Omega Heating & Air Reviews 2

I was using this company for 4+ years for tune-ups on my house and a rental property. Had an ac unit and furnace replaced in two different houses and even had a 2story townhome zoned in order to control a single unit between split levels. Both properties had tuneup prepaid contracts. This is where things started to go downhill. Instead of the company calling to schedule the biannual tuneup now that I was a PREPAYING customer, they, without telling you, expected you to call up when it had been six months. I prepaid so I wouldn't have to keep up with that. They refused to refund me after the year had gone by with no servicing from them. Here's the worst part: when they installed my second property's furnace, they sent out guys that had never serviced the property before. The men stated that they were a little worried the furnace wouldn't fit in the attic bc it was so big. Fast forward a little over a year when trying to sell my home, the inspector informs me that some truss webbing in my attic had been removed and was causing structural damage (a crack in the ceiling appeared almost a year prior). These incompetent guys cut a very important part of the frame to my roof!!! I would NEVER recommend this company that doesn't take responsibility for their actions, or have any respect their loyal customers.

My home warranty company sent these dishonest people to figure out why my a/c was leaking water. He turned the pump off which was only clogged...but they claimed I needed a new evaporator coil & several modifications ($1000). 2nd opinon from Houser heating & air. He turned the pump back on & unclogged it. Problem solved, paid a svc fee.