Lovely tasting pasta, does taste homemade and very good quality. Had the best Tuscan Gnocchi dish last week ever, you could taste the depth of flavour in the slow cooked beef sauce. Had a few teethin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm enjoying the meals, they taste more like a restaurant meal than a ready meal. As someone with a chronic illness, I appreciate how quick and easy they are to prepare, just boil the pasta and heat t... See more
Company replied
Really yummy but wondering if you could consider wholemeal/brown/spelt pasta then just white pasta. Also if possible more veggies in ratio to the pasta. I would be happy to pay an additional fee for t... See more
Company replied
Great pasta meals delivered on a Thursday morning. We cook the meals in two batches, usually on a Friday night as an end of week treat. Enjoy tying different pasta types and sauces we'd not usually bu... See more
Company replied
Company details
Written by the company
Hi, we're James and Rebecca. Each week we deliver fresh pasta and delicious sauces to your door ready to cook and eat in under 5 minutes In 2017 we packed up our possessions and our 6 month old son and went on a tour of Italy to learn the authentic way to make fresh pasta. Now we deliver fresh pasta and homemade sauces to you. Made each morning, our pasta is the freshest around. Each dish includes fresh pasta, a delicious homemade sauce and fresh parmesan and can be prepared and ready to eat in under 5 minutes.
Contact info
Boundary business court , CR4 3TD , London , United Kingdom
- 020 4538 3991
- hello@nonnatonda.co.uk
- nonnatonda.co.uk
4.2
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Lovely pasta
Lovely pasta, smooth delivery, good customer service - I’ve had a couple of delivery issues because of moving house and they were really quick to respond and sort them out.
9 September 2026
Reply from Nonna Tonda
Thank you so much for the lovely review! We’re really glad to hear you’re enjoying the pasta and that our customer service team has been able to help quickly with the delivery issues during your move.
We really appreciate your support and hope you continue enjoying plenty of delicious pasta!
Most amazing freshly made pasta and…
Most amazing freshly made pasta and delicious cacio Pepe sauce the best sauce yet. Prompt delivery service although no notification of delivery time sent
11 September 2026
Reply from Nonna Tonda
Thanks so much for the 5 stars! We’re thrilled to hear you loved the fresh pasta and that the Cacio e Pepe hit the mark! 🍝
We really appreciate the heads-up regarding the delivery notification, too. We're looking into our dispatch alerts to ensure you get precise timing updates for your next order!
Highly recommend
Great variety, great taste, simple fresh ingredients, easy to prepare. Great value for money and have loved every order.
10 September 2026
Reply from Nonna Tonda
Thank you so much for the love and for enjoying our pasta! ✨🍝
Reply from Nonna Tonda
Thank you so much for the love and for enjoying our pasta! ✨🍝
Love the variety
Love the variety, been getting these for about 3 months now and the quality and consistency is superb.
8 September 2026
Reply from Nonna Tonda
Hi James,
Thank you so much for your continued support! We’re so pleased to hear you’re enjoying the variety and that the quality has remained consistent over the past three months. It means a lot to know you’re enjoying your Nonna Tonda deliveries, and we cannot wait to get some more sent to you soon!
Reply from Nonna Tonda
Hello,
Thank you so much for taking the time to leave us a review! We’re so pleased you’re enjoying the variety and finding our pasta quick and easy to prepare. We look forward to getting you some more weekly treats soon!
Awesome pasta
Awesome pasta - such a treat to have this to look forward to - super speedy to make and lots of guests have ben really impressed.
3 September 2026
Reply from Nonna Tonda
Hi Elizabeth,
Thank you so much for taking the time to let us know! We’re so pleased that our pasta is something you look forward to, and even better that it’s been such a hit with your guests. It’s great to hear you’re enjoying how quick and easy it is to make too. We can't wait to get more sent to you soon!
Love the meals and they are so easy to…
Love the meals and they are so easy to prepare.
I am on my own so they allow me meals for 2 days.
2 September 2026
Reply from Nonna Tonda
Thank you so much for the lovely review! We’re really glad to hear you’re enjoying the meals and finding them so easy to prepare. It’s great to know that the portions work well for you too. We look forward to getting more pasta out to you soon!
Food is amazing fresh delivered on time…
Food is amazing fresh delivered on time well packaged
2 September 2026
Reply from Nonna Tonda
Hi Lorraine,
Thank you so much for your lovely review! We’re delighted to hear you’re enjoying the pasta and that you’ve been happy with the freshness, packaging and delivery. We really appreciate your support and cannot wait to get some more products delivered to you soon!
Love Nonna Tonda so much
Love Nonna Tonda so much, ingredients can’t beat and tastes even better so easy and highlight of my weeks for sure.
25 August 2026
Reply from Nonna Tonda
Thank you so much for the love and for enjoying our pasta! ✨🍝
Good, super easy to prep food but a little expensive
I'm enjoying the meals, they taste more like a restaurant meal than a ready meal. As someone with a chronic illness, I appreciate how quick and easy they are to prepare, just boil the pasta and heat the sauce, takes around 5 minutes. The ordering process is easy to choose which weeks you like a delivery and which meals, I usually get one every 2 or 3 weeks. My only negative is the price, if it was cheaper, I would get it more often and give 5 stars.
