We love Omni products. With 3 pocket bullies of different ages we’re always looking for different items to try and we always find ourselves coming back to Omni, their customer support are great at hel... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We’ve been really impressed with the Omni Sweet Potato & Quinoa Loaf. It has a nice soft texture that’s easy to serve, and it’s been well received at mealtimes. It’s great to find a complete hypoaller... See more
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My dog enjoys the kibble but won't touch the wet food so it looks like he'll be on kibble only. He eats the skin irritation chews but reluctantly. This is his second week so it's only fair to persev... See more
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An straight forward website, easy to use. Good communication and secured delivery. The dry food for senior dogs for us has been an investment on the health of our 11year old Border Collie and a Vet bi... See more
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Company details
About Omni Pet Ltd.
Written by the company
Our brand story
by Dr. Guy Sandelowsky MVM BVS MRCVS"As a vet, I saw the same distressing pattern far too often: dogs constantly scratching, struggling with upset stomachs, or putting on unhealthy weight, trapped in a cycle of medications, steroids, side effects and trendy diets that rarely addressed the root cause.
In many cases, the problem was the ingredients in their food – packed with common allergens and excess fat that their bodies couldn’t handle.
That’s why I created Omni.
A new generation of pet nutrition, formulated around novel proteins. like yeast, pulses, algae and plants, ingredients far less likely to trigger allergies or sensitivities and as an added bonus, kinder to the planet too.
Every formula is life-stage specific, calorie controlled, and rigorously taste-tested, by both humans and pets, to ensure it delivers on health and flavour. I’ve seen thousands of dogs regain energy, lose excess weight, and finally find relief from chronic symptoms after switching to Omni.
It’s incredibly rewarding and so often, it all starts with what’s in the bowl.
Because every dog deserves to feel good in their own skin, and Omni helps get them there."
FREE Vet & Behaviourist Consultations
Written by the company
- Helping you get the most of Omni
- Get personal, judgement-free advice. No pressure, just real support for your best friend's peace of mind. Book your appointment today: https://omni.pet/pages/omni-consultations
Taste Test Guarantee
30-Day Money-Back Guarantee
We offer a taste test 30-Day Money-Back Guarantee for first-time customers if your dog doesn't enjoy the product right away. Find more details on our website.
Contact info
United Kingdom
- woof@omni.pet
- omni.pet
Save up to 50% on your first order
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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very efficient great delivery of the…
very efficient great delivery of the food great online experience plus my dog loves the food and as more energy then he as ever had
2 June 2026
Reply from Omni Pet Ltd.
Hello,
Thank you so much for your lovely review. We’re delighted to hear you found the ordering process straight forward, delivery efficient, and most importantly that your dog loves our food.
It’s great to hear he has more energy than ever!
The Omni Pet Team💛
Products are excellent and customer…
Products are excellent and customer service is very good. I have had occasion to change orders and they have been very helpful and efficient.
My dogs coat has seen a noticeable improvement since being on the senior dry dog food.
10 June 2026
Reply from Omni Pet Ltd.
Hello Mary,
Thank you so much for your kind review. We’re delighted to hear you've had positive experiences with both our products and our customer excellence team.
It’s great to know your dog's coat has shown noticeable improvements since switching to our Senior Dry Food, and we're always happy to help whenever changes to orders are needed.
The Omni Pet Team💛
Brilliant brand
Brilliant brand, my dog loves their products and we love the brand messaging!
15 June 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Lucy,
Thank you so much for your lovely review. We’re delighted to hear your dog loves our products and that our mission and values resonate with you too.
Your support means a great deal to us, and we’re so pleased to have you on board.
The Omni Pet Team💛
My dog isn't a fan of the wet dog food.
My dog enjoys the kibble but won't touch the wet food so it looks like he'll be on kibble only. He eats the skin irritation chews but reluctantly. This is his second week so it's only fair to persevere because his scratching is serious and causes bleeding. He's a whippet with little or no fur to protect his delicate chin and throat skin. An immediate and most welcome change in his condition is the toxic gases have gone . We don't have to leave the room!!
Wish me luck with the skin issue.
