Octoclassic Reviews 

461
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers had a great experience with this company. Customers frequently praise the company for providing hard-to-find and custom-made parts, often utilizing 3D printing, which fit well and are otherwise unavailable for classic vehicles. Reviewers also highlight excellent service, helpful staff, quick responses, and the company's adaptability to individual needs and good communication. However, some people were dissatisfied with product quality, describing parts as brittle, ill-fitting, or having a poor finish that didn't match original equipment. These customers also reported significant delivery delays, a lack of order communication, and problems with returns or unexpected customs charges.

What people talk about most

Product

Users describe positive interactions with product, praising the outstanding quality and fit of items like... See more

Quality

People report ambiguous experiences with quality, with some customers praising the outstanding quality and... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers highly recommending the service,... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with many expressing frustration... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers reporting fast delivery and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Octoclassics helped me with a couple of parts for my R129 SL. Even some parts not on the website were made for me with good fitment. Of course sometimes something breaks or does not fit perfect. Fortu... See more

Rated 5 out of 5 stars

They found the part I had been looking for over the last three months, something other places couldn’t manage. They also provided me with a much faster mail carrier, fully adapting to my needs. On... See more

Rated 5 out of 5 stars

Kamil made all my purchases from OctoClassic very easy. And since my special orders had to be handcrafted for my Mercedes (R129) - he continually kept me informed every week regarding my purchases. Th... See more

Rated 5 out of 5 stars

Great company, great products! Fast replies on any issues at all: positive feedback from the helpdesk! Their youtube videos help with assembly! Delivery time depends on the products configuration.


Company details

  1. Auto Parts Store

Written by the company

3D printed spare parts for classic cars


Contact info

3.8

Great

TrustScore 4 out of 5

461 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(461)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Finding and buying discontinued parts…

Finding and buying discontinued parts for my car was amazing. I have not been able to get the car out of storage, but I'm anxious to see how they fit and look. I was alarmed to see your Website go down (In the US at least) for more than a week. It left me with the feeling you went under but a few days later, my parts arrived. This is an excellent service to those of us who are trying to keep our classics in top condition.

3 March 2023
Rated 5 out of 5 stars

Parts for MB R129…

Ordered some hard to find MB R129 plastic trim parts ie speaker cover ,boot trim and front wing plastic grills.when they arrived the parts were better than the old parts I took off, will use this company again

1 March 2023
Rated 1 out of 5 stars

I will rate your product when I get it

I will rate your product when I get it, I ordered in January and didn't get it up until now. I emailed your company they said they will respond when the delivery company respond that was week ago .I even emailed the delivery company myself and they didn't respond.
I hate to think it but seems I will not get the product and maybe even my money back.
sorry but I speak the truth.

17 March 2023
Rated 5 out of 5 stars

More than happy with my hard to find…

More than happy with my hard to find part . The 3D print feels a lot stronger than the original. The service was quick and very professional. I’ll easily recommend Octoclassic to everyone.
Thank you to all involved.

Jim K

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Parts for Mercedes R129

I bought a number of parts from OctoClassic in February 2023 for my classic-car business (focus is Mercedes R129)
Before buying I had some questions, which were answered fast and competently from the sales team. I had a special request to buy some parts unpainted and even though such parts are not listed on their web page, they happily accepted to warrant my request.
All parts were delivered in approx. 10 days, securely wrapped and boxed. The quality of the 3D printed parts is really high and, in some cases, appear more robust than the original parts.

6 March 2023
Unprompted review

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