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Notable Reviews 679

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TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 376 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the ease of use and efficiency of the service, often describing the process as simple, quick, and streamlined. Many people appreciate the helpful and knowledgeable staff, noting their patience and ability to provide clear explanations. The customer service is frequently praised for being responsive, courteous, and effective in resolving inquiries. Reviewers also found the payment process to be straightforward, with funds often becoming available promptly, which was a significant benefit for many. However, some customers mentioned occasional discrepancies between communicated and actual charges, and a few experienced delays in fund availability or found the documentation requirements challenging.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting the ease, speed, and efficiency... See more

Service

People report positive experiences with service. Customers praise the ease and speed of obtaining loans, with... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Customer service

Consumers find customer service to be a positive experience. Many reviewers highlight the excellent... See more

Payment

Customers had positive experiences with payment. Many reviewers appreciated the flexibility and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My realtor told me about this program that could help me invest in my home and get the maximum sale price without dipping into my savings and instead leverage my home equity for this investment. Worki... See more

Rated 5 out of 5 stars

Very kind and patient reoresentative. I was completing the paperwork to obtain a real estate loan through Compass and Notable. The paperwork stalled and I was stuck. The rep was calm, knowledgeab... See more

Rated 5 out of 5 stars

Quick responses, timely. Easy to contact. Every person was knowledgeable or chased the answer for me. Responses were in a kind, friendly, and understandable manner. Very patient with a rookie like... See more

Rated 5 out of 5 stars

This financing program was an absolute life saver for me. My father had passed away somewhat unexpected. I lived in another state and was the only surviving family member. I did not have the flexib... See more

Company details

Written by the company

Notable’s unique loan products are designed specifically to enhance the home improvement process.

Notable’s unique closed-end line of credit products combine the flexibility of a credit card with the predictability of a personal loan.

Written by the company

Flexibility
Notable’s line of credit approach to personal lending frees a borrower to target a budget instead of requiring they know their exact needs ahead of time.
Transparency
Notable loans are straightforward, borrowers will always know what they’ll owe and when.
Modern Experience
Notable originates and services its loans for a seamless customer experience. Our world-class UX is mobile-first and backed by extensive automation.

Contact info

4.8

Excellent

TrustScore 5 out of 5

679 reviews

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Replied to 22% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Notable. They provided me with a loan to make necessary repairs on my home. I really appreciated the flexibility and the fact that I only pay interest on the amount I will use.

2 May 2026
Rated 1 out of 5 stars

Wouldn't use Notable ever again

I would never do business with Better again. They are virtual, provide terrible support, and don't even get me started on the front in underwriting process.

7 May 2026
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Reply from Notable

Hi Tyler,

Thank you for taking the time to share your feedback. We're sorry to hear your experience was frustrating, and we take reviews like this seriously.

I’d like to help address a few points to help provide some clarity:
Notable partnered with Better Mortgage to offer the Better Home Loan, which helped homeowners finance a variety of home-related needs. That said, Notable and Better Mortgage are two separate companies. We understand that this can sometimes cause confusion, and we're sorry if that added to your frustration.

On being a virtual company: Notable is a Financial Technology company, and our application process and loan management are handled primarily online. This is intentional, as we designed the experience to make the process faster, more convenient, and accessible from anywhere. That said, there are real people behind every step of the loan journey. Our team is available by phone, email, and SMS throughout the process, and we're committed to providing responsive and supportive service at every step along the way.

On your specific experience: We do recall your case, and we want you to know that your previous feedback led to a meaningful change. When we learned you preferred receiving your monthly statements by paper mail rather than online, our team worked to build a new process specifically to accommodate that request. Listening to customer feedback and adapting where we can is extremely important to us.

We're sorry your overall experience didn't reflect the standard we strive for, and we appreciate you taking the time to share your feedback. Reviews like yours help us continue improving both our processes and the experience we provide our borrowers.

All the best,
Grace
Notable Success Team Manager

Rated 5 out of 5 stars

Going with Notable was simple and…

Going with Notable was simple and stress-free, and paying it back through escrow is such a game changer. They were super quick with the approval, very responsive, and when I had a small issue, they called right away and helped fix it. The whole process was just easy, easy, easy. So grateful we used them!

1 May 2026

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