Numerisfootwear Reviews 2,490

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,276 reviews, reviewers had a great experience with this company. Many customers are very satisfied with their purchases, often highlighting the high quality of the products and the stylish designs. The shoes are frequently described as comfortable, well-made, and visually appealing, with some reviewers noting the durability of the materials. People also appreciate the fast delivery service and the overall smooth process of ordering, with many expressing their intent to buy again. The customer service is often praised for being helpful, professional, and responsive, especially when assisting with exchanges or issues. However, some customers experienced significant issues with customer service, reporting slow responses, unhelpful automated replies, and unresolved problems with missing parcels or incorrect orders. There were also complaints about product quality, including shoes arriving with signs of prior use, chemical smells, or logos fading quickly. A few people also mentioned that the shoe sizing can be inconsistent, leading to shoes being too big or too tight, and some did not receive their orders within the expected timeframe.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the shoes for their stylish design, high... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the high quality of the... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction with quick... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising the super fast shipping, swift... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the helpfulness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shoe real size is too big. I've gotten a 9 Uk size shoe and its absolutly massive compared to other shoes with the same size

Company replied

Rated 5 out of 5 stars

“I recently bought a pair of shoes from this company and I’m very satisfied. The shoes are comfortable, stylish, and made from high-quality materials. They fit perfectly and are great for everyday use... See more

Company replied

Rated 5 out of 5 stars

I live in Germany and it was the first time I ordered from uk and it was just so easy with the Numeris Team and we don’t need to talk about the shoes just fire 🔥

Company replied

Rated 5 out of 5 stars

I was unsure about purchasing some trainers for my son as I was unfamiliar with the brand. I then had some issues however customer services were fantastic with their response and solved my issue quick... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 2 out of 5 stars

Miss place delivery

I’ve bought a pair os shoes and someone told me that there was a miss place and my shoes never got to DHL, after that someone told me that there was something wrong with my order and that I needed to choose another pair and they would send me as fast as possible, it’s been 2 days, I have already choose the shoes and then they told me that someone would send me the tracking details and to this day I haven’t received nothing and I can’t tell if they have send me the shoes or not.
Still trying to get an answer to my multiple emails and nothing yet.
Hope this will get sorted.

27 April 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

We’re sorry to hear about the frustration caused during your order process.

Our customer service team has already apologised for the delay and explained the issue with the stock at the time, which required a replacement selection before dispatch could be completed. Once this was resolved, your order was shipped.

We can confirm the order has since been delivered.

We appreciate your patience and apologise again for any inconvenience caused

Team Numeris

Rated 5 out of 5 stars

So far my experience with the customer…

So far my experience with the customer service has been very great. Specifically when I exchanged an item I bought because the size was big for me. I must say the process and communication was smooth and a quality one. Keep it up

28 April 2026
Unprompted review
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Reply from Numerisfootwear

So glad it was a smooth experience — especially with support 🖤

Team Numeris

Rated 5 out of 5 stars

fast delivery

i ordered the shoes on Sunday, and they arrived to me in about 4 days from netherlands to italy. The shoes are beautiful and the materials are good, they take more time to get broken. I really love this brand, its the second time that i buy from there, and it wont be the last.

23 April 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

Thanks for choosing us 🖤

Team Numeris

Rated 5 out of 5 stars

Be different, be unique, be Numeris

I just love my Numeris sneakers. Top quality materials and production, powerful look and you won't see them on every other guy on the street. Keep it up!

29 April 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

Glad they didn’t disappoint! 🖤

Team Numeris

Rated 5 out of 5 stars

I had a great experience with this… Great experience and excellent service

I had a great experience with this company. The quality of the product exceeded my expectations, and everything arrived exactly as described. The ordering process was smooth and straightforward, and the delivery was fast and reliable. I especially appreciated the attention to detail and the excellent customer service. Overall, I’m very satisfied and would definitely recommend this company to others.

