Nosauce Reviews 

454
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Considering 294 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant delays in receiving their orders, with some waiting weeks or even months for items to arrive, often without prior notification of extended shipping times. Reviewers frequently expressed frustration with the company's lack of communication, noting that emails and messages were often ignored or met with generic, unhelpful responses. This poor communication extended to issues like asking for reviews on unreceived items and difficulty getting updates on order status. Some people were dissatisfied with product quality, citing issues like black marks on items or receiving incorrect sizes. However, some customers also noted positive experiences, praising the good quality of the clothes, comfortable fit, and stylish designs. A few other people also felt that delivery was quick and efficient, with items arriving within a few days and good communication regarding shipping updates.

What people talk about most

Order

Customers had negative experiences with order fulfillment, with many reporting significant delays, some... See more

Product

Customers consistently note ambiguous experiences with product quality and delivery, with some praising the... See more

Response time

Reviewers highlight negative aspects of response time, with many customers reporting a lack of communication... See more

Delivery service

Consumers find delivery service to be ambiguous, with some reporting quick delivery within three days or even... See more

Customer communications

Clients share negative opinions on contact, with many reviewers expressing significant frustration over the... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Bought a navy tracksuit about a week and half ago still hasn’t come and ignored my message asking if they’ve forgotten about me . Customer service is iffy , but no doubt that the tracksuit will be goo... See more

Rated 2 out of 5 stars

Ordered on the 29th of November and order has yet to been shipped. Recieved an email two weeks ago saying they are having problems shipping products but have not received any updates since

Rated 2 out of 5 stars

Ok, so the Jeans were delivered but to the wrong address. I updated 'Shop' with my new address but for some reason they chose to use my old one. I asked Nosauce to change the delivery details, whi... See more

Rated 2 out of 5 stars

I ordered on 6 December - had an email to say that they are behind with deliveries and since heard nothing despite emailing and messaging. Very disappointing.


Company details

  1. Clothing Store

Written by the company

Essential basic clothing, keep it simple.


Contact info

2.1

Poor

TrustScore 2 out of 5

454 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.1

All reviews

(454)

285 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam!!

Ordered 2 items for Christmas and still no update on my orders other than a generic email stating there is a delay in shipping! I’ve emailed several times and have had no response.
Absolute scam!!

1 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY!!!

The hoodie came with a used condom in the right pocket with a note on the left pocket that says “I want your Willy” which is disgusting and horrific and took 3 months to come I will not be purchasing from here again.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

emailed them so I can return my hoodie for a bigger size and they haven't got back to me since. It's been two weeks since I've emailed them.

9 December 2025
Unprompted review
Rated 2 out of 5 stars

No comms, very poor service.

Ok, so the Jeans were delivered but to the wrong address. I updated 'Shop' with my new address but for some reason they chose to use my old one. I asked Nosauce to change the delivery details, which they did but DPD didn't get the memo. I had to collect from my old address, luckily the guy in my old place was great and helped out.

So, the reason for the two starts is that I tried to make contact with Nosauce to inform them that DPD had been given the wrong address. Till the time of writing this no one has replied or even seen my messages, as far as I can tell.

I understand that new businesses can have great difficulty in managing success as this brand is clearly very popular with the youth, but, in all honesty, whoever is on the Ops end of this should work as hard as they can to make it as great as they can.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Order submitted on 24th of Nov

Order submitted on 24th of Nov. Have emailed several times, one response on 5.12.25 to say shipping would be 2-3 weeks- nil since. This was supposed to be a birthday gift for the end of November and now a christmas gift, still nothing.
No response to emails. No tell number to call. Lots of negative reviews which i only seen after ordering.
£140 for a tracksuit which i don’t have. Disgraceful.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

The only communication received from this company was the order confirmation. Despite numerous emails to them trying to get a tracking number of confirmation of despatch, I have received not one response.
Will NEVER use this company again!

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam website. Ordered product which never arrived and they never answer messages. Do not use.

14 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY DO NOT BUY ANYTHING!

I have placed two orders total £250 and not received anything. I have tried contacting them several times including Instagram and no response. This is a scam company. DO NOT BUY ANYTHING FROM THEM

28 November 2025
Unprompted review
Rated 2 out of 5 stars

I ordered on 6 December

I ordered on 6 December - had an email
to say that they are behind with deliveries and since heard nothing despite emailing and messaging. Very disappointing.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

i ordered my teenage son a tracksuit on…

i ordered my teenage son a tracksuit on 25 th November, still waiting for it its been 3/4 weeks now and i have sent emails on all different platforms and no response, really not impressed to be honest, and if it doesn’t arrive before christmas, i will not be buying from here again

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor

I am still waiting for my order. Having emailed twice I have still not had a response. Such poor customer service

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Is it a scam….!!!

Ordered goods on 8th December, expecting delivery no longer than 7 days. Sent email on day 8, received reply yesterday saying goods would take 1-2 weeks more….

If the goods don’t arrive before Monday I will be cancelling the order and expect my refund immediately.!!

I won’t be holding my breath, as they aren’t the best at communicating..!!

I’d avoid them if you can.
Still not convinced it’s not a scam..!! We shall see 😳

17 December 2025
Unprompted review

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