3 September 2026
Reply from Nonna Tonda
Thank you so much for the lovely feedback! We’re really pleased to hear you’re enjoying the meals and finding them so quick and easy to prepare.
We really appreciate your feedback on the price. We carefully choose the highest quality ingredients and put a lot of care into creating fresh pasta dishes that deliver a restaurant-quality experience at home.
Thanks again for your support, and we hope to keep impressing you with every delivery!
The pasta itself was pretty good
The pasta itself was nice, but I had to cancel because of the terrible deliveries I had as a brand new customer. I realise that is down to the delivery partners, but overall it was a very negative experience for me. The customer service rep was helpful and responsive, but ultimately that wasn't enough to salvage my ongoing subscription
30 June 2026
Unprompted review
Reply from Nonna Tonda
Hi Teenita,
Thank you so much for taking the time to leave us a review. We’re really pleased to hear that you enjoyed the pasta and found our customer service team helpful and responsive.
We’re sorry that the delivery issues affected your overall experience, especially as a new customer. We completely understand how frustrating the delivery issues must have been. We really appreciate you giving Nonna Tonda a try and sharing your honest feedback with us.
The quality of the food is exceptional…
The quality of the food is exceptional as is the choice. The icing on the cake is the speed with which it all comes together.
Delivery is reliable.
1 September 2026
Reply from Nonna Tonda
Hi Pam,
Thank you so much for such a lovely review! We’re delighted to hear you’re enjoying both the quality and variety of our dishes, and that the quick cooking time makes it easy to get a delicious meal on the table. It’s also great to hear that you’ve found our deliveries to always be reliable. We cannot wait to get some more dishes sent to you soon!
Really appreciate early delivery time
Really appreciate early delivery time. No hanging around waiting for delivery before we can have our meal. This was a major problem with another pasta company we have previously used.
Quality of food and cooking instructions also very good.
31 August 2026
Reply from Nonna Tonda
Hi Richard,
Thank you so much for your lovely review! We’re really pleased to hear that the early delivery makes things easier and means you can get straight on with enjoying your pasta without waiting around. It’s also wonderful to hear you’re enjoying the quality of the food and finding the cooking instructions helpful. Thanks so much for choosing Nonna Tonda, and we can't wait to get some more pasta to you soon!
Delicious food at a reasonable price
Delicious food at a reasonable price! I fully recommend 👌
3 July 2026
Reply from Nonna Tonda
Thank you so much for this lovely review! It’s wonderful to hear that you’re enjoying the food and feel that it’s good value too. We really appreciate you taking the time to recommend us, it means a lot to our team!
Brilliant and highly quality food
Brilliant and highly quality food. Love the service and taste.
5 August 2026
Reply from Nonna Tonda
Thank you so much for the review! We're thrilled to hear about your great experience and truly appreciate your support.
Consistently amazing fresh pasta dishes…
Consistently amazing fresh pasta dishes and great variety every month!
26 August 2026
Unprompted review
Reply from Nonna Tonda
Thank you so much for the review! We're thrilled to hear about your great experience and truly appreciate your support.
Absolutely delicious
Very easy to order. Arrived on time.
Was absolutely delicious. Very quick and easy to make. Would highly recommend to Italian food lovers.
28 August 2026
Unprompted review
Reply from Nonna Tonda
Thank you so much for the review! We're thrilled to hear about your great experience and truly appreciate your support.
Such tasty pasta
Such tasty pasta. Every time it arrives we’re excited and it’s just so easy to make and enjoyable. Talk about fresh, homemade pasta hitting the spot!
27 August 2026
Reply from Nonna Tonda
Thank you so much for the review! We're thrilled to hear about your great experience and truly appreciate your support.
Wrong order sent two weeks in a row
Wrong order sent two weeks in a row. No apology or explanation when I emailed
I’ve now cancelled as their customer service is appalling. The true test of any retailer is not the quality of their product or service, but how they react when things don’t go right. In that regard, awful company. I appreciate they are “new” but they have a lot to learn about the customer experience.
28 August 2026
Unprompted review
Reply from Nonna Tonda
Thank you for taking the time to leave this feedback. I'm really sorry to read about your experience, particularly that you received the wrong order two weeks in a row and then felt that your concerns weren't properly acknowledged when you contacted us.
I completely agree with your point that the real test of customer service is how a company responds when something goes wrong. Customer care is one of the most important pillars of Nonna Tonda for us, and when we make a mistake, we want to acknowledge it properly, understand what happened and do everything reasonably possible to put it right. From what you've described, we clearly haven't done that for you.
I'd really like to understand more about what happened, including how we responded when you initially contacted us, as this isn't how we want issues to be handled. If you're willing, please email us at hello@nonnatonda.co.uk (mailto:hello@nonnatonda.co.uk) and mention this review so that it can be passed directly to our Customer Service Manager.
Even though you've now cancelled, we'd really appreciate the opportunity to speak with you, listen to your feedback and see whether there's anything at all we can do to make this experience right. We're genuinely sorry that we've left you with this impression of us.
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