Jilly came to value my house and sell it. The whole experience has been amazing, she's really professional but also such a nice person. She's given a clear realistic plan of how to sell the property b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From valuation to completion Oakmans were amazing! They made everything simple with viewings. We obtained a very quick sale and from there to completion they communicated almost daily and supported... See more
Company replied
Lisa the mortgage advisor was exceptional from start to finish. Throughout the whole process she was there to answer any of my questions or concerns. Purchasing a property is extremely stressful howev... See more
Company replied
Ayva, a new intern at Oakman, was my point of contact for the last few weeks. Despite being new, she handled everything with the confidence of a professional. Her use of soft diplomacy was remarkab... See more
Company details
Written by the company
Are you searching for the best local estate and lettings agents in Birmingham or Solihull? Look no further! We specialise in sales, lettings, and property management. Ranked No.1 in most areas according to Rightmove, with over 70k followers on social media to give your property maximum exposure. We have dedicated teams in every department, each with their own speciality, to provide you with a personalised and stress-free experience when dealing with your property.
Contact info
2 Katie Road, B29 6JG, Selly Oak, United Kingdom
- 0121 246 4010
- info@oakmans.co.uk
- oakmans.co.uk
4.7
Excellent
518 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 1 month
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Hau was very professional and thorough
Hau was very professional and thorough. I would recommend him as he took his time to get the sense of my property and what my needs were for selling to the market today.
20 March 2026
Unprompted review
Reply from Oakmans Estate Agents
Thank you for your wonderful review, Pam! We're delighted to hear Hau took the time to understand your home and your goals. We'll be sure to pass your kind words on to him.
House marketing photography
Photographer arrived 5minutes early; he was courteous and very professional. He was on site for 30minutes with no disturbance to my day. Photos, video and drone footage concluded
20 March 2026
Unprompted review
Reply from Oakmans Estate Agents
Many thanks for your kind feedback, David. It's great to hear our photographer made the appointment smooth, professional and respectful of your time.
Very professional & got on with the job…
Very professional & got on with the job in hand.
19 March 2026
Unprompted review
Reply from Oakmans Estate Agents
Thank you for your lovely review, Joanne! We're delighted to hear you were happy with the professional service you received. We really appreciate your feedback.
Polite, respectful and great photography…
Jamie was polite and respectful of my property. I'm really pleased with the photographs, hopefully a sale will be secured soon.
18 March 2026
Unprompted review
Reply from Oakmans Estate Agents
Thank you for taking the time to leave us such a lovely review. We're so pleased Jamie made a great impression and that you're happy with the photographs.
Quickly done.
Janie was polite, helpful, reassuring .
The session was swift.
17 March 2026
Unprompted review
Reply from Oakmans Estate Agents
Hi Anor, thank you for taking the time to leave us a great review. We're so pleased to hear Jamie made the appointment quick and straightforward.
Jamie was really nice and very…
Jamie was really nice and very professional. Took the photos with no fuss. Lovely service thank you
17 March 2026
Unprompted review
Reply from Oakmans Estate Agents
Hi Fiona, thank you for taking the time to leave us such a great review. We're so pleased to hear Jamie made the whole appointment easy and stress free.
Miss
Mr. Paddy Swift provides his professional advice and knowledge to me and fast respons action.
Mr. Dominic the photographer also take fast respons to complete his task. Both of them are polite.
16 March 2026
Unprompted review
Reply from Oakmans Estate Agents
Many thanks for your kind feedback. We're so pleased Paddy's advice and Dominic's photography service made such a positive impression.
Explained his approach and then went…
Explained his approach and then went about the task quietly and efficiently! Very little disruption to our day!
9 March 2026
Unprompted review
Reply from Oakmans Estate Agents
Many thanks for your kind feedback, Marianne. It's fantastic to hear our photographer's professional approach made the experience easy and hassle free.
Reply from Oakmans Estate Agents
Thank you for sharing your experience, Sarah-Jayne. It's fantastic to hear our team delivered the level of service we always strive for.
Reply from Oakmans Estate Agents
Thank you for taking the time to leave us such a great review. We're so pleased you had a positive experience with our team.
Best estate agents ever.
Best estate agents ever. The Northfield team go above and beyond every step of the journey. Laura the manager and Lesley became like family, their help and support through the whole process was more than I could have ever asked for or I ever expected. Went above and beyond fitting in viewings, and even when sold made everything so much more easier. Your in safe hands with this amazing estate agents 100% recommend
6 February 2026
Unprompted review
The photographer Bill from Oakmans…
The photographer Bill from Oakmans Estate Agents was excellent. He was engaging, polite and professional. An early glimpse of the photographs for the house sale material looked very good.
25 February 2026
Unprompted review
Excellent service
Dominic was very friendly and professional. The photos of the property and the 360 tour looked amazing.
23 February 2026
Unprompted review
Very friendly and efficient
Very friendly and efficient. Would highly recommend.
24 February 2026
Unprompted review
We had a great experience with Oakmans
We had a great experience with Oakmans. We are first time buyers, and Lesley was a great help and letting us know what to do and super informative !
Thank you very much Lesley!
20 February 2026
Unprompted review
Quick and efficient
Quick and efficient. Very professional service.
16 February 2026
Unprompted review
Avoid - Refusal to issue VAT invoices and unprofessional management
I have had a truly appalling experience with Oakmans Estate Agents (Northfield). Dealing with them has been a nightmare of unprofessionalism and administrative incompetence.
The main issues are:
Compliance Failure: Despite multiple requests, the agency has refused/delayed providing a formal VAT invoice for an AML/ID check fee already paid. This document is legally required for my HMRC records and Home Buyer Insurance claim.
Arrogant Management: When I escalated the matter to the Area Manager (Sam Checketts), instead of resolving a simple administrative task, he was dismissive and challenged me to take the matter to The Property Ombudsman (TPO), claiming they are "used to" such complaints. This "couldn't care less" attitude toward clients is shocking.
Delay Tactics: They attempted to blame a staff member's holiday for the delay in issuing a mandatory tax document, despite management having the authority to resolve it.
If you value professional service, transparency, and legal compliance, I strongly suggest you look elsewhere. A company that boasts about being "used to TPO complaints" is clearly one to avoid.
9 February 2026
Unprompted review
Positive start
Charlee and Tom came to view our flat on Thursday 5th Feb. They listened to our concerns, offered great advice and left us feeling very hopeful. We appreciated the knowledge and research they came with before meeting us. Showed us they really care and understand our concerns. We are confident the sale of our flat is in very capable hands. Thank you.
5 February 2026
Unprompted review
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