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Ohrklar Reviews 3

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TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Kundensupport ignoriert mich

Sehr schlechter Kundensupport der mich ignoriert.
Das Gerät ging nach knapp 1 Jahr kaputt. Ich habe es versucht Kontakt zum Support aufzunehmen. Erst bat er mich darum ein Video über das Problem zu filmen, was ich tat. Danach kam keine Antwort mehr. Seitdem versuche ich vergeblich einen Ersatz oder eine Rückerstattung zu erhalten.
Ich würde ehrlich gesagt stark vom Kauf im Ohrklar Onlineshop abraten. Die Produkte sind von minderwertiger Qualität, gehen schnell kaputt und der Support ignoriert mich innerhalb der Gewährleistungsfrist.
Sehr schade.

5 January 2025
Unprompted review
Rated 1 out of 5 stars

Leider funktioniert das Absauggerät…

Leider funktioniert das Absauggerät nicht, wie gewünscht. Also wollte ich es, innerhalb der Rückgabefrist, zurückgeben. Nach mehreren Mails und einer Woche Wartezeit erhielt ich die Rücksendeadresse:

Hu Xupeng
13392304392
Floor 5, Building 2, No. 8 Fengbao Road, Tangxia Town, Dongguan City, Guangdong Province (Guangda Manufacturing. Tangxia Smart Valley)

Da ich in den Bewertungen nichts davon gelesen habe, bezweifle ich, dass diese von ehrlichen, zufriedenen Kunden stammen.
Besser die Finger davon lassen

25 April 2024
Unprompted review

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