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Oak&More Reviews 

5,797
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,491 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and solid construction of the furniture, describing items as beautifully made, sturdy, and durable. The delivery service is frequently highlighted for its efficiency, with items arriving on time, well-packaged, and often placed in the desired room by polite and respectful staff. People also appreciate the staff's helpfulness and excellent communication throughout the ordering and delivery process. However, some customers noted issues with product quality upon arrival, such as dents, misaligned parts, or items being broken. A few other people also experienced problematic deliveries, citing delays, refusal to unbox, or unprofessional behavior from delivery teams. Additionally, some reviewers mentioned long waiting times for orders or replacements.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the excellent quality, solid... See more

Delivery service

Consumers generally report positive experiences with delivery services, often highlighting promptness and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing delight and satisfaction with... See more

Order

Users describe positive interactions with order, highlighting the ease and straightforwardness of the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, politeness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company,great products, great price. Ordered a Seattle dining set with 2 benches. Really classy furniture. Looks far more expensive than price I actually paid. Ease of ordering and deliv... See more

Company replied

Rated 5 out of 5 stars

Very well made bed all solid oak except slates which are good quality engineered wood.Easy to assemble and sturdy with no rocking or squeaking. Delivery lads carried everything up to upstairs bedroo... See more

Company replied

Rated 5 out of 5 stars

Reviewing the Solid Oak Parker Super King bed frame from Oak&More. Around 100kg in weight, this thing is properly solid with deep rails, heavy duty double bolts and further structurally reinforcing co... See more

Company replied

Rated 5 out of 5 stars

What a fantastic place! Kept seeing our perfect sofas online but wanted to see them in person before ordering.....so glad we did. Rotherham showroom was superb, well layed out, plenty of room to brows... See more

Company replied


Company details

  1. Furniture Store

Written by the company

We’re a trusted UK furniture brand offering beautifully made pieces for real homes and real lives. From solid oak dining tables to comfortable sofas and smart storage, our collections are thoughtfully designed, built to last, and easy to live with. Whether you're furnishing your forever home or updating a single space, we’re here to make it simple - with helpful service, honest pricing, and quality you can trust. Prefer to try before you buy? Visit our showroom in Peterborough to see our collections in person. We’re proud to be rated highly by customers who value comfort, style, and furniture that’s made to live with you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(5,797)

1,351 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Proper solid bed frame

Reviewing the Solid Oak Parker Super King bed frame from Oak&More. Around 100kg in weight, this thing is properly solid with deep rails, heavy duty double bolts and further structurally reinforcing corner pieces. Solid wood slats, proper centre rail with vertical support. It looks great too. Our arrived with a dent in the top of the headboard - a shame - contacted Customer Services who were quick to resolve the issue to our satisfaction. One suggestion to O&M: the main box is just too heavy for a two man delivery team to safely carry upstairs. Would recommend you divide it into multiple boxes.

8 July 2026
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Reply from Oak&More

Thank you for taking the time to leave such a detailed review Anthony. We’re delighted to hear you’re pleased with the quality, strength and design of your Solid Oak Parker Super King bed frame. We’re sorry again your bed arrived with issues, we’re pleased our Customer Services team were able to resolve this quickly and to your satisfaction. Thank you again for your recommendation, and we hope you enjoy your new bed for many years to come!

Rated 5 out of 5 stars

Great value for money

Great value for money, quality furniture delivered so quickly by really helpful delivery staff.

8 July 2026
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Reply from Oak&More

Thank you for your wonderful review Victoria. We're delighted to hear you're pleased with the quality of your furniture and you found it to be great value for money. It's also fantastic to know our delivery team provided such helpful service. Hope you enjoy your furniture!

Rated 5 out of 5 stars

Lovely product

Lovely product. Good service

8 July 2026
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Reply from Oak&More

Thank you for your lovely review Gillian. We're so pleased to hear you're happy with both your product and the service you received. We really appreciate your feedback and hope you enjoy your furniture!

