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See what reviewers are saying

Rated 5 out of 5 stars

Nytelock Digital helped my to redesign my business card and they did so in a highly professional and very efficient and speedy manner. I can highly recommend Nytelock Digital

Rated 5 out of 5 stars

Chad is very professional and kind. Working here let me learn how to be strategic in helping out small businesses grow. The efforts and services are genuine since results-based is the bread and butter... See more

Company replied

Rated 3 out of 5 stars

The Nytelock Team is very professional and definitely has good intention when it comes to collaboration and spends time to understand their customers' needs. We worked with them for a year however, we... See more

Rated 5 out of 5 stars

Had engaged them for logo designs and name card designs. Very professional and well trained. Listen to my concerns and open to opinions. Results were superb as layout and colour scheme are working w... See more

Company replied

Company details

  1. Online Marketing Agency

Written by the company

Nytelock Digital is a globally accredited social media marketing and SEO agency that delivers world-class creativity and marketing at scale, mainly to small businesses and entrepreneurs. We’re built by Entrepreneurs for Entrepreneurs - the social & digital marketing collective based in Singapore that thrives on elevating small to mid-tier brands through a digital cross-channel approach. Social media management & strategy, paid advertising, content creation, Google Ads, copywriting, SEO, corporate branding, or even software development - we can handle it all. We’re passionate about delivering tangible results by increasing your ROAS and decreasing your CPC. We take care of what you don’t have time for, so you can get back to doing what you love - running your business.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars

Professional, good team but not right for us.

The Nytelock Team is very professional and definitely has good intention when it comes to collaboration and spends time to understand their customers' needs. We worked with them for a year however, we weren't able to work together to generate the right content to meet our objectives. We had foundational business practices and a refreshed brand manual, however, we didn't have mature programs and they relied on our industry expertise to create more interesting content of which our people had challenges as they are operational. Towards the last part our contract, there was a change in account management which we felt reduced the quality of content provided to us as well as execution. Unfortunately, we decided that we had different styles of working and discontinued the account.

2 January 2024
Unprompted review
Rated 5 out of 5 stars

NyteLock Digital Singapore review

I engaged NyteLock Digital for marketing designing services, and I am impressed with their handling of the task on hand. They are very professional and went above & beyond to ensure the work delivered meets my expectations.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Logo

Approached Nytelock for scaling a brand logo & it was impressive. They provided a few samples to choose from and work closely to achieve your desired result. Definitely professional & reliable. Recommended to everyone! 💯

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Nytelock Digital Review

What a pleasure working with Nytelock Digital for my company's digital marketing needs. Chad and the whole Nytelock team showed an impressive level of expertise and professionalism in their respective field. Thank you, guys!

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended!!

Nytelock has been a game-changer for my business! Thanks to their exceptional SEO services, my website's visibility skyrocketed, bringing in a steady stream of new customers. The team's dedication and expertise truly set them apart

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Service - 5 Stars!

I recently utilized Nytelock Digital and am thrilled to share my exceptional experience. Their team's professionalism and transparent communication made the entire process seamless. They exceeded my expectations in both service quality and attention to detail. I highly recommend Nytelock Digital to anyone seeking top-notch service.
A solid 5-star performance!

2 December 2023
Unprompted review
Nytelock Digital logo

Reply from Nytelock Digital

Thank you for the glowing review! We're thrilled you had an exceptional experience with Nytelock Digital. Our team is dedicated to professionalism, transparent communication, and exceeding expectations. We appreciate your 5-star recommendation!

Rated 5 out of 5 stars

Nytelock has been my go to agency for…

Nytelock has been my go to agency for years now and after having tried other agencies in the past who just let me down and feeling like I was being robbed, it was truly a breath of fresh air. Chad and the whole team are extremely helpful, super responsive, and most of all actually deliver results!!!

3 December 2023
Unprompted review
Nytelock Digital logo

Reply from Nytelock Digital

We're thrilled to be your go-to agency! At Nytelock, we take pride in being a breath of fresh air compared to past experiences. Our team, led by Chad, is committed to being helpful, responsive, and ensuring we consistently deliver the results you deserve. Thank you for your trust and loyalty over the years!

Rated 1 out of 5 stars

Toxic Backlinks SEO which are harmful to your business. NOT RECOMMENDED

I am dropping my rating to 1 star.

Nytelock outsource the job to foreign and the account manager that were tagged onto our project were the founder itself. Unable to name the founder since my review was reported and requested to remove his personal name. His name can only appear on positive review it seem.

We entrusted them with our project for 2 years, and upgraded to Enterprise plan for a full year.

