NX Rewards has really helped us save quite a lot on shopping and everyday spending. The cashback offers are useful and easy to use. A bit disappointed that the gift card discounts, especially One4a... See more
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Not happy on removing 20% One4all gift card programme from platform

Reply from Nxrewards
Discontinued gift card which was the best perk of membership. Also have recently lost ebay and argos from their list of retailers

Reply from Nxrewards
it's a trap of the head. They will offer you a discount on your next ride, for example, £8, you sign the agreement and they will take £20 from you per month, while I do NOT use the ride 2 times a year. Before you know it in 6 months I will take £120 from you just like that...if you complain they will cancel your account without refund...it's literally a scam trap for National Express profiteers

Reply from Nxrewards
Wonderful experience with the cashback. The only flaw i found was the fact that their partners and gift cards on offer keep changing.

Reply from Nxrewards
Beats most other cashback sites on rates significantly, especially on certain retailers like groceries and travel

Reply from Nxrewards
Intrusively asking for a review after every payment, had two letters about the last one!
Transactions display in the Last Visited Retailers section, but they almost stopped appearing automatically in Outstanding Purchases. It's getting worse and worse, unfortunately.

Reply from Nxrewards
Removing the 20% One4All cards makes this cashback service very lacklustre now. I'll be leaving it soon as that was the main reason for my subscription.

Reply from Nxrewards
I would like to give 5 but recently you guys reduced all gift card offers and remove some of the stores which is really hard

Reply from Nxrewards
Please get Argos Gift cashbacks & gift cards for Argos and One4all at 20% off back. Nxrewards was extremely useful because of those offerings

Reply from Nxrewards
How quick i got a response and any problems I had resolved very quickly.

Reply from Nxrewards
It's a shame that you discontinued the Gift card and Trip.com. We unfortunately are planning to leave you because of this reason.

Reply from Nxrewards
It is still the best cash back ever, albeit the tremendous disappointment of discontinuing 20% discount of One4all recently. The on going cash back of 10% for online purchase and 2% for offline is still the most generous in the market.

Reply from Nxrewards
The offer keeps fluctuating, I was attracted by the offer of 20% discount for gift cards and also 10% cashback from Trip.com and Expedia . But once I join and paying the monthly fee, all these offers disappeared. I don’t see any value or benefit by paying the membership fee.

Reply from Nxrewards
It was a great experience because you could claim a monthly bonus, but unfortunately there were no subsequent gift card offers, making it less competitive.

Reply from Nxrewards
The experience is not really good . After I joined this rewards program, they removed Argos and also decreased One4all gift card discount, where as other platforms are continue to provide. I may not continue this membership in long term . I am looking for alternate options.

Reply from Nxrewards
Changed the offers and claimed it was - 'We’re updating our membership program to better focus on the benefits that deliver the most value to our members. As part of this evolution, Gift Cards will be discontinued effective July 16, 2026'. So, REMOVING one of the best benefits and claiming it focuses on delivering most value. Makes the actual scheme very unattractive now.

Reply from Nxrewards
Used to be a great website with 20% off Argos / One4All gifts cards and 10% cashback from Argos, Curry’s, and EBay which are now no longer available. I will get the standard response from NX on this review stating retailers are subject to change etc. but the website is now pretty much useless by only offering cashback at smaller retailers. For a sake of a few percentage cashback and to avoid the need to buy something to avoid the £18/month fee, just use TopCashback, Quidco, Rakuten etc. Just bring back the cashback at Argos, Curry’s, and EBay and the red reviews will start going green again.

Reply from Nxrewards
I purchased and paid national express bus services for 3 times in the past for my whole family in the past few weeks. Uploaded tickets with booking number, but they rejected for my rewards and ask me to forward email from national express to them. After that, they ask me to provide my bank info for refund. After entered my bank info., they rejected for the rewards cash back again. I think nxrewards is a scam and you never got any rewards even confirmed multiple orders and updated your bank records…

Reply from Nxrewards
This service used to be amazing but the they got rid of the big cashback sites like Argos, currys and ebay! As well as the One4all gift cards so I think I’ll be leaving for now.

Reply from Nxrewards
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