Rated 5 out of 5 stars

Great product exceptional service

Was sceptical about ordering furniture online but would not hesitate to order from this company again, from ordering to delivery the service was exceptional.
As agreed on ordering, I received a call the day before with a delivery slot and on the morning of delivery received a call 30 minutes before they arrived- would not hesitate to order from this company again 10/10

8 July 2026
Unprompted review
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Reply from Oak&More

Thank you so much for your fantastic review Carole. We're delighted to hear we were able to exceed your expectations, especially as you were initially sceptical about ordering furniture online. It's wonderful to know our communication and delivery service made the whole process smooth and stress-free. Your kind words and recommendation mean a great deal to us. Thank you for choosing us!

Rated 4 out of 5 stars

Product matched product review the advert and…

Product matched the advert and marketing on line
Delivered when specified and the table was fairly easy to assemble
Sits well within the room

7 July 2026
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Reply from Oak&More

Thank you for taking the time to leave your review. We're so pleased to hear the table lived up to your expectations and matched its online description. It's great to know the delivery was on time, the assembly was straightforward, and the table fits so well in your room. We hope you enjoy it for many years to come!

Rated 5 out of 5 stars

Beautiful solid wood extendable table 😍

Beautiful table. Solid wood. Looks amazing in our new kitchen. Easy to extend for up to 12 people. Delivery and service great. Would highly recommend for good quality furniture 😊

5 June 2026
Unprompted review
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Reply from Oak&More

Thank you so much for your lovely review Jayne. We're delighted to hear you're so pleased with your new table and it looks fantastic in your kitchen. It's great to know you found it easy to extend and both the delivery and service met your expectations. We really appreciate your recommendation and hope you enjoy many happy gatherings around your table!

Rated 5 out of 5 stars

Great website

Great website
Order and delivery was quick

7 July 2026
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Reply from Oak&More

Thank you for your lovely review Stephen. We're so pleased to hear you found our website easy to use and your order arrived quickly. We really appreciate your feedback and hope to see you again soon.

Rated 5 out of 5 stars

Problem solved immediately.

Had a problem with one of the chairs,
Contacted Oak & More, resolved on two
days delivery sorted. They sent a box of two chairs, said keep both.
Excellent.

25 June 2026
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Reply from Oak&More

Thank you for taking the time to leave us such a lovely review Stephen. We're sorry to hear there was an issue with one of your chairs, but we're delighted we were able to resolve it quickly for you. We really appreciate your kind words and hope you enjoy your new chairs for many years to come!

Rated 5 out of 5 stars

Excellent company

Excellent quality, speedy delivery and the delivery guys were so polite and respectful, wiping their feet every time they bought something new into the house. I have already recommended Oak & More to my friends

6 July 2026
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Reply from Oak&More

Thank you so much for the wonderful review! We are absolutely thrilled to hear that you love the quality of your new furniture and that our delivery team took such great care of your home. Word-of-mouth is the ultimate compliment, so thank you so much for recommending Oak & More to your friends. We look forward to welcoming you back in the future!

Rated 5 out of 5 stars

Great service

There was an issue with a product I bought, but the company resolved it extremely quickly.
Great service.

19 June 2026
Unprompted review
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Reply from Oak&More

Thank you for sharing your experience! While we always aim for perfection, we're so glad our team was able to step in and resolve the issue quickly for you. Your feedback means a lot to us, and we're thrilled you're now happy!

Rated 5 out of 5 stars

An excellent personal service

An excellent personal service. The bookcase was purchased as a gift for my son who is unwell. When I contacted them to explain that I needed to be there when it arrived they organized a free delivery on a Saturday.

5 July 2026
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Reply from Oak&More

Thank you so much for taking the time to share this. We are so glad we could help coordinate the Saturday delivery for you, and we send our very best wishes to your son for a speedy recovery.

Rated 5 out of 5 stars

good prices and delivery

good prices and delivery, good service

5 July 2026
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Reply from Oak&More

Thank you for the great feedback! We're delighted to hear you enjoyed our prices, service, and delivery. We hope to see you again soon!

