Well if you do not cover warranty if bought from other platforms, why give them the authority to sell...for me if I buy a new watch, the manufacturer should cover the warranty... period...what I get... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First of all wide range of models to choose from and that too at a reasonable price. Also interaction with Mr.Tony was reassuring. Overall a great buying experience , looking forward to buy more fro... See more
Company replied
The watch came as advertised. The customer service before the purchase was good as well.
Company replied
My Husband ordered a watch from Olvesstore, because he particularly liked the colour. He also doesn’t normally purchase from online stores. However he and I were very impressed so I (his wife) decide... See more
Company replied
Company details
Written by the company
OLEVSSTORE – Authorized OLEVS Retailer & Distributor • Olevsstore.com is an independent retailer and authorized distributor of OLEVS products, operated by Linh Anh Tech. Investment Co., Ltd. We hold a Certificate of Authorization for the local and online sale and distribution of OLEVS series products. We are not the manufacturer or owner of the OLEVS brand. • What We Offer: Authentic OLEVS watches and smart wearables, competitive pricing, clear product information, transparent store policies and dedicated customer support. When you purchase directly from Olevsstore.com, our team is responsible for your order and the customer service, returns and applicable warranty support provided by our store. • Important – Purchases From Other Sellers: Olevsstore.com is a separate business from third-party sellers on Amazon, Flipkart, AliExpress and other marketplaces or websites. Purchases made from those sellers are not Olevsstore.com orders, and their product quality, shipping, customer service, returns and warranty handling are the responsibility of the seller from whom the product was purchased. • About Our Reviews: Verified reviews can help identify experiences connected to purchases made directly through our store. We recommend checking whether a review relates to an Olevsstore.com order when evaluating our products and service. • Our Commitment: Our goal is to make shopping for authentic OLEVS products straightforward and reliable, with competitive pricing, clear policies and a dedicated team you can contact before and after your purchase. • Shop OLEVS Watches & Smart Wearables: Olevsstore.com
Contact info
So 39 TT16, KDT Van Phu, P. Phu La, Q. Ha Dong, 12122, Ha Noi, Vietnam
- +84899991428
- contact@olevsstore.com
- olevsstore.com
3.9
Great
80 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Olevs great watch received as Christmas…
Olevs great watch received as Christmas present 2023 but very poor “lock” on the wrist band opens much too easily & without any warning could very very easily slip of one’s wrist & be lost.
Richard S
20 April 2024
Unprompted review
Reply from Olevsstore.com
Hi Richard S,
Thanks for the time to write a review. Maybe your watch strap is defective.
If you purchased it from olevsstore.com, please contact us to get a new replacement band.
You can contact us via WhatsApp: +84899991428 or via email: support@olevsstore.com.
Best regards,
Tony Nguyen - Olevsstore.com
handsome watch
The watch actually arrived !! Nice watch . It was a bit difficult to remove links in the strap but I did it eventually. It is keeping good time and looks nice. Thanks
16 March 2024
Reply from Olevsstore.com
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
OLEVS 6777
Dear OLEVS Store Team,
I wanted to take a moment to express my gratitude for the exceptional experience I had with Olevsstore.com. From browsing your website to receiving my order, every step was seamless and enjoyable.
The website interface was user-friendly, making it easy to explore your wide range of products and find exactly what I was looking for. The checkout process was smooth, and I appreciated the various payment options available.
Moreover, the delivery of my order was prompt, and the packaging ensured that my OLEVS watch arrived in perfect condition. The quality of the product exceeded my expectations, and I've been receiving compliments on it ever since.
Thank you for providing such outstanding service and offering top-notch products. I'm thrilled with my purchase and will definitely be returning to Olevsstore.com for future shopping needs.
Best regards,
Tamás Endre Farkas
28 March 2024
Unprompted review
Reply from Olevsstore.com
Hello Tamás Endre Farkas,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. 🥰
Best regards,
Tony Nguyen - Olevsstore.com
My friend Olev
know Olev. Al Bundy and I played football with him in high school. 🤣
19 March 2024
Unprompted review
Reply from Olevsstore.com
Thank you for the 5-star rating 🥰
The clock is nice
27 February 2024
Reply from Olevsstore.com
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! 🥰
We bought two!!
