Worst service. Cancelled service and they are charging me every month. In the top, they are billing for the calls even though the service is cancelled. Left so many messages and no one is bot... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Started off great, agreed there would be a charge per call. Very happy. As time went on additional charges were added to our invoice without consultation. A 24hr answering charge we never asked for, a... See more
Company replied
I came to look at the reviews as knew I couldn't be the only one, this company has gone downhill. I was very happy with the service previously, ladies answering the phone were great, polite an... See more
Company replied
Since the pandemic, our call volume increased 200% which brought tremendous strain on our team. Imagine trying to eat lunch and the phone rings so you have to either spit out your food or quickl... See more
Company replied
Company details
Written by the company
We’re NoMissedCalls — the UK’s original pay-as-you-go call answering service, offering dependable 24/7 support from real people who represent your business professionally. Our small, experienced team of receptionists take the time to understand you and your business, so every call is handled with care, consistency, and a personal touch — just like you would. While you focus on what matters most, we make sure no call — or opportunity — goes unanswered. We can also manage live chats and make outbound calls when needed. Flexible, friendly, and always on — NoMissedCalls is here to support your business, every step of the way.
Contact info
1.9
Poor
43 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing service
Amazing service - we have tried many call handling companies and have been disappointed by all up to now. Rosie and the team at No Missed Calls handle our calls brilliantly, relay information accurately and do everything asked of them with a cheerful manner. And to top it all No Missed Calls is a better value service than anyone else we’ve used before. We can’t recommend highly enough.
12 August 2019
Unprompted review
Reply from NoMissedCalls
Thank you so much for such a lovely review Paul!
We thoroughly enjoy working with you and look forward to working with you for many years to come :-)
Rosie & The NoMissedCalls Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.