Ordered silver Wave pendant and item received nothing like the picture. Emailed and reply offered "choose another item or 10% refund. After that, we can no longer guarantee support — so please let us... See more
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Welcome to Nuvoula, where style meets comfort! We offer a wide range of clothing, accessories, and home decor elements to elevate your everyday living. With a focus on quality and affordability, we strive to bring you the latest trends and timeless classics. Shop with confidence and discover your perfect look with us. Join our community of satisfied customers today!
Contact info
Prusu street, LV1057, Riga, Latvia
- info@nuvoula.com
- nuvoula.com
Hasn’t replied to negative reviews
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item ordered took weeks to get tracking…
item ordered took weeks to get tracking number which said it was sent to america?? emails are just same repeat pre written emails.. it’s been a month no more contact and no delivery.. Scam
The product is Awesome
The product is Awesome, you'll get compliments and queries galore!!!
Their Customer Support team and procedures are...Excellent!!!
This Company satisfiedmy needs.
This Company did all they could to satisfy my needs, including liaising with me to correct my mistake on my order and determine when the goods were on the way. The goods, by the way, are excellent and will certainly get plenty of use over here
Recommend
The order does take a little longer to get to you but at least it does come and it’s quality. I’m very hesitant to order things I see on social media because most are scams. But I just loved this hat and had to give it a shot and I am pleasantly surprised. I would recommend this company.
I love the hat
I love the hat. I appreciated the communication when my order was delayed but would have appreciated other updates like "your order is on the way". I had just about decided I'd been scammed when my order arrived.
Love the hat
There was a delay in shipping, but I absolutely love the hat.
no scam from my point of view
sunglasses i ordered arrived a little delayed its true , worth waiting for ,perhaps better communication would be better than at present ,people also need to be more patient ,its not a scam as received what i ordered !!
Not trustworthy
Based on the trustpilot reviews and the fact that Nuvoula say 30 day money back guarantee, I ordered a set of pants, jersey and gilet.
It is too big for me and to date I cannot get Nuvoula to issue a refund.
They first offered choose another item, then keep my order and get a 20% refund.
Why would I want to keep something that I cannot use!!!
UPDATE:
After numerous emails still offering more discounts which I kept refusing, I eventually got the return address for the order. I returned it tracked with Royal Mail. Eventually, 1 month after requesting to return the items I received a full refund.
I still do not recommend buying this company.
Noluva Breathlink
2 units were ordered, one as a gift. I received order confirmation with an order number and then a tracking number. like with other reviews 2 weeks have passed and no delivery, the tracking number hasn’t changed from “Yodel have your parcel" status on 26/9. ı did send several emails, only 3 of which got replies telling me to wait another few days and goods are in transit, the last 4 days ago being the exact same as the very first! Still no delivery nor updates or reply from Noluva.
I consider this a scam and they do not reply my refund requests at all
Rogue Wave Cap
Got the Rogue Wave Cap, and I love the design. The delivery was slightly delayed but I'm happy with my purchase.
I Ordered 2 products in an order as a…
I Ordered 2 products in an order as a present for my don, I got order confirmation order number and then a tracking number. But then, more than 1 month passed no delivery, the tracking number hasn’t moved from “ in transit “ status . ı did send several emails, only one of my mails got a reply telling me to wait another few days and goods are in transit , another 20 days passed, still no delivery. Now still no updates or reply from Noluva.
At this point I consider this company a scam and I am afraid my money gone , they do not reply my refund requests at all
Ordered a product
Ordered a product, paid for expedited delivery, the tracking number hasn’t moved from “ data received “. Sent several emails, one eventually got a reply telling me to wait another few days. Those days are past now, still no updates or reply from Noluva.
At this point I consider this company a scam and I advise people looking for business somewhere else
Horrible quality and wrong size
Horrible quality and wrong size!
I had to pay $30 to return it to Latvia. Please please don’t buy from there!!!!!! They are the WORST!!!
Scam
Scam. they sent a different product and didn't want to refund or send the correct one afterwards.
Seemingly a scam
Seemingly a scam. I got a tracking email over 3 weeks ago, but for the past 2 weeks whenever I try to track my package it makes me pass a CAPTCHA check that is broken and says I failed every time. Starting to doubt they even sent the package. Stay away.
Ordered the wrong size and they…
Ordered the wrong size and they refunded instantly
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