Eileen.
9 June 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Eileen,
Thank you for taking the time to share your experience. We’re delighted to hear your dog is enjoying the dry food and that you've already noticed one very welcome improvement, fewer toxic gases! We’re sure everyone in the house is appreciating that change! 😄
We’re sorry to hear he’s not a fan of the wet food and is taking some convincing with the Irritated Skin Chews, but we’re pleased he’s still eating them. Given the severity of his scratching and the fact it’s causing bleeding, it’s definitely worth continuing for the full recommended period, as skin support can take several weeks to build and show its full effect.
We’ll be keeping our fingers crossed that you continue to see positive improvements over the coming weeks. If you'd like any additional support, our vet team are always happy to help.
The Omni Pet Team💛
Great delivery service
Great delivery service. Boxes reduced in size which is fab for handling as the bags don’t move inside. Oh the small things that make us happy 😀 Fabulous vet consult service. Everyone so friendly and helpful. Great value for money as a multi dog household. Happy dogs and dog parents. 🙏🙏
14 June 2026
Reply from Omni Pet Ltd.
Hello Nicky,
Thank you so much for your lovely review. We’re delighted to hear you’re happy with the delivery service and the updated box sizing, sometimes the small details really do make all the difference! 😀
It’s also wonderful to know you’ve found our complimentary vet consult service helpful and that Omni is working well for your multi-dog household. Happy dogs and happy dog parents is exactly what we love to hear.
The Omni Pet Team💛
We always feel we can get help and so…
We always feel we can get help and so far my allergic poodle does eat the wet food with tbe kibble. I think tne kibble more popular but she has always had raw! Tbe only complaint is that once tbe tin of wet food is finished it is hard to clean ready for disposal.
9 June 2026
Reply from Omni Pet Ltd.
Hello Valerie,
Thank you for your thoughtful review. We’re really pleased to hear you feel supported by our team and that your allergic poodle is getting on well with the wet food and biscuit combination, especially after previously being on raw.
We also appreciate your feedback about cleaning the tins for disposal, we’ll share this with our team as we continue looking at ways to improve the customer experience.
The Omni Pet Team💛
Very impressive product
Very impressive product. It has totally resolved my dog's smelly flatulence and he seems very content with his new diet. A solution that's better for the planet and better for my dog.
12 June 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Dominic,
Thank you so much for your kind review. We’re delighted to hear Omni has helped resolve your dog’s wind issue and that he seems content on his new diet.
It’s wonderful to know the food feels like a positive choice for both your dog and the planet.
The Omni Pet Team💛
My 11 year old Scottie Buzz loves this…
My 11 year old Scottie Buzz loves this food. He used to have a few skin issues and was constantly itching, he was being treated with Apoquel from the vet but since I switched him to OMNI, the itching is no longer a problem, he licks his bowl clean every meal time. Highly recommended.
12 June 2026
Reply from Omni Pet Ltd.
Hello Dan,
Thank you so much for sharing Buzz’s story. We’re delighted to hear he loves the food and that his itching is no longer a problem since switching to Omni.
It’s fantastic to know he’s licking his bowl clean at every mealtime and feeling more comfortable. Thank you for your recommendation and support.
The Omni Pet Team💛
Excellent product
Excellent product! My dog was itching until she was bleeding, it was stressing her and me. I ordered the Omni anti- itch chews and they were amazing, within two weeks the itching reduced hugely, within a month it stopped completely. I carried on with the chews for a few months and then stopped, she hasn’t itched since. I have recommended the chews to anyone who mentions their dog is itching, they are excellent! Thank you
12 June 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Teresa,
Thank you so much for sharing your experience. We’re absolutely delighted to hear our irritated skin chews have made such a positive difference for your dog.
We know how distressing constant itching can be for both dogs and their owners, so it’s great to hear you saw such significant improvements within just a few weeks and that the itching has now stopped completely.
Your recommendation to other dog owners means the world to us, and we’re so pleased we could help make life more comfortable for both you and your dog.
The Omni Pet Team💛
Strategies for my anxious dog
Strategies for my anxious dog.
