While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of both products and service, frequently highlighting the fast delivery and excellent communication. Many consumers express satisfaction with the ease of ordering and the helpfulness of the staff, often noting quick replies and proactive updates. The overall sentiment indicates a high level of trust and repeat business due to the consistent positive experiences. However, some customers were not happy with their orders, mentioning issues such as receiving the wrong item and being asked to pay for return delivery. A few people also reported unexpected charges when using certain payment methods, leading to dissatisfaction with the final cost.

What people talk about most

Quality

Users describe positive interactions with quality, consistently praising the "top quality goods" and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Product

People report positive experiences with product quality. Many customers praise the "AAA quality" and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fantastic service, quick... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the fast delivery, with orders often... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely spot on - bought 4 t shirts all of which brilliant quality and exactly as described I needed to change the size of one of the t shirts and these guys literally made it as easy as possible w... See more

Rated 5 out of 5 stars

Brought the top , it arrived in 2 days the quality was 10 outta 10 , great service, quick replies on WhatsApp . Main reason for making this review is because I used a similar website who sells the... See more

Rated 5 out of 5 stars

I have used this site/service before. Only good things to say quick fast delivery, always very helpful with sourcing items they may not show on site. Extremely helpful if sizing doesn’t fit customer.... See more

Rated 5 out of 5 stars

Received my order today… just want to say thank you! From start to finish you was very helpful. Postage was so quick! But most importantly the quality is 10/10 🌟 I can’t lie I was skeptical, and neve... See more


Company details

  1. Clothing Store

Written by the company

Welcome to Luxo's trust pilot we are a business that has been operating for over 10 years + we have acrued a large amount of valued customers over these years with our professional and speedy service providing the best quality products in the UK!


Contact info

4.9

Excellent

TrustScore 5 out of 5

246 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered a few items off luxoworld now…

Ordered a few items off luxoworld now and every item is bang on couldn’t fault it from start to finish ordering is easy. Reply to within a few hours and receive my parcels within a few days I’d hundred percent recommend this website.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Very poor dealing with Luxo this time…

Very poor dealing with Luxo this time and wouldn’t recommend them placed an order and then to have a 5% charge put on it as to be paying by Klarna as I’ve used them numerous times before and never used Klarna found very strange and won’t be using them again so be careful of the extra charges when paying your final amount.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

I can't fault this

I can't fault this. The CG garments are great quality. I got sent the wrong size but they sent the right out one and covered the postage etc to sort within a couple of days.

Impressed and will buy again.

16 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look