Northern Garms Reviews 

624
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Garms are super comfy, and although one item was mistakenly the wrong size, the gents at northern garms had responded to my inquiry email within the hour. Less then 24hrs later, proper size item w... See more

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Rated 1 out of 5 stars

i paid for block hoody that look amazing after washing on its own on right temp i dried it hanging in airing room then putting the top on the name of the company peeeling off be carful bying from th... See more

Company replied

Rated 3 out of 5 stars

Pretty average I'd say. I've been trying out all sorts of different brands lately - Legend London, Bee Inspired, Blakely, Northern Garms, Tailored Athlete, Adidas, Nike etc & I've bought cargos... See more

Company replied

Rated 5 out of 5 stars

I made a mistake on my address when placing my order and I sent an email quickly asking could anything be done. I got a fast response and got my address corrected. My partner also loves his new fleecy... See more

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3.9

Great

TrustScore 4 out of 5

624 reviews

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3.9

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(624)

31 reviews in the last 12 months

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Rated 3 out of 5 stars

Pretty Average

Pretty average I'd say. I've been trying out all sorts of different brands lately - Legend London, Bee Inspired, Blakely, Northern Garms, Tailored Athlete, Adidas, Nike etc & I've bought cargos from most of them.

Regarding my cargos from Northern Garms (Jacob Cargo Trouser), while they look ok, the quality isn't comparable to the others. The zips JUST DON'T WORK. They're too stiff & yet flimsy. Mine has literally ripped in half (I'd share the photo proof if I could).

On the same order, I bought a hoodie which was originally £50 - It was on offer for half price & I think the half price should've been the RRP.

Quality is ok at best.

16 May 2025
Unprompted review
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Reply from Northern Garms

Hi Marc

Thank you for taking the time to leave us a review.

Sorry your not happy with your product, If there are any issues within 30 days of arrival please contact customer services

info@northerngarms.co.uk

Rated 5 out of 5 stars

Second order and very pleased.

Second order from this company now and very very pleased with everything. Order x2 trousers, perfect fit and taper, lightweight material so perfect for summer.

Customer service quickly replied when there was a problem with placing the order, which resolved itself. Very polite as well.

After reading through the reviews, there seems to be some issues with the quality of some items, so I will check back after a few wears and washes. Last items from 6 months ago are still like new, so should have no issues.

Keep up the good work guys! Build up those long-term customers with the same good quality! :)

16 May 2025
Unprompted review
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Reply from Northern Garms

Thank you so much for taking the time to leave us a review.

Enjoy your items.

Rated 3 out of 5 stars

Return Issue for US Customers

They should communicate upfront, that they ship out of the UK. Ordered sweat pants, and their sizing is completely off. Pants are 2 sizes smaller than from a US brand. Tried to return, have to pay for shipping to the UK. Besides thats its annoying to do the paper work at USPS, shipping costs nearly as much as the sweats. Will trash the product instead. They should not be selling to the US, if they don't have figured out US logistics.

21 April 2025
Unprompted review
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Reply from Northern Garms

Hi Dennis

Thank you so much for taking the time to leave us a review.

We are actually a UK Based company so all items are actually shipped from the UK.

In regards to US shipping we actually loose money on our US customers to get the items to the US as cheap as possible.

Unfortunately at this time we are unable to provide free returns . But normally USPS is the cheapest option if customers want to return.

In regards to sizing our sizing is the same as the US, We manufacture all items in Türkiye custom made.

Rated 5 out of 5 stars

Amazing..

Amazing... from initial contact in regards to delivery to receiving the most gorgeous top. Fab quality and well designed. Love it. Thank you.

19 April 2025
Unprompted review
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Reply from Northern Garms

Thank you so much for taking the time to leave us a review.

Enjoy your items.

Rated 5 out of 5 stars

Great clothes,super fit

Great clothes,super fit

I'm just new to them but already have bought twice already quality and fit are second to none very impressive so far.

7 April 2025
Unprompted review
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Reply from Northern Garms

Thank you so much for taking the time to leave us a review.

Enjoy your items.

Rated 1 out of 5 stars

Tracksuits the last 6 month have been…

Tracksuits the last 6 month have been awful I have spent an absolute fortune online in this shop…. Tracksuits are all bobbly and end up looking like a ten pound tracksuit material has been awful recently … do not advice anyone to buy buy them as I said after a few washes it looks like a tracksuit u would buy in pound land

11 March 2025
Unprompted review
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Reply from Northern Garms

Hi Conner

Thank you so much for taking the time to leave us a review.

We do strive to sell the best possible quality for the price.

As we have a high cotton content in our tracksuit these can peel due to the excess cotton/polyester material - But a simple lint roller will fix any bobbling you might have experienced.

This is very common in the industry but if you email your images to customer services they will assist

info@northerngarms.co.uk

Rated 5 out of 5 stars

Amazing experience every time

I've ordered few Northern Garms quite a few times now and everything I've bought has always been high quality and comfortable. Shipping speed has has always been reasonable from their location to mine. I would definitely keep coming back as customer.

14 March 2025
Unprompted review
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Reply from Northern Garms

Thank you so much for taking the time to leave us a review.

