NotaryCam Reviews 15,023

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 10,636 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and professional demeanor, making the overall experience pleasant and easy. People frequently highlight the efficiency of the service, noting quick response times and a smooth user experience. Many appreciate the convenience and the clear guidance provided throughout the process, contributing to a stress-free interaction. However, some customers also noted occasional issues with long wait times or technical difficulties, such as problems with camera functionality or login links. A few other people also felt that the system could be challenging to use without adequate software or computer skills, and some mentioned a lack of active help when encountering roadblocks.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the notaries for being... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe the process as easy,... See more

Service

People report positive experiences with service. Customers highlight the efficiency and ease of the process,... See more

Response time

Clients share positive opinions on response times, with many reviewers highlighting quick and efficient... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chantel was very helpful and patient with my husband and I with understanding the steps. She helped guide my husband through any technical issues which made the experience pleasant and easy for us. Gr... See more

Rated 5 out of 5 stars

My experience with NotaryCam was effortless, which is appreciated when you have a million things to do. My Notary was very professional, polite, and very well dressed, I might add. Thank you, NotaryCa... See more

Rated 5 out of 5 stars

My experiece with NotaryCam was flawless. The notary controlled the audio, video, and the document scrolling on my screen. My particular notary excelled at speaking in a measured voice while navigat... See more

Rated 5 out of 5 stars

My spouse and I are both horrible luddites and were having all sorts of problems with our technology. The poor notary was unbelievably patient with us, guided us through every step several times!... See more


Company details

  1. Notary Public
  2. Legal Services

About NotaryCam

Written by the company


NotaryCam, a Stewart-owned company, is the leader in online notarization and mortgage eClosing solutions, having notarized documents worldwide for more than a million customers in all 50 states and more than 146 countries. The company’s eClose360® platform delivers the “perfect” online mortgage closing in every jurisdiction and supports all eClosing scenarios with a flexible workflow for document recording and unparalleled identity verification, security and customer convenience. In addition to real estate transactions, NotaryCam provides RON services to many Fortune 500 companies as well as small and midsize businesses. The company also proudly maintains an industry-leading 99.8 percent customer satisfaction rating and the highest Net Promoter Score (NPS) amongst the best global tech brands.

Visit https://www.notarycam.com for additional information or to get a document notarized today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and easy

I thought the process was easy. At first, I had a problem using my laptop camera getting a good scan of my ID. When I switched to using my Phone camera it worked very well

21 May 2026
Rated 4 out of 5 stars

It was fine

It was awesome. The only thing that went wrong was that we both verified our id with our drivers license as requested before our meeting but you still sent us an email that we had not done so

20 May 2026
Rated 4 out of 5 stars

My mom has Alzheimer's Disease

My mom has Alzheimer's Disease. This process requires that she answer questions without assistance. Fortunately, she was lucid enough today to be able to do that. But there are days when she wouldn't be able to do that. The process does not seem to take into account limited capacities.

21 May 2026
Rated 5 out of 5 stars

Knowledgeable and Patient

Joy is knowledgeable and patient even with some technical issues I was having. Process was smooth and I was able to schedule an appointment around work.

21 May 2026
Rated 2 out of 5 stars

Audio issues, too many emails

Audio issues. Should be able to mute yourself to deal with feedback.

Reminder emails need to have the meeting link. By the time you have the meeting you have like 4 or 5 reminders but not all of them have the link, so its a pain to find the meeting link before the meeting. I have 8 emails from notary cam since scheduling.

21 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look