North Fashion Store Reviews 

1,272
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 761 reviews, most reviewers were somewhat happy with their experience overall. Many consumers find the website easy to navigate and enjoy the attractive look of the apparel displayed online. People who ordered express enthusiasm about the designs and the styling of the items they have received. However, some customers mentioned encountering issues with the items' quality, noting that some fabrics felt thin or that the color received did not match the picture. A small group of purchasers found the sizing to be highly inconsistent across different pieces or noted that the garments were not true to the size requested. Furthermore, concerns about the return and refund process were strongly voiced, with some individuals citing high or difficult shipping costs for returns.

What people talk about most

Product

Customers had ambiguous experiences with product quality and sizing. While many reviewers praised the lovely... See more

Order

Reviewers mention ambiguous feedback about order processes, noting that the website is easy to navigate and... See more

Quality

Consumers find quality to be ambiguous, with highly mixed reactions regarding the clothing. While some... See more

Return policy

Customers consistently note negative experiences with the return policy, describing the process as... See more

Website

Reviewers highlight ambiguous aspects of the website, experiencing both smooth navigation and serious issues.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered on the 24th July but it has not been delivered yet. I have had no further communication about time of delivery even though I sent an email asking for when I would receive my order. I cannot... See more

Rated 4 out of 5 stars

The clothes are very attractive on the website. Sizing a bit confusing - am still not sure if I ordered correctly and a bit concerned about the return procedure after reading other comments. The cloth... See more

Rated 4 out of 5 stars

I’ve seen these outfits before online and thought they looked very cool and smart but still casual. I saw the blue outfit on a passing lady recently and it confirmed I had to had one myself. I’ve orde... See more

Rated 4 out of 5 stars

I have yet to receive my order but have had constant e.mails about my experience which is very frustrating I have already completed several surveys. If the products are as good as they look i will... See more


Answered by reviewers

Created with AI, based on reviewer opinions







Company details

  1. Women's Clothing Store

Written by the company

NORTH offers unique pieces for the aspirational and revolutionary set.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.4

All reviews

(1,272)

769 reviews in the last 12 months

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Rated 1 out of 5 stars

Some items were not true to their size…

Some items were not true to their size so I returned 2 pairs. I was given a return label going to Italy. I returned in good faith, I paid $40 for the shipping almost half of the returned items, that was in March 2026 and up to now I have not gotten my refund. The response I got is that it arrived in the destination but they’re still tracking it down. Might have been in customs. So I’m filing a complain with the BBB. I emailed them and asked for their US location and I did not get any reply’s to where they’re located.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

BUYERS BEWARE

Received my first order without any issues. The fabric and quality were good. However, the second order - shorts and top outfit - proved problematic from the start. The order was delayed a lot. Finally, when I received it, I was shocked. The fabric was so thin, it looked like rags. I then found out, to my dismay, about their return policy. It would cost more to return the item to Italy, than what I paid for it. I declined the return! I will give the item to charity, as I would be too embarrassed to wear it.
WARNING:
Buyers please be beware of this company. They hook you in with the first order, then give you poor quality and disappointment thereafter.

7 July 2026
Unprompted review
Rated 4 out of 5 stars

A great selection

A great selection, spoilt for choice. I am a size 8, so hopefully the XS and S I’ve selected will be perfect. However, I’m wondering why my parcel has not been posted as yet. Thank you

4 July 2026
Unprompted review
Rated 4 out of 5 stars

I loved the range

I loved the range, and designs. They looked fresh and new ( not a rehash of the past years fashions)
Looking forward to catalogues of new seasons clothes, and looking forward to my order.
Many thanks,

Colleen Mc Grath

5 July 2026
Unprompted review
Rated 1 out of 5 stars

Very, very bad return policy!

If you might need to return a North Fashion item, DO NOT order from them. I ordered two 2-piece sets and they didn't fit. The address I was given to return them was in Puglia, Italy, and my UPS guy quoted me $350 to send them! I should have paid better attention to the reviews. Please don't make the same mistake!

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Horrible quality of fabric

Horrible quality of fabric, labels say linen, butvis not even good cotton.
Size medium is more like xs, style different as well. Tunic top nearly touch waist. Color is also wrong, coral red is more like pink. Worst is return policy. This garbage came from China, so good luck with return.
Return cost exceeds value of product. Stay away!!!!! From this company.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Clothing

I was so happy that I somehow stumbled across your web page I wanted so many items purched one outfit 2 days ago and had to go back and ordered another so excited that I actually am so looking foreward to more shopping & I must say the Reviews Means Everthing Honest Feedback Helps to see Pictures in real time & as I will do the same thankyou for a Fashion for Even For My Age that is Important . Thank You .

3 July 2026
Unprompted review

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