At the begginings of last winter i bought the NOTRE black hoddie "Obstacle", the truth is that when i recieved it i felt happy becouse the tissue looked like it was froom good material and the designs... See more
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Order placed October 15, 2023 , the goods have never arrived (as of Today , March 16, 2024) nor any communications have been sent. I tried contacting them via e-Mail/WhatsApp , got completely igno... See more
Worst experience ever. A month of waiting, and no answer from *customer care*. They have 2 emails on which you can contact them, but then you are getting generic answer ”Hi, thanks for contacting u... See more
At first I was kind of skeptical and doubted a bit because of some of the negative reviews it had but I took a chance. Everything was great and the product I got (a tshirt) is so cool and high qual... See more
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too much time
Don’t order from them
Don’t order from them. It’s been 2 months since I put in my order and still have not received it. Been contacting support multiple times and haven’t got an answer. Will never order again
Products okay, customer service awefull
I waited something around 6 weeks for my order, what is okay in my opinion if you get notified, that your order is not forgotten. The customer revive is Italien only and all automated emails you get are fully Italian, what feels like a joke when shipping internationally. Also I wrote the support because I was worried my order got lost, but I got no answer until I threatened to take back my payment, since I have no notification and no further info as well as no product.
Would I only rate the customer service it would be a 1 star.
But the products I received in the end are quite nice. The hoodies are a bit thin and don’t have this nice fluffy material everyone likes so much these days, but the t shirts are good.
I wouldn’t shop there a second time, but if I would have to I would take a t Shirt and no more hoodies.
An awesome first time shopping experience
First time shopping with you guys. I got 2 t-shirts cautiously regarding the quality of the items I would get, but the package I received today exceeded my expectations by a huge margin! The quality of the t-shirts is really superb and the printing quality is one of the best I have had ever on a t-shirt-! The small wait to get my order was totaly worth it and I will definately be shopping from you guys again. Grazie mille!
DONT ORDER HERE
I made an order on the 25th of MAY. It is now JULY and I still don’t have a track and trace. I’ve contacted them 3/4 times on WhatsApp and they aren’t responding. I’ve also send them a message on Instagram and they aren’t responding there either.
Very good quality
Very good quality, I love the hoodies. Although I was expecting a bit higher basis weight and for them not to be so oversized. But overall the hoodies are great ❤️
Too long to process the order
Very happy with my hoodie and t shirt
Very happy with my hoodie and t shirt, I’m from the Netherlands and the shipping took way longer than expected, around 3-4 weeks which was really unfortunate because I couldn’t take them with me on vacation.
It took 3 months to arrive and it was…
It took 3 months to arrive and it was only sent because I wrote a mail. I’ve contacted the costumer service a lot of times and only got an answer on my first text. You could do better
Delivery took many weeks longer than…
Delivery took many weeks longer than announced.
Only automatic standard responses from the customer service.
Not all items were delivered, money not being sent back.
very bad company, never again
Actually good delivery times
Actually good delivery times, and very good quality. I think delivery times depends on the brand you order from. I ordered from Notre and 4 days passed and I had my parcel
They shouldn't publicise so much if…
They shouldn't publicise so much if they can't keep up with the orders. I ordered the first week of june, on july i didn't have any information about my order. Very bad customer service, until i threatened them with taking legal actions they didn't even answer. After that i had my package in 2 days. The product is not like in the photos and i dont like the fitting. Not ordering again
Overall 10/10
Overall 10/10, it was a 5-7DD and the hoodie its topppp quality, i would recommend :) (from spain)
awful customer service
took them 4 months to ship my order and still then they did not ship out all my items. I've ordered a pair of sweatpants on 2 occassions from them and have not received these sweatpants both times, instead one time receiving a refund and now receiving a coupon code for the amount that they owed me for the sweatpant. Their customer service is also awful. I asked about any updates on my package over 10 times and they either respond with a useless answer like "We handcraft our garments so it takes a while" and "We're having issues with our cotton" or whatever. They have multiple times just not responded to me at all too. I would not order from this brand again. I was already doubting to place a second order and gave it another shot but I will not be placing an order here again.
All the items are made with really low…
All the items are made with really low quality products
waiting no reply, dont buy
I am waiting for more than a month. They don't reply, answer. Don't buy here anything!!
Do not order here
Do not order here, product does not look like the picture. When you ask for a refund because of this reason they reffer to their conditions where it says: may differ from image. After that they will ignore you.
At first I was waiting about two months…
At first I was waiting about two months to get my package, no one of the support team answer me on whatsapp and the hoodie which I bought is awful, I swear it is not in any procent a cotton, only poliester
Frauds
Have not received the order for my 13 year old son since APRIL 25!!!!
No response to my many many emails, zero information, just automated responses and in Italian only!
They do send many email advertisements!!
Total FRAUDS, a scam, never spend your money here!
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