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Nova of London Reviews 

157
•
TrustScore 3.5 out of 5

3.6

Clothing Wholesaler
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Rated 1 out of 5 stars

Entirely agree with review from Maori McCuish, this site is a complete scam, probably based in far east, product is not as advertised, buyer definitely beware.Thank you. Update: I'm referring to :... See more

Company replied

Rated 5 out of 5 stars

I can’t find any fault with this company. I use them weekly to stock my boutique. Items are always of exceptional quality, they have a wonderful & extensive range of clothing, with some really uniqu... See more

Rated 5 out of 5 stars

We are Retailers and online seller. We keep visiting their Manchester Store on regular basis. They sell lovely print, our customers love their quality. The Manchester staff is very professional, alway... See more

Rated 5 out of 5 stars

The team at Nova Manchester are fabulous..always welcoming, always offer a coffee, always helpful and carry everything to the car for me. I order from WhatsApp and apart from DPD being a terrible cour... See more

Company details

  1. Clothing Wholesaler

Written by the company

Established in 1981, Nova of London is proud to be the UK’s premier wholesaler of ladies’ fashion in the trendy areas of East London and Manchester. We design and supply a huge range of beautifully made wholesale women's dresses, skirts, tops, jumpsuits, jeans, coats and much more.

Contact info

3.6

Average

TrustScore 3.5 out of 5

157 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(157)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Shocking do not order from this…

Shocking do not order from this company. Order an over coat shockingly poor material. Wouldn't refund my money unless I sent the coat back to their warehouse in China and paid the transportation costs. They will refund 50% and you keep the garment. This shows how poor the quality of the coat is. Have garment can't use. Seems unscrupulous practice seem to expect you to want refund.

3 February 2024
Unprompted review
Nova of London logo

Reply from Nova of London

We believe this to be a review in error as we have no record of this purchase ever being made with us. Please contact us at sales@novaoflondon.com to discuss this further

Rated 5 out of 5 stars

Fantastic service

Fantastic super fast next day delivery 🚚. Fantastic quality products as always.
Excellent all round service thank you guys.
Jules B

30 December 2023
Nova of London logo

Reply from Nova of London

You're welcome! Happy to be of service.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, very helpful and all staff are so polite and always there to help.

27 December 2023
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Reply from Nova of London

Thank you! So pleased to hear

Rated 5 out of 5 stars

I can’t find any fault with this…

I can’t find any fault with this company. I use them weekly to stock my boutique. Items are always of exceptional quality, they have a wonderful & extensive range of clothing, with some really unique pieces, which my customers love. Prices are very reasonable, in comparison to many other wholesalers.
My orders always arrive intact, never any need for returns & delivery is extremely prompt, always next day!
Highly recommend

24 November 2023
Rated 1 out of 5 stars

The most uncorrect company I've ever met.

The most uncorrect company I've ever met.
They sent wrong clothes and they didn't want to change the clothes or get refound, only if I had sent it back at my own expense. It was their fault and they didn't accept their responsibility.
I don't recommend this company to anyone.

10 September 2023
Unprompted review
Nova of London logo

Reply from Nova of London

We are sorry you are not happy with your purchase. Please contact us at sales@novaoflondon.com so we can help resolve this.

Rated 5 out of 5 stars

Satified Customer

I orders last few times on line ..
semra sends me watts apps
& always looks after me extremely well
Great products Great service
Many thanks

25 September 2023

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