Oktober Can Seamers Reviews 

917
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional product quality, sturdy construction, and the remarkable reliability of the canning equipment they use in their operations. Reviewers also enthusiastically emphasize the remarkably fast shipping times and the completely smooth, consistent order fulfillment process experienced across numerous purchases. Additionally, consumer feedback often mentions the incredibly supportive, helpful, and informative assistance received whenever contacting the customer service team with questions. Some reviewers were not happy with occasional quality problems, pointing out specific troubles such as leaking cans, heavily damaged packaging, and fragile metal components.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with the functionality and... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction and finding the equipment... See more

Customer service

Clients share positive opinions on customer service, describing support as exceptional, helpful, and... See more

Order

Reviewers mention positive feedback about order processes, highlighting easy online ordering and consistent... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the prompt shipping and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys are great, they are easy to work with and pay attention to details. I have been using their manual can steamers for the sleek cans and have put over 10k cans through with zero issues. No ad... See more

Company replied

Rated 5 out of 5 stars

As usual, everything was great! I've been buying from Oktober Design since July 2017. I absolutely love their products and speedy service! I buy frequently from them for my brewery and they have alway... See more

Company replied

Rated 5 out of 5 stars

UPDATED..... Support emails were getting filtered in a really strange way. Appears there was a design change where the can guides are no longer needed and replaced with the centering rings. Took me... See more

Company replied

Rated 5 out of 5 stars

my order shipped out so crazy fast. i'm so happy with the quality. i did not have to contact anyone for help with my order bevause the shipping was so consistent and i got emails letting me know where... See more


Company details

  1. Brewing Supply Store
  2. Packaging Machinery
  3. Winemaking Supply Store

Written by the company

Oktober Can Seamers and Oktober Crowler™ Can Seamers are everything you need, and nothing you don’t. A modern design for a centuries-old technology; we engineered our Can Seamers and Crowler™ Can Seamers from the ground up specifically for the craft beverage industries. Our background in precision machine design, combined with our love of great beer, cocktails, wine and coffee has set the stage for the thriving business we have become. Cans and Crowlers™ are our business at Oktober Design, and thousands of businesses all over the world use Oktober Can Seamers and Oktober Crowler™ Can Seamers to can their beer, wine, kombucha, coffee, soda, cocktails, tea, wellness drinks, samples, R&D projects, and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

917 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(917)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Your products are great Only reason…

Your products are great Only reason you didn’t get 5 stars is not being able to speak to a live person on ordering.
I’m sure it cuts down your labor costs I get it. But if you added more of a personal experience you would exceed 5 stars.

16 September 2024
Rated 5 out of 5 stars

Great Experience So Far

I haven't had the chance to use it yet, but I'm confident everything will be good. I received the seamer and cans in a week. The cans were well packaged and don't appear to have any damage

3 September 2024
Rated 4 out of 5 stars

Tear down tool purchase

The tear down tool is a modified can opener so it makes sense the cost will be higher than a standard can opener. This modification is not mentioned in the manual though. I do recommend buying this tool from Oktober as it works well for tearing cans down.

19 August 2024
Oktober Can Seamers logo

Reply from Oktober Can Seamers

Hello,

We manually machine off the bottom catch of every can opener to get it to work with aluminum cans, and you should see the markings underneath the cutting wheel of the opener.

The nippers are indeed standard cutting pliers, and are pictured and advertised as such.

We will be happy to take the items back if you would prefer to get elsewhere and modify the can opener yourself.

Let me know if you have any questions as we are always happy to help if you reach out.

Cheers,

Rated 5 out of 5 stars

Great Customer Service

Had a question about our MK19.2 can seamer and customer service answered immediately. They confirmed my suspicion that the problem was a missing wave spring (pretty sure our people lost it while cleaning). Part came 2 days later and we were back in business.

19 August 2024
Rated 5 out of 5 stars

MV32

We have had our canner in use for over 6 years now with little maintenance, except replacing mandril and bearing once in a while. Keep it clean, keep it lubed, it will last. Ease of support for parts is outstanding.

7 August 2024

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