While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making interactions pleasant and efficient. The service provided is frequently highlighted as excellent, with many people appreciating the speed and clarity of the process. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that complex tasks are made simple and stress-free. The efficiency and professionalism of the services are often mentioned, with many consumers commending the clear guidance and prompt communication received throughout. People also appreciate the transparency and how well every step of the process is explained.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and speed.... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the swift... See more

User experience

Consumers find the user experience to be positive. Reviewers consistently praise the clarity, precision, and... See more

Based on these reviews

Rated 5 out of 5 stars

It was an absolute pleasure and very easy to get our POAs (we are an old couple) for other countries, get notarised through Matthew Boyd and his team, at their Victoria Office. They are very professi... See more

Company replied

Rated 5 out of 5 stars

Highly recommend NOTARY.CO.UK for international graduates. I needed my MBA diploma apostilled from Hong Kong. The service was professional and fast. A big plus for overseas clients is that the service... See more

Company replied

Rated 5 out of 5 stars

My experience with Notary.co.uk is excellent and worth sharing. From the first time I reach Tracy, she always gives me prompt, useful and informative reply. It makes the whole process smooth, sim... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Notary.co.uk. The entire process was smooth, clear, and efficient — they explained every step and made what could have been a stressful task feel simple. A special t... See more

Company replied


Company details

  1. Notary Public

Written by the company

The UK's leading Notary Public and Legalisation service. Fast, simple, cost effective. We know what we're doing. We've been helping individuals and companies in the UK and internationally for 40 years. Our friendly team is led by experienced notaries, who will go that extra mile to help. Get in touch, we will review your request, offer a fair quote and explain clearly what needs to be done. If you choose us, we will focus on your matter and deliver as promised. We constantly look to improve, and embrace technology where we can. We have streamlined processes and think creatively to solve problems. We offer last minute and flexible appointments, and if you can't make it to us, we can visit you. We handle legalisation of documents for any country in the world. We offer fast same day apostille services and can process apostilles within hours. If you need embassy legalisation we will handle everything for you. We have contacts at many embassies, and keep up-to-date with regularly changing requirements. Our main office is based in Victoria, central London. We also have an office location at Canary Wharf, and our notaries can travel to you anywhere in Greater London and surrounding areas. If you are based outside of the UK, we can also assist in many cases. Additional services include commissioner for oaths, legal drafting and translations. Get in touch today to find out more.


Contact info


5.0

Excellent

TrustScore 5 out of 5

418 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Faster than estimated

I needed an e-apostille and a diploma recognition for an academic recruitment process. I found their reference online and they swiftly sent a quote and time estimate for all the steps. In the end it actually took just half the estimated time or so, very kind and a quite prompt service.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Thank you Tracy Lau and co. for the efficient and professional handling of my documents. The process was managed with clarity, precision, and timeliness, which made the experience straightforward and reassuring.
Your attention to detail and prompt communication were particularly valued. Thank you also to Marielle for your kindness and help. Excellent service all throughout.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional. Kind. Affordable. FAST.

Professional and Kind. FAST & Efficient!

I worked with Marielle Campued and notary public, Tracy Lau, who is listed as an official notary on the UK Govt. Website.

Price was affordable for expedited notarization, apostille, & shipping for one document.

Honestly, I was pleasantly surprised by the swift replies. Tracy made sure I was doing everything correctly to avoid issues later, which was SO appreciated. I originally was going to do an electronic apostille but switched to a physical apostilled to be mailed out. Having followed their time guidelines, the doc was notarized by the next day & apostilled in 2 working days! I received confirmations along the way and the shipping receipt. My document arrived to its destination in 3 days! They are AWESOME!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Flawless experience

I recently had the pleasure of using the services of Castelo Notaries in London, and I cannot recommend them highly enough. From start to finish, the entire experience was seamless, professional, and impressively efficient.
A special mention must go to Ann Lorraine, who was an absolute star throughout the process. Her efficiency was outstanding — she handled everything promptly, clearly explained each step, and ensured all documentation was prepared and processed without any delays through e-mails. What could have been a stressful or time-sensitive matter turned into a smooth and straightforward experience thanks to her expertise and proactive approach.

Communication was excellent and the level of professionalism demonstrated by the whole team was above and beyond. Ann’s attention to detail and dedication to delivering first-class service truly set the standard.

If you’re looking for reliable, efficient, and highly professional notarial services in London, Castelo Notaries is the place to go. I wouldn’t hesitate to use their services again or recommend them to anyone in need of exceptional notarial support.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Notary.co.uk were brilliant

Notary.co.uk were brilliant. They sorted notarising and apostille certificates for use in the US. Emails were friendly and clear. I had documents witnessed and signed quickly. Apostille certificates were obtained in 3 working days and couriered. Excellent and straightforward.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

As a result of my research, I found this Notary. I would like to share how efficient it was working with such a professional team from my initial contact until I received my documents. Thanks

2 February 2026
Unprompted review
NOTARY.CO.UK logo

Reply from NOTARY.CO.UK

Thanks so much for trusting us, and then taking the time to leave such nice feedback Nilgun. We really appreciate it.

Rated 5 out of 5 stars

Would definitely recommend this company

We had to get our wedding certificate apostilled for the sale of our property, this was carried out with effectively and at a reasonable price.

1 February 2026
Unprompted review
NOTARY.CO.UK logo

Reply from NOTARY.CO.UK

Thank you so much for using our services, and leaving such positive feedback. We are very grateful!

Rated 5 out of 5 stars

Extremely professional service…

Extremely professional service excellently presented documents. Will use them again in the future.

26 January 2026
Unprompted review
NOTARY.CO.UK logo

Reply from NOTARY.CO.UK

Thanks so much Brent. We really appreciate your kind support.

Rated 5 out of 5 stars

Staff was very helpful

Staff was very helpful. Treated me with respect. Matthew was patient and thorough. High standard of work indeed.

19 January 2026
Unprompted review
NOTARY.CO.UK logo

Reply from NOTARY.CO.UK

Ricardo, thanks ever so much for the great feedback! We really appreciate it.

Rated 5 out of 5 stars

It was an absolute pleasure and very…

It was an absolute pleasure and very easy to get our POAs (we are an old couple) for other countries, get notarised through Matthew Boyd and his team, at their Victoria Office. They are very professional, helpful and very pleasant to interact with.
We will highly recommend their services to be used. Thank you, Matthew and team !! Mrs R Kothare

21 January 2026
Unprompted review
NOTARY.CO.UK logo

Reply from NOTARY.CO.UK

Thank you so much for the kind review. We really appreciate your support, and lovely feedback.

Rated 5 out of 5 stars

Fantastic experience

I dealt with Notary Public for an urgent legal matter, primarily Matthew. They were very professional, efficient, and timely. Great experience, 10/10.

21 January 2026
Unprompted review
NOTARY.CO.UK logo

Reply from NOTARY.CO.UK

Miguel, thanks so much for the great feedback. If you need a notary public again in future, don't hesitate to reach out.

Rated 5 out of 5 stars

The process was carried out smoothly…

The process was carried out smoothly and quickly in a very friendly manner by Matthew Boyd.

13 January 2026
Unprompted review
NOTARY.CO.UK logo

Reply from NOTARY.CO.UK

Thanks so much for the five star feedback. If you need our notary services again, you are always welcome!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look