Rated 5 out of 5 stars

Very pleased with my table and chairs

Very pleased with my table and chairs. From placing the order to delivery communication with Co was excellent.

18 June 2026
Unprompted review
Oak&More logo

Reply from Oak&More

Thank you so much for the wonderful review! We’re thrilled to hear you are pleased with your new table and chairs, and that our communication kept you well-informed every step of the way.

Enjoy your new furniture, and we hope to welcome you back to Oak & More in the future!

Rated 5 out of 5 stars

Beautiful furniture

Beautiful furniture - well made.
Very delighted.

3 July 2026
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Reply from Oak&More

Thank you for your lovely review Sharon. We're delighted to hear you're happy with the quality and craftsmanship of your furniture. We really appreciate your feedback and hope you continue to enjoy it.

Rated 5 out of 5 stars

Great website- I then called and spoke…

Great website- I then called and spoke to customer care team twice both very helpful and assisted with my queries and order
Have used 3 times recently and would use again
Amazing quality furniture and service

27 June 2026
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Reply from Oak&More

Thank you for your kind review Claire. We're pleased to hear you found the website easy to use and our customer care team were helpful with your queries and order. It's great to know you've shopped with us several times and are happy with both the quality of our furniture and service. We really appreciate your support!

Rated 5 out of 5 stars

It is the second time I have made a…

It is the second time I have made a purchase from you.
This time there was a wait for the item but once received I was delighted. Another quality item & I will certainly be purchasing further items from you.

27 June 2026
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Reply from Oak&More

Thank you for your continued support Simon and for taking the time to leave a review. We're sorry for the wait on this occasion, we're really pleased to hear you were delighted with your item once it arrived. It's great to know you're happy with the quality again, and we look forward to seeing you back for your next purchase.

Rated 5 out of 5 stars

Quick delivery

Quick delivery , brilliant quality , friendly staff and very helpfull delivery men . Orderd online had delivery within 3 working days 👌.

4 July 2026
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Reply from Oak&More

Thank you for your review. We're glad you're happy with the quick delivery, quality of the product, and the friendly, helpful service from our team. We really appreciate your feedback!

Rated 5 out of 5 stars

Herringbone furniture

Lovely, solid products, delivered quickly within 48hrs as stipulated. Really happy with the products & service that we've already purchased another item.

4 July 2026
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Reply from Oak&More

Thank you for your wonderful review Chris. We're delighted to hear you're so pleased with the quality of your furniture and your order was delivered quickly within the promised timeframe. It's fantastic to know you're happy with both the products and the service, and we're especially grateful that you've already chosen to purchase another item from us. Your continued support means a great deal!

Rated 5 out of 5 stars

Easy to order

Easy to order. Our table and chairs came quickly. They are lovely

3 July 2026
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Reply from Oak&More

Thank you for your kind review. We're delighted to hear you found the ordering process easy and your table and chairs arrived quickly. It's great to know you're pleased with them and they look lovely in your home. We really appreciate your feedback and hope to welcome you back again in the future.

Rated 5 out of 5 stars

Super kings size bed

Am very happy with the standard of the and quality of the build the bed solid strong and very simple to put together and the points that you place the screws are re-enforced with metal threads which just makes it so much stronger and like it says on the box made to last , the delivery was very good the lads very helpful the only pick i have was the waiting time on how long i have to wait for delivery but then happy in the end as worth the wait ,cost to quality no issues worth every penny and ordered the chest of draws and will be ordering other things in the near future to complete the bedroom furniture.

4 July 2026
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Reply from Oak&More

Thank you for your detailed and thoughtful review. We're delighted to hear you're so pleased with the quality and strength of your new bed, and it's great to know the reinforced fittings and easy assembly made such a positive difference for you. We're also pleased to hear our delivery team were helpful and provided a good service. We do appreciate your feedback regarding the delivery lead time, and we're glad that overall you felt the product was well worth the wait and represented good value for money. It's wonderful to know you've already ordered the matching chest of drawers and are considering further purchases for your bedroom. We truly appreciate your support and look forward to helping you complete your set.

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