Oktober Can Seamers Reviews 

917
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional product quality, sturdy construction, and the remarkable reliability of the canning equipment they use in their operations. Reviewers also enthusiastically emphasize the remarkably fast shipping times and the completely smooth, consistent order fulfillment process experienced across numerous purchases. Additionally, consumer feedback often mentions the incredibly supportive, helpful, and informative assistance received whenever contacting the customer service team with questions. Some reviewers were not happy with occasional quality problems, pointing out specific troubles such as leaking cans, heavily damaged packaging, and fragile metal components.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with the functionality and... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction and finding the equipment... See more

Customer service

Clients share positive opinions on customer service, describing support as exceptional, helpful, and... See more

Order

Reviewers mention positive feedback about order processes, highlighting easy online ordering and consistent... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the prompt shipping and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys are great, they are easy to work with and pay attention to details. I have been using their manual can steamers for the sleek cans and have put over 10k cans through with zero issues. No ad... See more

Company replied

Rated 5 out of 5 stars

As usual, everything was great! I've been buying from Oktober Design since July 2017. I absolutely love their products and speedy service! I buy frequently from them for my brewery and they have alway... See more

Company replied

Rated 5 out of 5 stars

UPDATED..... Support emails were getting filtered in a really strange way. Appears there was a design change where the can guides are no longer needed and replaced with the centering rings. Took me... See more

Company replied

Rated 5 out of 5 stars

my order shipped out so crazy fast. i'm so happy with the quality. i did not have to contact anyone for help with my order bevause the shipping was so consistent and i got emails letting me know where... See more


Company details

  1. Brewing Supply Store
  2. Packaging Machinery
  3. Winemaking Supply Store

Written by the company

Oktober Can Seamers and Oktober Crowler™ Can Seamers are everything you need, and nothing you don’t. A modern design for a centuries-old technology; we engineered our Can Seamers and Crowler™ Can Seamers from the ground up specifically for the craft beverage industries. Our background in precision machine design, combined with our love of great beer, cocktails, wine and coffee has set the stage for the thriving business we have become. Cans and Crowlers™ are our business at Oktober Design, and thousands of businesses all over the world use Oktober Can Seamers and Oktober Crowler™ Can Seamers to can their beer, wine, kombucha, coffee, soda, cocktails, tea, wellness drinks, samples, R&D projects, and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

917 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(917)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can quality is top notch

Can quality is top notch, ordering is easy, delivery is fast.
Per-unit cost is a little high, especially when you figure shipping, but when ordering in small quantities I haven't found cheaper.

25 October 2024
Rated 5 out of 5 stars

We have moved from glass growlers to…

We have moved from glass growlers to the NEW crowlers. Best move ever. No more bulky, heavy, dangerous glass but now easy, lite, way more recyclable cans! The seemer is a breeze to use, and requires very little clean up or maintenance.

11 October 2024
Rated 5 out of 5 stars

Quick shipping

Quick shipping. Two days from order until delivery and everything came without boxes being crushed. Never had an issue getting cans delivered.

28 October 2024
Rated 3 out of 5 stars

Many damaged cans from shipping.

Many damaged cans from shipping.

9 September 2024
Oktober Can Seamers logo

Reply from Oktober Can Seamers

Hey Forrest,
We'll be happy to help!

Please email photos and the order number to info@oktoberdesign.com and we can make a claim with UPS.

I was not able to find a can order under your profile, as this review was left on machine repair parts.

Cheers,
-Oktober

Rated 5 out of 5 stars

personal service

personal service. I didn't have to talk to multiple people to get it done. I've had one person to contact whether I was creating labels, ordering cans or seamers, or looking for technical advice. Oktober made it easy.

4 September 2024
Rated 5 out of 5 stars

Great customer service

Great customer service, actually know the product they are selling (!), transactions have been efficient and easy. We are looking forward to being able to rely on Oktober Can Seamers as our new canning vendor.

30 August 2024

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