After having our SEO ranking stagnant/worse for the whole 2023, we ran an audit on their work.

It was my negligence as I had never wanted to audit their work nor check on them and it actually back-fired.

We found high toxic backlinks linked to our site accumulated over the year, to make the matter worse, the team are not aware about it until my team audited our website's backlinks. We basically had to do the work for Nytelock and clean up the mess they made.

1. High Toxic backlinks
2. No account manger (Founder doesn't check on them) He simply forward whatever his team sent him.
3. Non-locals (yeah surprisingly)
4. No dedicated SEO team.
5. 1/4 reports since I requested for monthly report to ease their reporting, Founder cut off 3 weeks of report and send me 1 week of report. I'm confuse too. Lazy to compile?
6. No ownership on backlinks created, Founder is clueless about it.
7. Doesn't use SEMrush? Curious when website mentioned SEMrush audit.
8. Do check if the "Quality Backlinks" even get indexed, they have no idea as well.
9. Missing Guest Post, not stated in contract due to we signed with them during Dec 2022 and they updated Enterprise package with 2 guest post starting from June 2023 onwards. So we are not entitled in a way, hence it is missing. Yeah, why sign annual plan? You short change yourself in the end.

Detailed feedbacks will be provided with screenshot after we salvage our SEO conditions. Recorded conversation with Founder as well.

Extremely disappointed with Nytelock and Founder.

16 November 2023
Unprompted review
Nytelock Digital logo

Reply from Nytelock Digital

Dear Mr. Toh,

We appreciate your candid feedback and understand your concerns. We would like to address a few points to provide clarity:

Scope of Work: Our team has diligently followed the agreed-upon scope of work for the past two years, delivering the services outlined in our initial proposal and subsequent communications. We do not undertake work outside of this scope, which may not align with your expectations. SEO is complex, and as an agency, our scope is limited to your chosen package.

Client Approval: Throughout the two-year period, we received consistent approval and positive feedback from you regarding our work. Any issues that may have arisen were not brought to our attention until recently.

Proof of Delivery: All performance and work reports were uploaded to our shared Google Drive, which all our clients have private access to. This was shared and made clear during the start of our engagement.

Delivery Team: Although HQ'ed in Singapore, we operate as a fully-remote and globally distributed agency. Our team comprises skilled professionals hailing from diverse geographical locations, including Singapore, Canada, the United States, the Philippines, India, and various European countries. While your implementation team is based in Singapore, we would like to emphasize that, as a globally positioned agency, we do not impose limitations on accessing talent solely from a specific country. The composition of our team reflects our commitment to assembling a diverse pool of experts with varied skill sets and perspectives to enhance the quality of our services.

While we empathize with your current concerns, we want to reiterate our commitment to delivering the agreed-upon services. If there are specific areas where you feel we fell short, we would appreciate additional details to address them comprehensively. We are always looking to improve our services!

Please feel free to reach out if you have further questions or require additional clarification.

Best Regards,

The Nytelock Team

Rated 5 out of 5 stars

Excellent service

Very responsive service, excellent skill in photo editing, good quality.

21 September 2023
Unprompted review
Nytelock Digital logo

Reply from Nytelock Digital

Wow, thank you so much for the stellar 5-star review! 🌟 We're thrilled to hear that you've had a positive experience with our photo editing services.

Our team is all about being responsive and delivering top-notch quality, so it's fantastic to know we hit the mark for you. If there's ever anything specific you loved about the service or if you have suggestions for how we can make things even better, feel free to drop us a message.

Your support means the world to us, and we look forward to serving you with the same excellence in the future. 🚀

Rated 5 out of 5 stars

NYTELOCK team have been very patient…

NYTELOCK team have been very patient and careful to help me to solve the problems and give me lots of suggestions.

12 August 2023
Unprompted review
Nytelock Digital logo

Reply from Nytelock Digital

Thanks a bunch for your kind words! 🌟 We're delighted to hear that our team's patience and careful assistance hit the mark for you. Solving problems and offering suggestions is what we're here for!

If there's ever more you'd like to chat about or any new challenges on the horizon, you know where to find us. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience.

Looking forward to more great collaborations ahead!

Rated 5 out of 5 stars

Excellent results

Had engaged them for logo designs and name card designs. Very professional and well trained. Listen to my concerns and open to opinions. Results were superb as layout and colour scheme are working well - they reflect our brand in a positive light.

Will definitely engage them again, very happy with the service and results.

