North Fashion Store Reviews 

1,267
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 761 reviews, most reviewers were somewhat happy with their experience overall. Many consumers find the website easy to navigate and enjoy the attractive look of the apparel displayed online. People who ordered express enthusiasm about the designs and the styling of the items they have received. However, some customers mentioned encountering issues with the items' quality, noting that some fabrics felt thin or that the color received did not match the picture. A small group of purchasers found the sizing to be highly inconsistent across different pieces or noted that the garments were not true to the size requested. Furthermore, concerns about the return and refund process were strongly voiced, with some individuals citing high or difficult shipping costs for returns.

What people talk about most

Product

Customers had ambiguous experiences with product quality and sizing. While many reviewers praised the lovely... See more

Order

Reviewers mention ambiguous feedback about order processes, noting that the website is easy to navigate and... See more

Quality

Consumers find quality to be ambiguous, with highly mixed reactions regarding the clothing. While some... See more

Return policy

Customers consistently note negative experiences with the return policy, describing the process as... See more

Website

Reviewers highlight ambiguous aspects of the website, experiencing both smooth navigation and serious issues.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered on the 24th July but it has not been delivered yet. I have had no further communication about time of delivery even though I sent an email asking for when I would receive my order. I cannot... See more

Rated 4 out of 5 stars

The clothes are very attractive on the website. Sizing a bit confusing - am still not sure if I ordered correctly and a bit concerned about the return procedure after reading other comments. The cloth... See more

Rated 4 out of 5 stars

I’ve seen these outfits before online and thought they looked very cool and smart but still casual. I saw the blue outfit on a passing lady recently and it confirmed I had to had one myself. I’ve orde... See more

Rated 4 out of 5 stars

I have yet to receive my order but have had constant e.mails about my experience which is very frustrating I have already completed several surveys. If the products are as good as they look i will... See more


Answered by reviewers

Created with AI, based on reviewer opinions







Company details

  1. Women's Clothing Store

Written by the company

NORTH offers unique pieces for the aspirational and revolutionary set.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(1,267)

765 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam company. Do not buy anything.

Delivered late, did not fit, looked like hospital scrubs, poorly made with a hole in pocket.
I followed returned policy.
Garment would cosy £32.10 to return to ITALY, when it was sent from England. Garment only cost £41.
This is a SCAM. Do but from this company.

3 August 2026
Unprompted review
Rated 1 out of 5 stars

Bad quality

Bad quality. Advertised as not creasing but arrived creased. Odd shape. Cannot imagine it would fir anybody. Bad returns policy. Cost of return over £30.
Do not buy from them

1 August 2026
Unprompted review
Rated 1 out of 5 stars

Hopeless return system

Hopeless return system. Totally failed to make contact on any email address provided. All emails bounced back. Asked for photos which were not possible to attach. Wasted nearly £40 and hours of time and endless agro! Be warned!
.

31 July 2026
Unprompted review
Rated 4 out of 5 stars

I was very impressed by the responses I…

I was very impressed by the responses I received from Olivia your representative She was very helpful and responded very quickly to my queries.
Also I am pleased with the garments I ordered and your packaging of the goods.
Regards
Heather

31 July 2026
Unprompted review
Rated 3 out of 5 stars

Lack of communication on time of delivery

I ordered on the 24th July but it has not been delivered yet. I have had no further communication about time of delivery even though I sent an email asking for when I would receive my order. I cannot comment on quality of garments but would like more communication.

24 July 2026
Unprompted review
Rated 1 out of 5 stars

Avoid - return costs expensive

Avoid ! £40 purchase - would cost £30 to return (£15 international tracked to Italy plus £25 customs import duty) this is unclear at point of purchase . Their customer service was swift & polite however trying to return was a faff (send picture of product with original packing etc ) then prohibitive return costs. Not a good experience.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Terrific Customer Service

I have not received my order yet however, the process of ordering is seamless and there’s a lot of communication with the vendor. I look forward to seeing my clothes very much.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a navy trouser and top with…

I ordered a navy trouser and top with short sleeves and belt with a view to wearing it to travel abroad by plane. It is perfect for travelling and very comfortable as well as stylish. I am so pleased I bought another set in pale blue!

22 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look