North Fashion Store Reviews 

1,271
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 761 reviews, most reviewers were somewhat happy with their experience overall. Many consumers find the website easy to navigate and enjoy the attractive look of the apparel displayed online. People who ordered express enthusiasm about the designs and the styling of the items they have received. However, some customers mentioned encountering issues with the items' quality, noting that some fabrics felt thin or that the color received did not match the picture. A small group of purchasers found the sizing to be highly inconsistent across different pieces or noted that the garments were not true to the size requested. Furthermore, concerns about the return and refund process were strongly voiced, with some individuals citing high or difficult shipping costs for returns.

What people talk about most

Product

Customers had ambiguous experiences with product quality and sizing. While many reviewers praised the lovely... See more

Order

Reviewers mention ambiguous feedback about order processes, noting that the website is easy to navigate and... See more

Quality

Consumers find quality to be ambiguous, with highly mixed reactions regarding the clothing. While some... See more

Return policy

Customers consistently note negative experiences with the return policy, describing the process as... See more

Website

Reviewers highlight ambiguous aspects of the website, experiencing both smooth navigation and serious issues.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered on the 24th July but it has not been delivered yet. I have had no further communication about time of delivery even though I sent an email asking for when I would receive my order. I cannot... See more

Rated 4 out of 5 stars

The clothes are very attractive on the website. Sizing a bit confusing - am still not sure if I ordered correctly and a bit concerned about the return procedure after reading other comments. The cloth... See more

Rated 4 out of 5 stars

I’ve seen these outfits before online and thought they looked very cool and smart but still casual. I saw the blue outfit on a passing lady recently and it confirmed I had to had one myself. I’ve orde... See more

Rated 4 out of 5 stars

I have yet to receive my order but have had constant e.mails about my experience which is very frustrating I have already completed several surveys. If the products are as good as they look i will... See more


Answered by reviewers

Created with AI, based on reviewer opinions







Company details

  1. Women's Clothing Store

Written by the company

NORTH offers unique pieces for the aspirational and revolutionary set.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 month

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3.4

All reviews

(1,271)

769 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered a top/trouser set for my wife

Ordered a top/trouser set for my wife. took a while to arrive - product was OK but not suitable. Trying to return it is where the scam starts - it has to go to Italy and with a carriage and duty cost of £31.00 to try and recover a cost of £40.00+ just not worth the administrative grief.
Do not use this company and protect your mental health.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company.

Delivery took 13 days instead of the promised 5-8, and the products were a complete disappointment. The quality is poor, the sizing is absurdly inaccurate, and the print colours are nowhere near what’s shown on the website.

This brand presents itself as a premium, all-natural boutique, when in reality, it feels like a cheap drop-shipping operation - misleading delivery times, shadiness surrounding where they’re actually based, and laughably inflated prices for such low-quality goods.

To top it all off, customers are expected to pay for expensive overseas returns. Save your money and shop elsewhere.

UPDATE: Pleased to say my bank granted me a full chargeback of £72! If you’ve had a similar experience with this company, I strongly encourage you to request a chargeback from your card provider. I believe it helped that I stayed factual and described everything in detail. I hope this helps others get their money back too!

1 July 2026
Unprompted review
Rated 2 out of 5 stars

Update from a previous review written…

Update from a previous review written on day 20 post order: Item delivered on day 24 post order.The 'linen' blose is remarkable for no manufacturing label- tag and no country of origin but it did have a tag for size, washing instruction and fabric content. I question that garment is 100% linen based on fabric thinness, feel, and barely any wrinkling after wash. The workmanship is okay. I definitely overpaid and glad I used PayPal to protect PHI. I continue to think North Fashion engages in deceptive-scam practices on several levels (starting with info on the website). Buyer Beware!

30 June 2026
Unprompted review
Rated 1 out of 5 stars

The sizing is all over the place

The sizing is all over the place, top fit was ok, the pants were way to small, I could send them back at my expense and get a voucher for an exchange. Or a discount for a new order if I don't return the order. I can't wear what I ordered. bigger size still wouldn't work.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

The quality of the dress is terrible

The quality of the dress is terrible, and the refund policy doesn't contribute to a good customer experience. The customer shouldn't have to pay for shipping. No company refunds a percentage of the product price; they refund 100%. The customer service, tracking, quality, and refund policies are awful. I don't recommend buying from this website or company. Their policies are completely dishonest.They show up nice dresses under Canadian brand name and why the refund goes back to Asia under customer responsibility

26 June 2026
Unprompted review
Rated 1 out of 5 stars

The quality of the dress is terrible

The quality of the dress is terrible, and the refund policy doesn't contribute to a good customer experience. The customer shouldn't have to pay for shipping. No company refunds a percentage of the product price; they refund 100%. The customer service, tracking, quality, and refund policies are awful. I don't recommend buying from this website or company. Their policies are completely dishonest.

26 June 2026
Unprompted review
Rated 2 out of 5 stars

Beware of sizing guide

I ordered a 2-piece outfit and a blouse. I wear a size 10 and I carefully reviewed the sizing guide for the U.S. where I live. This indicated I needed a large which seemed odd since I could also wear a small top. I thought about this quite a bit and know that manufacturer's sizing can be different than others. So I ordered the large. Boy, the blouse was absolutely huge on me. The end of the cuffs almost came to my fingertips. The top for the 2-piece was also too big. I bought this in the U.S. and to return it I have to send it back to Italy!! Communication between customer service was good but not all information was provided to mail back to Italy. BEWARE OF SIZING!!!

3 June 2026
Unprompted review

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