August 2025
Unprompted review
Reply from Ondal
Hi Irshad,
Thank you for your 5 star review!
It's great to hear you have been happy with the service received.
Thank you for taking the time to leave us your kind feedback.
Reply from Ondal
Hi,
Thank you for your 5 star review!
It's great to hear you have been happy with the service received.
Thank you for taking the time to leave us your kind feedback.
Reply from Ondal
Hi Gary,
Thank you for your 5 star review!
It's great to hear you have been happy with the service received.
Thank you for taking the time to leave us your kind feedback
Quick efficient and easy to use will…
Quick efficient and easy to use will be using these guys again just don't need my fridge freezer to break again anytime soon
14 August 2025
Unprompted review
Reply from Ondal
Hi,
Thank you for your 5 star review!
It's great to hear you found our service so efficient.
Thank you for taking the time to leave us your kind feedback!
Highly recommend!!
I applied for my loan and got an instant decision. Within 10 minutes the money was in my bank account.
Very grateful for Ondal for their quick payouts- It’s definitely saved me today with my car tyre blown a week before payday!
Thank you 🙏🏼
14 August 2025
Unprompted review
Reply from Ondal
Hi Holly,
Thank you for your 5 star review!
It's great to hear you have been happy with the service received and that you would recommend us.
Thank you for taking the time to leave us your kind feedback!
Very fast transaction i applied and…
Very fast transaction i applied and sign agreement and in 5 min money was on my account ! I recommend Ondal to everyone
14 August 2025
Unprompted review
Reply from Ondal
Hello,
Thank you for taking the time to leave us your 5 star review.
We are very happy that you would recommend us.
On behalf of the team we are very happy to have been able to help you.
Good loan company
Good loan company when you’re in need of a loan for quick payment. Used Ondal a few times now always been spot on. Can pay early with no extra fee which is even better.
31 May 2025
Unprompted review
Reply from Ondal
Hello Francsesca,
Thank you for taking the time to leave us your 5 star review.
We are very happy that you would recommend us.
Thank you for taking the time to leave us your kind feedback!
Reply from Ondal
Hello Gagandeep,
Thank you for taking the time to leave us your 5 star review.
It's great to hear you have been happy with the service received.
On behalf of the team we are very happy to have been able to help you.
Straightforward
Straightforward. Reliable. Allows early repayments. Great when used responsibly. Easy communication. Definitely the best service.
27 July 2025
Unprompted review
Reply from Ondal
Hello Victoria,
Thank you for taking the time to leave us your 5 star review.
It's great to hear you have been happy with the service received.
On behalf of the team we are very happy to have been able to help you.
Reply from Ondal
Hello Douglas,
Thank you for taking the time to leave us your 5 star review.
It's great to hear we were able to assist you.
On behalf of the team we are very happy to have been able to help you.
Great promot service.
Really easy and prompt service. Fantasticwebsite.
13 August 2025
Unprompted review
Reply from Ondal
Hello Jane,
Thank you for taking the time to leave us your 5 star review.
It's great to hear you found our service so efficient.
Thank you for taking the time to leave us your kind feedback!
Ondal are quick and straightforward…
Ondal are quick and straightforward money in my account with in 1hour brilliant service
13 August 2025
Unprompted review
Reply from Ondal
Hello Christopher,
Thank you for taking the time to leave us your 5 star review.
It's great to hear we were able to assist you.
Thank you for your feedback regarding the service. It's greatly appreciated!
Fairly straightforward process and…
Fairly straightforward process and funds sent quickly.
13 August 2025
Unprompted review
Reply from Ondal
Hello,
Thank you for taking the time to leave us your 5 star review.
It's great to hear you found our service so efficient.
Thank you for your feedback regarding the service. It's greatly appreciated!
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