29 April 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

Thank you for your wonderful feedback! We’re delighted to hear you had a great experience and that you were happy with both the product quality and our service. We really appreciate your recommendation! 👏

Team numeris

Rated 1 out of 5 stars

Refusal to refund import fees which was not disclosed at purchase

This was my third order with you guys, but apparently, someone messed up. My package was withheld because of import fees, which I paid for, but you guys refused to refund me. You should have added a disclaimer on your website if the new rule was that customers had to pay for the import fees.

17 April 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

We’re sorry to hear you were disappointed with your recent experience, especially as a returning customer.

As outlined at checkout, import taxes and duties are not included in the order total and are the responsibility of the customer. These charges are determined by your local customs authority and are paid directly to them, not to us. As such, we don’t receive these funds and are therefore unable to refund them.

We appreciate this can be frustrating, and we’re sorry for any inconvenience caused. Thank you for your understanding and for your continued custom.

Team Numeris

Rated 4 out of 5 stars

It was helpfull

It was helpfull

28 April 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

Thank you for your feedback! We’re glad to hear it was helpful.

Team Numeris

Rated 5 out of 5 stars

I love this brand so much and the most…

I love this brand so much and the most great thing is that they are always imagination for future shoes ❤️❤️

24 January 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

Thank you so much for your amazing support and kind words! We’re really happy to hear you love the brand

Team Numeris

Rated 5 out of 5 stars

Favourite shoe brand at the moment

Favourite shoe brand at the moment. Quick delivery. Best quality

23 April 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

Thank you so much for your support! We’re really glad to hear you’re happy with the quality and quick delivery. It means a lot to be your favourite shoe brand right now!

Team Numeris

Rated 4 out of 5 stars

the shoes are perfect but lace it its hard

the shoes are perfect but lace it its literally imposible.

28 April 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

Thank you for your feedback — we’re really glad to hear you’re happy with the shoes.

We’re sorry to hear you’ve had difficulty with the lacing. They can feel a little tight at first due to the structured fit, but they should become easier to lace with a bit of adjustment. We’d recommend loosening the laces slightly and re-lacing from the bottom up to help with comfort and ease 🖤

Team Numeris

Rated 1 out of 5 stars

I contacted customer support…

I contacted customer support immediately after placing my order to correct a simple mistake in the shipping address.

Instead of actually reviewing my case, I received what seems like a generic copy paste response stating that no changes are possible and suggesting a return even though my order had not been shipped yet and I had not received any tracking information.

After clarifying the situation, I have not received any further response.

Very disappointing experience. I expected at least a proper review of the request or a clear answer instead of automated replies and no follow up

27 April 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

We’re sorry to hear you were disappointed with your experience.

Unfortunately, we’re unable to make any changes or cancellations once an order has been placed, as everything moves quickly through our system. This was explained to you at the time of contact.

We appreciate your understanding and apologise for any frustration caused.

Team Numeris

Rated 5 out of 5 stars

Very comfortable

Very comfortable, colour co-ord is perfect. Really really happy with my purchase

25 April 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

We’re so happy to hear you’re enjoying the comfort and colour.

Team Numeris

Rated 4 out of 5 stars

The order arrived within the expected…

The order arrived within the expected timeframe, which was four days, so they were very fast. The only thing that disappointed me a bit was that the shoes turned out to be much larger than expected. However, as soon as I contacted customer support, they responded quickly and were able to meet my needs by arranging a return or exchange in a very short time. This allowed me to get the same shoes in a smaller size, so there were no issues in the end. I am very satisfied.

27 April 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

Thank you for your great feedback! We’re glad to hear your order arrived quickly and that our team was able to resolve the sizing issue promptly for you. We really appreciate your understanding and are happy you’re satisfied in the end!

Team Numeris

Rated 5 out of 5 stars

We like it

We like it! Because its very comfortable

25 April 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

We’re really glad you find them so comfortable 😊

Team Numeris

Rated 5 out of 5 stars

Good stuff

Good stuff, friendly

25 April 2026
Unprompted review
Numerisfootwear logo

Reply from Numerisfootwear

Thank you so much! We really appreciate your kind words 😊

Team Numeris

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