Nyxigame Reviews 

363
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product quality, with some highlighting specific items like the Hyperion 3 controller and Odyssey case for their excellent build and features. Reviewers often find the controllers to be well-designed, comfortable, and offering good precision, making them a recommended choice for gamers. Some consumers also experienced fast delivery, with products arriving sooner than expected and well-packaged. However, a significant number of people reported issues with order fulfillment and delivery, including long delays, lack of updates, and products not being shipped or received. Many customers also experienced poor customer service, with emails going unanswered and no follow-up on inquiries about orders or defective items. There are also concerns about product quality, with some receiving items that appeared used, were scratched, or developed defects shortly after purchase.

What people talk about most

Product

Clients share ambiguous opinions on product quality and experience, with some reviewers expressing... See more

Order

Users describe negative interactions with order, with many reporting significant delays in receiving their... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reporting efficient and fast shipping,... See more

Response time

People report negative experiences with response time, with many reviewers expressing frustration over a lack... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising products like... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’m giving you 3 and I could honestly go down to 2 stars. The reason is because I haven’t received my controller. Now I think that’s because I ordered mine late so I’m on the lower priority end of the... See more

Company replied

Rated 3 out of 5 stars

Shipped my product through Amazon fulfillment. Not a problem on its own but the product price on Amazon's website (sold by NYXI) was cheaper than buying it from NYXI's site itself (and would have be... See more

Rated 3 out of 5 stars

I ordered my controller on November 24, and received my package 22 days later. I asked for a refund for the express delivery I had ordered, since it was no longer express at all. I'm waiting to see if... See more

Company replied

Rated 3 out of 5 stars

I ordered hyperion controller Order 21074043248235837256982088 in februari and it is still not shipped? Will it ever?


Company details

  1. Video Game Store

Written by the company

NYXI began with a simple vision where innovative technology can be combined with inspirational design to help people access affordable, durable, and ultra-fashionable game controllers and gaming accessories.


Contact info

3.1

Average

TrustScore 3 out of 5

363 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(363)

72 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to purchase

Easy to purchase, and now you fixed the ships to Mexico, that’s great. My last purchase I needed sent to a familiar at USA and then pay another ship to Mexico, now is directly, so much easy to me.

14 July 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

It was super easy to order the product. The website left a reasonable impression. It wasn't at all complicated to order the desired product and enter the payment method. The product was described very well and it was really fun to read through the information because it looked very modern, which didn't make it boring

14 July 2024
Unprompted review
Rated 1 out of 5 stars

Misleading website - paypal

Upon checkout it says you can do monthly instalmentes with paypal. I downloaded and installed paypal only for this and it’s a LIE, the app charged me the full amount. The website is not transparent and misleading only to make you complete purchases, very dissapointed.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Great Controllers

I've bought their Nyxi Wizard controller prior, and was thoroughly impressed when it came to feel, ergonomics, and how similar it was to an actual gamecube controller. I just bought the Nyxi Warrior, which I was hyped to hear about, but got it much later than when it first came out. I hope to be able to use it on my wii with gamecube ports, but if not, it'll still make a great addition to my controller collection.

19 June 2024
Unprompted review
Rated 1 out of 5 stars

Terrible Experience, They never answer

Terrible, I purchased a controller and when I received the L trigger button doesn't work properly, I follow the lines and texted using the provided email, in their website they promise to answer in 24 hours, that never happened, I did more than a week ago and nobody answered, I sent another email today because I want to refund I want my money back.

27 May 2024
Unprompted review
Rated 5 out of 5 stars

Awesome controllers

Awesome controllers. Like them better because they are more for manly hands, the normal switch joycons are a little small. These ones are more comfortable and look cooler, I have the clear see though ones. And just ordered another black pro controller, pretty excited. 😍

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Worth the wait

The shipping timelines are understandably long but they are worth the wait. These are very high quality 3rd party controllers. The NYXI warrior is also the definitive version of the Gamecube controller in my opinion.

15 May 2024
Unprompted review

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