It was really helpful to talk to someone about my dog's behaviour. The games provided give me a structured way to introduce some calming techniques into our daily routine. Hopefully the challenges he faces with settling at night on his own and coping when out and about in some environments will fade.
10 June 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Caroline,
Thank you so much for your lovely review. We’re delighted to hear you found our complimentary in-house behaviourist consultation helpful and that the games and exercises have given you a structured way to support your dog's confidence and relaxation.
We know behavioural change takes time, but it’s wonderful to hear you’re feeling positive about the journey ahead. We’ll be keeping our fingers crossed for continued progress with settling at night and navigating more challenging environments.
The Omni Pet Team💛
Reply from Omni Pet Ltd.
Hello Audrey,
Thank you for your review and for choosing Omni. We're delighted to hear you've had an excellent experience and really appreciate your support.
The Omni Pet Team💛
Alfie has had Omni ever since he was a puppy
Alfie has had Omni ever since he was a puppy from kibble to treats to supplement - and now the Calming diffuser. We have used the diffuser for a short while now, and it definitely makes a difference.
We love that it is vet-formulated and plant-based and how you can get support from both vets and behaviourists.
11 June 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Anja,
Thank you so much for your wonderful review. We’re delighted to hear Alfie has been part of the Omni family since a puppy and that you've seen positive results across our food, treats, supplements, and now the Calming Diffuser too.
It’s fantastic to hear the diffuser is already making a difference, and we’re so pleased you value the support available from both our lovely vet team and in-house canine behaviourist.
Thank you for your continued trust and support.
The Omni Pet Team💛
Really disappointed with this product
Really disappointed with this product. In fact my dog was worse on it than off.
10 June 2026
Unprompted review
Reply from Omni Pet Ltd.
Hey Alfie,
Thank you for taking the time to share your feedback. We're sorry to hear that Omni wasn't the right fit for your dog and that you didn't see the results you were hoping for.
Every dog responds differently to dietary changes and supplements, and while many dogs thrive on Omni, we appreciate that it won't be the right solution for every individual.
We'd love the opportunity to learn more about your dog's experience and see if there's anything we can do to help. Please feel free to get in touch with our team at woof@omni.pet, where we'll be happy to discuss your dog's symptoms, feeding plan, and any support we can offer.
The Omni Pet Team💛
Wow Omini Pet food
Wow, wow, wow.
I have tried everything to stop my girl from licking her paws 🐾.
The vets suggested expensive dog food which we tryed but didnt work. Then the vets suggested injection each month, plus tablets that would cost just over £450 a month. I wasn't happy about giving my dog that amount of drugs each month and ofcourse the cost.
I stumbled accross this dog food and irrigation skin treats and thought I'd give it one last chance.
I was concerned at first about it not having any meat in it but looked at the reviews and gave it a go.
Im so pleased I did, week one, only licking her paws 🐾 occasionally and by the second week she has stopped completely.
I am over the moon and my girl is a happy doggie 🐕.
I have a 3 year of lab.
10 June 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Miss McCarthy,
Thank you so much for sharing your experience. We’re absolutely delighted to hear the combination of our food and Irritated Skin supplement has made such a positive difference for your Labrador.
We know how distressing constant paw licking can be, and how frustrating it is when you've tried so many different options without success. Hearing that you noticed improvements within the first week and that the licking had stopped by week two is fantastic news.
Thank you for trusting Omni and giving us a chance, we're so pleased your girl is happier and more comfortable🐾
The Omni Pet Team💛
Amazing company that have your dog’s…
Amazing company that have your dog’s interests at heart. Every product I’ve tried have made a massive difference to my dogs. Since I have been using these products my dogs have had far less vet visits.
Customer service is amazing and you get a personalised response as soon as they can get to you.
I highly recommend and most definitely will continue to buy more.
10 June 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Kerry,
Thank you so much for your wonderful review. We’re delighted to hear our products have made such a positive difference for your dogs and that you've seen a reduction in vet visits since switching to Omni!
Your kind words about our customer excellence team means a lot to us. We pride ourselves on providing personalised support wherever possible, and we're thrilled that has been reflected in your experience.