Enjoy your items.

Rated 5 out of 5 stars

Black Sherpa from Northern Garms is…

Black Sherpa from Northern Garms is super stylish and good quality material. Keeps you warm and looks good. Had so many compliments from family and friends. Easy to order on-line and delivery was within days. Thanks NG and will be ordering some more items

28 February 2025
Unprompted review
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Reply from Northern Garms

Thank you so much for taking the time to leave us a review.

Enjoy your items.

Rated 5 out of 5 stars

Great product

Great product. My son loves them. Very cosy

25 March 2025
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Reply from Northern Garms

Thank you so much for taking the time to leave us a review.

Enjoy your items.

Rated 5 out of 5 stars

Love the brand and sweat suit

I'm from the US and usually things take a while to get here but the two sweat suits I ordered got here pretty quickly. They're easily my favorite set of sweats I wish it was fall/winter still so i could have a reason to wear them every day.

I'm 5ft 8in normally I walk around at 187lbs but I've been cutting for my MMA fight and I'm around 160lbs and small bottoms and a large top still fit comfortably.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Hello from the USA

Hello from the USA! I love this brand! The quality of the fabric, the thoughtful placing of the brand label, and the uniqueness of the design just makes every item purchased feel so worth it. The prices are reasonable and the shipping is fast. Any issues, the customer service is ready to respond on hand via email. Quality service to go along with a quality brand. I suggest you make your purchase now!

28 March 2025
Unprompted review
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Reply from Northern Garms

Thank you so much for taking the time to leave us a review.

Enjoy your items.

Rated 1 out of 5 stars

Strange pair of keks these

Strange pair of keks these. Poor quality and poor fit. Look like something MC Hammer would have worn, but wouldn't now. Proper Cacka. Makes Primark look top end.

21 February 2025
Unprompted review
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Reply from Northern Garms

Hi Archie

Thank you for taking the time to leave us a review.

If the item you have purchased is not to your taste you can return these using the returns form within your shipment if you prefer.

Rated 1 out of 5 stars

Terrible quality

Terrible quality. Garment tore at the drawstring on my first use of it. I then had to chase up the refund because they were slow to do this. They then only refunded me the item cost, not shipping, so I had to chase up the shipping refund. I then got replies from someone who couldn't speak English properly and couldn't get my name right. Still waiting on postage refund.

20 March 2025
Unprompted review
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Reply from Northern Garms

Hi Jed

Thank you so much for taking the time to leave us a review.

I have checked your case and I can see we provided a QR to return the product and issued a full refund including shipping costs.

The refund has been completed in 2 batches I agree but this is for a full refund for the product + shipping costs.

In regard to “English speaking” all of the team are English speaking and can confirm a refund has been processed.

Sorry once again your not happy with the solution provided

Rated 1 out of 5 stars

Really poor quality garment

Really poor quality garment. Considering price point one would assume a level of robustness. One wear outdoors which includes a car journey resulted in the seatbelt marking the fleece.

Customer service was average as they acknowledged the damage but said it wasn’t a quality issue. As a resolution I was offered an exchange, but the item I had originally bought was sold out. I was then given a choice of what they had left in stock and as a result, I ended up with something I didn’t really want and in the wrong size as they had sold out of XL’s on most items. Would’ve preferred my money back…

They even said that they’d be adding a disclaimer to the website stating not to wear if you plan to use a seatbelt!

Took a punt on an instagram company and lost. Would avoid and stick to known brands that use quality material and are built to last.

6 February 2025
Unprompted review
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Reply from Northern Garms

Thank you for your feedback Oliver and sorry you are not happy with the product or our customer services

We replaced your sherpa free of charge even though the item was not classed as faulty.

Sorry once again your not happy with the solution provided

If you are still unhappy with the solution provided please return the item for a refund.

Rated 1 out of 5 stars

i paid for block hoody that look…

i paid for block hoody that look amazing after washing on its own on right temp i dried it hanging in airing room then putting the top on the name of the company peeeling off be carful bying from
them they charged to return thing are not even open i lost ten pound sending a small top bk and a ruined hoody cuz northern gram peeled off in 48 hour i know more people have had this problem but never report it but im warning people never trust then they look desperate to keep
money over there faulty clothing

17 January 2025
Unprompted review
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Reply from Northern Garms

Hi Haroon

Thank you so much for taking the time to leave us a review.

We havent had any issues or emails from yourself with the issue you have stated to try to assist you further.

If you please email customer services they will be happy to help you further with your issue.

info@northerngarms.co.uk

Rated 5 out of 5 stars

Love the products

Love the products, the brand is great. I had an issue at one point but the customer service team were amazing and so responsive. Would definitely recommend this brand to others

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Superb Quality

I’ve been visiting and using products from NPG since they opened and the quality just keeps on getting better and better.

I recently upgraded my uniform and Jules has done a fantastic job, quick turnaround, high quality and I’ve had so many positive comments!

Visiting the shop I’m always greeted by a smile from Jules and Deb and made to feel welcome. They really listen to what I am after and always go above and beyond my expectations.

I recommend them to so many people.

Thank you for being amazing

Xx

11 March 2025
Unprompted review

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