25 July 2023
Unprompted review
Nytelock Digital logo

Reply from Nytelock Digital

Thank you so much for your fantastic review! 🎉 We're thrilled to hear that our logo and name card designs hit the mark for you.

Being professional, well-trained, and receptive to your concerns and opinions is what we strive for. It's fantastic to know our collaboration reflected positively on your brand. We're excited about the possibility of working with you again!

If there's ever more design magic we can whip up for you, just say the word. Your satisfaction is our priority, and we appreciate your trust in our services.

Looking forward to the next project together!

Rated 5 out of 5 stars

Chad provide SEO solution for my company

I worked closely with Chad in working out the SEO package, and he was professional. He responded quickly to all of my questions and provided clear instructions for the project. He was able to provide me with good recommendations on keywords and titles for my blog posts. I would definitely recommend working with him again!

12 May 2023
Unprompted review
Nytelock Digital logo

Reply from Nytelock Digital

Thank you for the wonderful feedback! 🌟 Working with you on the SEO package was a pleasure, and I'm thrilled to hear you found our collaboration professional and effective.

Quick responses and clear instructions are key, and I'm glad to know we hit the mark. It's awesome that the keyword and title recommendations were helpful for your blog posts!

Whenever you're ready for another round of SEO magic, count us in. Looking forward to more successful collaborations in the future!

Rated 5 out of 5 stars

The team at Nytelock are true professionals

The team at Nytelock are true professionals who take pride in their work. They developed a full and detailed creative strategy, and executed it to high standards. I'd highly recommend that you work with them for your digital marketing needs.

1 April 2023
Unprompted review
Nytelock Digital logo

Reply from Nytelock Digital

It's great to hear that our team's dedication to crafting a detailed creative strategy resonated with you and was executed to high standards.

Your recommendation means a lot to us! If there's ever more we can do for your digital marketing needs or if you have any exciting projects on the horizon, count on us to bring our A-game.

Rated 5 out of 5 stars

It was a great experience...

It was a great experience to work with Nytelock Digital.Always so helpful and professional.Would love to work again. Thanks

19 March 2023
Unprompted review
Nytelock Digital logo

Reply from Nytelock Digital

Big thanks for the shoutout! 🚀 Your positive vibes made our day.

Thrilled to know you had a great experience with Nytelock Digital. We're all about that helpful and professional groove!

Whenever you're ready for round two, count us in. We're all ears for the next exciting project.

Rated 5 out of 5 stars

One of the things that sets Nytelock…

One of the things that sets Nytelock apart from other digital marketing agencies is their commitment to staying up-to-date with the latest marketing trends and technologies. This ensures that their clients are always at the forefront of the digital marketing landscape, and that they are able to take advantage of new opportunities as they arise.

6 March 2023
Unprompted review
Nytelock Digital logo

Reply from Nytelock Digital

Your shoutout made our day! 🌟 We're stoked that you appreciate our commitment to riding the wave of the latest marketing trends and technologies.

At Nytelock, staying ahead is our jam. It's awesome to know our dedication keeps our clients at the forefront of the digital marketing game.

Excited for more opportunities and future wins together! 🚀

Rated 5 out of 5 stars

Incredible Service!

I have to say that I am incredibly impressed with Nytelock's services. From the moment I contacted them, they were attentive, professional, and truly dedicated to helping me achieve my social media goals. One of the things that impressed me most about Nytelock was their ability to create content that perfectly captured the essence of my business. They were able to craft posts and graphics that were not only visually stunning but also engaging and thought-provoking, which helped to drive traffic and engagement to my social media pages. Highly recommend!

3 April 2023
Unprompted review
Nytelock Digital logo

Reply from Nytelock Digital

Thank you for taking the time to share your experience with Nytelock. We are truly honored by your kind words.

Your recognition of our attentiveness, professionalism, and dedication to helping you achieve your social media goals is immensely appreciated. Crafting content that encapsulates the essence of your business and drives meaningful engagement is a responsibility we take seriously, and we're delighted to have met your expectations.

We value your recommendation highly and are committed to maintaining the standard of service that has garnered your praise.

Looking forward to continued success in our collaboration.

Rated 5 out of 5 stars

It an amazing experience working with…

It an amazing experience working with Nytelock Digital.

14 April 2022
Unprompted review
Nytelock Digital logo

Reply from Nytelock Digital

We appreciate your kind words about your experience working with Nytelock Digital.

We're thrilled to learn that you found it amazing. Our team is dedicated to delivering exceptional service, and your positive feedback fuels our commitment to excellence.

Thank you for choosing Nytelock Digital. We look forward to the opportunity of continuing to provide you with outstanding experiences.

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