Thank you for your recommendation and continued support.
The Omni Pet Team💛
Had a discussion with one of the Omni…
Had a discussion with one of the Omni vets . Very helpful and friendly service.
10 June 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Stuart,
Thank you for your lovely review. We’re delighted to hear you found your consultation with our vet team helpful, friendly, and informative.
Providing accessible expert support is something we're very passionate about, so it's wonderful to know you had a positive experience.
The Omni Pet Team💛
Can’t cancel. Unresolved known issues with subscription.
I signed up to a monthly subscription of dog food at the beginning of April. Our dog liked the food but it was a big bag and we still had half of it left a month later. I have tried everything I can think of to cancel more bags being delivered in May and June but it gets delivered and left on my doorstep while I am at work. Omni customer services say they can see that the subscription was cancelled on May 1st but they are insisting I reinstated it. I did not. Why would I when I had half a bag left and wrote to them to cancel, which they acknowledge? The emails they send to say that an order is being packed gets sent to my Junk folder, however the emails to say the order is being dispatched (when it’s too late to cancel) are sent to my inbox. This seems very disingenuous. I have looked back at reviews on Trustpilot and can see that this exact issue has been a problem as long ago as August 2022. There was no way for me to log onto my account as my email was not recognised so no password reset could be sent out, even though the same email address was being used to tell me about more deliveries. This seems to be a common problem too. I have been emailing Omni for a few days now asking them to do the right thing and for them to take responsibility for a known glitch in the system but they are insisting I need to foot the bill for the return postage of the latest bag. We still have May’s bag unopened which I kept as a gesture of good will. It’s a shame they won’t return the favour. I have no way of knowing if this will happen again next month.
10 June 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Elizabeth,
Thank you for taking the time to share your experience. We're sorry to hear about the frustration this situation has caused.
Having reviewed your account, our team can see that the subscription was cancelled on 1st May, but subsequent changes were made which reactivated the subscription. We appreciate that this was not your intention and understand how confusing that must have been, particularly given the issues you experienced accessing your account.
We also appreciate your feedback regarding email notifications and account access. We certainly never intend for customers to miss important subscription communications, and we do send reminder emails before renewals to give customers the opportunity to make changes if needed.
Our team has been in contact with you directly regarding the orders and available options, and we remain happy to continue working with you to find a fair resolution. Your feedback has been shared internally as we continue to improve both our subscription experience and customer journey.
The Omni Pet Team💛
Worth it!
Worth it!
Our dogs love Omni. They get excited when a delivery comes and always eat all their meals. Our Boxer cross doesn’t nibble at her toes as much and the skin on her tummy has calmed loads. There’s an added bonus too of less stinky dog toots! Definitely recommended!
9 June 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Esuna,
Thank you so much for your wonderful review. We’re delighted to hear both of your dogs are loving their Omni meals and getting excited when deliveries arrive!
It’s fantastic to know your Boxer cross has seen improvements with her skin and toe nibbling, and we have to admit we're especially pleased to hear about the reduction in those stinky dog toots too! 😄
Thank you for your recommendation and continued support.
The Omni Pet Team💛
Had a lovely informative chat with…
Had a lovely informative chat with Sophie. Ran through some issues we have with Louis and if she thought the allergy treats might help with his paws. Sophie also ran through some other ideas with me. So refreshing for a company to offer this help. Thank you 🙏
8 June 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello David,
Thank you so much for your lovely review. We’re delighted to hear you had such an informative consultation with our lovely vet Sophie and that she was able to offer guidance around Louis’ paw issues, as well as some additional ideas to support him.
We’re so pleased you found the service helpful, and we truly appreciate your kind words.
The Omni Pet Team💛
We have tried so many different et…
We have tried so many different et foods, but Omni seems to be working against itching and scratching
8 June 2026
Reply from Omni Pet Ltd.
Hello Jane,
Thank you for your lovely review. We’re delighted to hear Omni is helping with your dog's itching and scratching after trying so many different foods.
We know how challenging it can be to find the right solution, so it’s great to hear you’re seeing positive results.
The Omni Pet Team💛
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