I like that the application brings toghether more companies and you can buy tickets for all of them from the same app. The price is also often lower in the app. The only inconvenient may be that somet... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I like that the application brings toghether more companies and you can buy tickets for all of them from the same app. The price is also often lower in the app. The only inconvenient may be that somet... See more
Company replied
The bus company cancelled the ticket, Obilet didn't want to process the refund and did nothing to sort it out with the company when I tried to solve the issue on their chat multiple times. I was final... See more
Company replied
I tried purchasing a ticket to a turkish bus going from Antalya to Isparta. After payment processing the site gave me an error code. Money are gone, but no ticket info provided on site or via SMS,... See more
I booked a hotel room with a parking space for one day through obilet.com. When I got there, the hotel staff told me they dont offer any parking space. At the same time, I realised that its almost im... See more
Company replied
Yüzlerce Firmanın Otobüs ve Uçak Biletleri obilet.com'da Bir Arada. 7/24 Canlı Destek ve Güvenli Ödeme ile En Ucuz Otobüs veya Uçak Biletini Seçin ve Kolayca Alın.
Sultan Selim Mah. Yunus Emre Cad. Topçu İş Merk. No:1/11 Kat:3 Kağıthane/İstanbul, 34418, Istanbul, Turkey
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It is a handy way to buy tickets, but drivers are usually confused about the tickets on the phone and there is never an allocation.

Reply from obilet.com
This site is awful. I paid for the hotel and they did not send confirmation to the hotel so I was waiting for 4 hours with mt bagages in the hotel and they told me you have never reserved and paid, I was exhausted and had bad experience with my trip, this is scam reall scam. I had contacted the customer service several times and no body resoonded I asked for call and managers but even they did not call me. Awful customer service, just they advertising and scaming money from my pocket, also 6 months ago I paid 17000 Tirkish Lira for the hotel and canceled it but they did not refund me. Please do not buy ticket from this site, It is scam just scam and scam
Bu site berbat. Otel parasını ödedim ve otele onay göndermediler, bu yüzden otelde mt bagajlarla 4 saat bekledim ve bana hiç rezervasyon yapıp ödeme yapmadığınızı söylediler, çok yoruldum ve seyahatimle ilgili kötü bir deneyim yaşadım, bu bu bir aldatmacadır, gerçek bir aldatmacadır. Müşteri hizmetleriyle birkaç kez iletişime geçmeme rağmen hiçbir yetkili cevap vermedi, aramamı ve yöneticileri aramamı istedi ancak onlar bile beni aramadı. Berbat bir müşteri hizmetleri, reklam yapıp cebimden para dolandırıyorlar, ayrıca 6 ay önce otele 17000 Türk Lirası ödeyip iptal ettim ama paramı iade etmediler. Lütfen bu siteden bilet almayın, Dolandırıcılıktır sadece dolandırıcılıktır

Reply from obilet.com
Was fast and cheap. Didn't have any problems while boarding.

Reply from obilet.com
I booked a hotel room with a parking space for one day through obilet.com. When I got there, the hotel staff told me they dont offer any parking space. At the same time, I realised that its almost impossible to find a parking space close to the hotel. So, I asked obilet.com for help and to refund me based on this failure on their website.
After calling many times, I got the answer that the situation has to be clarifyied, finallt they responded and told me that it wasnt their failure. Magically, when I made a complaint and wrote a review about my experience, obilet refunded now my payment back and has given me a goodwill check about 25 USD for all this trouble. Nevertheless, thanks to obilet customer service for clarifiyng this issue.

Reply from obilet.com
We buy two tickets, from start everything was great. We receive tickets in few minute.

Reply from obilet.com
The service is really useful, booking a ticket through the site is very easy and convenient. The ability to use electronic tickets without having to print them is also great and makes the travel experience much better! Highly recommend:)

Reply from obilet.com
It is the fastest way to book a ticket

Reply from obilet.com
The application was easy to use and it was very convenient.

Reply from obilet.com
Very helpful chauffeurs, responsible about personal and luggage, very good music and very focused on the road. Note 10/10

Reply from obilet.com
I paid for a ticket and it said that the transaction was not possible yet it still withdrew money from my account. I received no email, no call, no refund, nothing. I would never recommend obilet. i’d rather not travel again that book through them

Reply from obilet.com
Complicated booking as normal credit cards don't work by default, you need an authorization from your bank which makes the process fastidious.
My booking with ispartha bus from Denizli to Goreme went fine but the one with Onçu bus from Göreme to Ankara was a pure disaster
45 min late at departure with a closed office, I was the only passenger in Goreme and had no idea if the bus would come or not, very stressful. Then my seat reservation was not communicated to Onçu so people got pissed at me because I was sitting on their seat and i had to sit in the stairs for 7 hours as the bus broke down on the way... I almost missed my flight in ankara, i hope to get money back for that ticket Goreme- Ankara as at least it would pay part of the emergency taxi I had to take to reach the airport (700TLY)!

Reply from obilet.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.