No plates, no response Ordered single rear plate and money taken. Uploaded required documentation straight away. Since then nothing has happened, documentation not marked as checked and no response t... See more
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Letters on number plate started peeling off within the first week. Asked for photos of the defective plate and since providing them, no contact and won’t respond to emails and calls. I noticed the p... See more
Ordered single front plate and money taken. Uploaded required doucmentation straight away. Since then nothing has happened, documentation not marked as checked and no response to emails / online form.... See more
NOT RECOMENDED. Sent out wrong letter on number plate , even though they had seen my log book then tried to accuse my of trying to do something illegal Customer service does not exist , No phone n... See more
Company details
Information provided by various external sources
Europes leading number plate manufactures since 2003
Contact info
United Kingdom
- numberplatesdirect.com
1.3
Bad
264 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So bad.
Another week after my last review - Still no plates delivered.
This is now 30 days after first purchasing my private reg from Number Plates Direct.
I have asked for a refund and I have not received that. I have left around 8 messages for them to contact me and still nothing. Absolute thieves.
Do not use this company. I will leave bad reviews over every social media / review platform until someone has the decency to contact me or refund my £56.
Terrible terrible customer service. I will be contacting trading standards.
22 April 2020
Unprompted review
Great service
I received delivery of my new number plates the morning after ordering (early am.) Thank you, I really did not expect to receive them the next working day so was both shocked and delighted.
The ability to email documents was a major factor in choosing NumberPlatesDirect and the speed of turn around from order to delivery has more than justified that choice.
Many thanks
21 April 2020
Unprompted review
Ordered 2 separate number plates so…
Ordered 2 separate number plates so easy ordering over the phone. Plates arrived quickly and are perfect. Thanks for such a pleasant and easy transaction
20 April 2020
Unprompted review
Brilliant service and good customer…
Brilliant service and good customer service - would recommend to everyone!
20 April 2020
Unprompted review
Top rate service all round.
20 April 2020
Unprompted review
Avoid!...next day delivery took 17…
Avoid!...next day delivery took 17 days!, when they did arrive they were incorrect, after the one condescending email I did receive when I chased them up I really cannot be bothered to expend any more energy on this waste of time company.
18 April 2020
Took my Card Payment first and then said they cant do it with no refunds accepted.... just lost £25.00
These guys took my money first then said it wasn't a legal plate and just kept my money as they offer no refunds...
They have no telephone number or UK address either so just lost £25 for not checking their reviews, proper nightmare..
17 April 2020
Highly Recommend
Very easy to use, cheap good quality plates with fast delivery. Would definitely use you again 👍
8 April 2020
Unprompted review
Easy to use website
Easy to use website, fast delivery and quality product supplied .
8 April 2020
Unprompted review
Number plates for 4x4
V good service number plates fitted look good and fitted correctly as I required both a square and rectangular one.
5 April 2020
Unprompted review
Great service
5 April 2020
Unprompted review
Awful company to deal with
Awful company to deal with. No customer service. Have a good look down and read the negative feedback, expect problems. Still waiting to receive my replacement plates in the post - months later, after receiving poor quality finished plates. Stay well away.
4 April 2020
Good product & service and good backup. Trustpilot looks like a problem as I bought a year ago!!
Number plates were great and on-line chat managed to sort out that I needed 2 plates with different sizes (Different trailers) so got sensible solution so not double postage and both supplied together. Why Trustpilot asks for a review nearly a year later defeats me!!
3 April 2020
Unprompted review
Easy process and really quick delivery
Easy process and really quick delivery. Highly recommended
3 April 2020
Unprompted review
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