The whole team at Oka, Bath are so helpful. Not only on advising furniture choices, but also if things go wrong. I had a recent delivery challenge with an arm chair and Natasha, Alex and Tom couldn’t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wanted a new lampshade to go with my own base . The staff in the Bath store were exceptionally helpful and friendly today and a really charming young man helped me choose a shade and provided... See more
Company replied
Called into the Oka store in Bath for a look and browse at new items. Absolutely impressed by a member of staff, Linda. She was amazing with her tips for the artificial flowers and suggestions on wh... See more
Company replied
Settee arrived but the delivery men said they didn’t have the authority to unpack it and take away packaging. I immediately phoned OKA and spoke to Grace who said it had been an oversight on... See more
Company replied
Company details
Written by the company
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
Contact info
26-27 Milsom Street, BA1 1DG, Bath, United Kingdom
- +44 1225 443074
4.8
Excellent
362 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic client services
Fantastic client services, answered all questions, went over and above to assist with my purchase - I look forward to collecting on Saturday, Thank you to the OKA Team @ Bath :)
22 July 2025
Reply from OKA - Bath
Thank you very much for your wonderful review. We are so pleased to hear that our team at the Bath store provided such fantastic service and went above and beyond to assist with your purchase. We hope you enjoy collecting your items on Saturday and that they make a lovely addition to your home.
Kind regards,
OKA
Exceptional staff at OKA Bath
The staff at OKA Bath are truly exceptional. Their customer service is faultless. Natasha has always been super helpful and has provided us with some beautiful solutions for lighting that have really levelled up the way our home looks. She is so creative and I am incredibly impressed by her help and knowledge. Linda does unique flower arrangements with OKA’s faux flowers. All of the arrangements and displays are fabulous. She is a true artist. Alex is always full of good ideas and extremely helpful.
The OKA designs are beautiful and timeless and give our home a real sense of character. Natasha, if I could give you, Linda and Alex 10 stars I would! It is a delight to visit OKA Bath.
12 July 2025
Reply from OKA - Bath
Dear Dusica,
Thank you so much for your wonderful review. We’re thrilled to hear how much you enjoy visiting our Bath store and that Natasha, Linda, and Alex have all made such a lasting impression. It’s lovely to know their creativity and care have helped bring your home to life.
Kind regards,
OKA
Great service in your Bath store
Great service in your Bath store, very helpful and polite staff member made purchasing a larger item simple and seamless. Delivery was also very speedy.
5 July 2025
We visited Oka Bath and received…
We visited Oka Bath and received fantastic service from Alex Jones. He was knowledgeable, helpful and very polite.
11 July 2025
Unprompted review
Fabulous service from the team in Bath
Fabulous service from the team in Bath. So helpful and patient each one of them is a credit to the company.
4 July 2025
Great service
Great service - very helpful assistant. Have always been thrilled with my purchases - such great quality.
9 July 2025
a faux olive tree very…
Hi ,We purchased a faux olive tree and we are very pleased as it fits perfect where we wanted it , would like to say many thanks to Richard W for his help and knowledge in choosing the tree.
8 July 2025
Excellent customer service from Alex
5 July 2025
Always had a fabulous experience with…
Always had a fabulous experience with OKA and all their items are so unique and beautiful! I love shopping at OKA. I just wish that they had a store in Cardiff.
28 March 2025
Reply from OKA - Bath
Dear Melinah
We're delighted to hear that you consistently have a fabulous experience with our unique and beautiful items and we truly appreciate your support and love for shopping with us.
Warm regards
OKA
Incredibly helpful and polite staff…
Incredibly helpful and polite staff…. Real pleasure to deal with…
24 June 2025
Reply from OKA - Bath
Dear Anne
We appreciate your kind words!
It's wonderful to know our helpful and polite team made your experience such a pleasure. Thank you for sharing your feedback.
Best regards
OKA
Richard Watkins at Oka Bath is…
Richard Watkins at Oka Bath is fantastic. He couldn’t have been more helpful and kindly sent me various mood boards for my living room. I ended up buying a beautiful red bobbin mirror. Thanks very much Richard, I’ll be back!
25 April 2025
Unprompted review
Reply from OKA - Bath
Dear Tara
Thank you for your kind words.
We are delighted to hear that you had such a positive experience in our Bath store and agree that Richard is fantastic!
It's wonderful that the mood boards were helpful and that you found a mirror you love.
We look forward to welcoming you back soon!
Warm regards
OKA
Reply from OKA - Bath
Dear Ninian
Thank you for your positive feedback!
We're happy to hear that you had a great customer service experience and love your new plates and vase.
Kind regards
OKA
Excellent
Contacted Bath branch as I was told they might have some stock left on the discontinued item I was looking for. As I live in London I always visited Oka when in Bath but have not visited there for about 3 year. It was nice to talk to Linda who has been there for about 6years, always helpful & was kind enough to post my purchase.
18 June 2025
OKA Bath is one of my favourite stores!
OKA Bath is one of my favourite stores! Each time I go in I get first class customer service, great tips and a warm welcome from Natasha and her team. They all know their products well and will go out of their way to ensure I am completely satisfied. When making large furniture purchases it's important for me to trust who I am buying from. Thank you as always!
13 June 2025
Unprompted review
STAFF VERY HELPFUL
12 June 2025
Linda carefully guided me through my…
Linda carefully guided me through my fabulous purchases with great knowledge & customer service. Thank you Linda!!!
11 June 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.