My Husband ordered a watch from Olvesstore, because he particularly liked the colour. He also doesn’t normally purchase from online stores. However he and I were very impressed so I (his wife) decided to buy one as well.
Both watches are fantastic quality & Value!
29 February 2024
Reply from Olevsstore.com
Hi Paul Muir,
Thank you very much for taking the time to write a review. We are lucky to have customers like you. Many thanks! 😍
Best regards,
Tony Nguyen - Olevsstore.com
Reply from Olevsstore.com
Hi Richard,
Thank you so much for your kind words. We are happy to serve you!
Best regards,
Tony Nguyen - Olevsstore.com
Watch arrived in good order and not too…
Watch arrived in good order and not too long to wait.
19 February 2024
Reply from Olevsstore.com
Hi Jeffrey Leith,
Thank you for taking the time to write a review. I hope to continue to serve you in the future.
Best regards,
Tony Nguyen - Olevsstore.com
Beautiful watch
The web site provided a useful background to the company and its history.
I made a pre sale technical enquiry by email which was answered without delay, and provided the information I was seeking.
In the event, I am very pleased with my purchase which matches the description and photographs on the web site.
13 January 2024
Reply from Olevsstore.com
Hello Mr Stokes,
I'm Tony Nguyen from Olevsstore.com. Thank you so much for your feedback! As you can see, there are a few reviews from users who did not purchase from us, they are mistakenly submitting a review for Olevsstore.com, your review is really helpful because you are a verified buyer.
We would like those who have made purchases on Olevsstore.com to take a moment to submit their honest reviews when shopping on the Olevsstore.com website. Your review is not only a motivation for us to continue to serve better but also for buyers to choose the right reputable seller before making a purchase.
Once again, thank you very much for taking your valuable time and sending us your most honest reviews.
Best regards,
Tony Nguyen - Olevsstore.com
i didnt get my product nor a refund
i didnt get my product, the tracking website was in a different language and when i used their translate button it didnt work, i was then emailed saying that i had put in the wrong address and so it had been returned to the carrier, i had checked at it was the correct address, they gave me a number to call but did not work and when i had said i was thinking of getting a refund they refused and said that because the country they are based in is too far away they wouldnt be able to provide the refund for price reasons
12 October 2023
Reply from Olevsstore.com
Hi Oliver Bush,
I'm sorry about your situation, the address you provided does not have a house number, so the shipping unit cannot deliver the goods to you.
We have provided all the necessary information to you so that you could proactively pick up the package but you did not do so. More information here: https://www.awesomescreenshot.com/video/24014666?key=01cfd1c694acaeda9594616ff941ed33
According to our delivery policy, orders that are lost due to the incorrect address will not be refunded.
Best regards,
Tony Nguyen - Olevsstore.com
Bought from proper olev website
Bought one on the tic tic shop, turns out it was a scam website, then bought one on the proper olevs website, watch arrived within a week, no problems, works 100%
11 January 2024
Unprompted review
Reply from Olevsstore.com
Hello Curtis Watt,
I'm Tony Nguyen from Olevsstore.com. Thank you for trusting and purchasing products from Olevsstore.com. We are very happy to be of service to you! There have been a few customers who have confused us with scam websites, I appreciate you submitting your honest reviews. I hope you can report the scam website where you placed your first order so no one will be scammed again.
Thanks & best regards,
Tony Nguyen - Olevsstore.com
Cheaply made
This did not look like the photo. It looked so cheap I couldn’t even gift it to who it was meant for. Return process wasn’t easy so I ended up keeping it. I guess it’s getting donated now…
27 November 2023
Reply from Olevsstore.com
Hello Natasha,
Thank you for submitting your review. I'm very sorry that the watch is not what you expected. It's just a cheap watch under $70 (including shipping cost), certainly not as good quality as a watch worth $700. However, we are always willing to take them back within 30 days if you are not satisfied. Please contact us for more details: support@olevsstore.com
Best regards,
Tony Nguyen - Olevsstore.com
Olevs Men's Watch 9931
watches look like images. hight quality and i realy love them. you have to order with Tony 💫💫.
14 November 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.