Nobltravel Reviews 

12,290
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 9,993 reviews, reviewers had a great experience with this company. Customers frequently praise the sturdy build, beautiful design, and very convenient extra features like integrated cup holders and charging ports. Many consumers also highlight the exceptional assistance provided by staff members who quickly resolve problems and maintain friendly communication throughout. The service provided is often described as excellent, with people appreciating the smooth user experience during their trips. However, some people mentioned experiencing notable difficulties when trying to reach customer support or waiting considerably longer than expected for replies. A few reviewers were also dissatisfied with unexpected subscription charges or noticeable shipping delays tied to their initial online orders.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that the suitcases are sturdy,... See more

Customer service

Consumers find customer service to be positive and helpful once connected with representatives. Reviewers... See more

Quality

Reviewers highlight positive aspects of quality, noting that the luggage is exceptionally sturdy, well-built,... See more

Order

People report ambiguous experiences with order processes, reflecting a clear division in consumer... See more

Response time

Reviewers mention ambiguous feedback about response time, with many consumers reporting frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has mo... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to use our Nobl suitcases. They are sturdy and durable when checked in and have survived numerous international flights. Their stylish appearance have had many people ask what kind... See more

Company replied

Rated 5 out of 5 stars

This is the BEST carry on luggage I have ever owned. Light, sturdy, well built and the extra’s from a holder for your cup to a well constructed, lockable laptop outside holder. At almost every airport... See more

Company replied

Rated 5 out of 5 stars

I accidentally clicked on adding a monitoring subscription to my order when I was buying a set of luggage. I contacted NOBL immediately but was still billed. I wrote to them again & got a message f... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

12K reviews

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4.2

All reviews

(12,290)

9,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service! More reason to love Nobl!!

11 September 2026
Unprompted review
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Reply from Nobltravel

Hi Vanessa,

Thank you for the kind words! We’re so glad you had an excellent experience with our service. We truly appreciate your support and are happy to have you as part of the NOBL family!

Regards,
NOBL

Rated 5 out of 5 stars

I bought two of the larger pieces for…

I bought two of the larger pieces for our recent trip to New Zealand- I wanted sturdy luggage as I know the stress they go through on airlines. Our Nobl suitcases performed beautifully, and came through with hardly a scratch. I love the solidness and stability and recommend them to everyone!

1 April 2026
Unprompted review
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Reply from Nobltravel

Hi Nancy,

It’s wonderful to hear your NOBL suitcases performed so well during your trip to New Zealand! We’re glad they held up beautifully and arrived with hardly a scratch.

Thank you for trusting NOBL and for recommending us to others. We truly appreciate your support!

Regards,
NOBL

Rated 5 out of 5 stars

My entire shipment didn’t arrive and…

My entire shipment didn’t arrive and Jeremy has been amazing at getting things corrected for me and reshipped. Thank you for the great service Jeremy. He completely turned my experience with this company around .

11 September 2026
Unprompted review
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Reply from Nobltravel

Hi Natasha,

We’re so glad Jeremy was able to step in, correct the shipment issue, and arrange the reshipment for you.

Thank you for recognizing his efforts and for sharing how he turned your experience around. We truly appreciate your kind words and support!

Regards,
NOBL

Rated 5 out of 5 stars

It’s been a ride

It’s been a ride! Specially with all the AD spam, but I greatly appreciate the customer service I’ve received throughout this whole process!
Shout out to Jeremy for reaching out to me about my order and helping me, it means a lot <3
I am so grateful to have some luggage of my own finally that I’ll use for a lifetime.

11 September 2026
Unprompted review
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Reply from Nobltravel

Hi Captain Morgan,

We’re happy to hear Jeremy was able to personally reach out, assist with your order, and make a positive difference throughout the process.

Thank you for your patience and for recognizing Jeremy’s support. We’re thrilled you finally have luggage you can enjoy for years to come!

Regards,
NOBL

Rated 5 out of 5 stars

I recently ordered a weekender bag from…

I recently ordered a weekender bag from Nobl. Loved the bag….and then was billed $148 for a subscription for their airtag (which was”free”). I immediately canceled the subscription online…that was the easy part. Trying to get a refund was another story. Apparently there is a tiny box that needs to be checked when you order to decline the free tag. I had a series of disheartening conversations on the live chat option and had accepted that I was at a dead end. Out of the blue I received a text from Jeremy inquiring if I loved my bag …..so I launched into my tale of woe one last time…expecting him to drop the conversation. FIVE STARS FOR JEREMY….he stayed the course and got me a total refund…he restored my faith in humanity! So if you need customer service…ask for Jeremy! PS. I do like the weekender bag.

11 September 2026
Unprompted review
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Reply from Nobltravel

Hi Sharron,

We’re so pleased to hear Jeremy stayed with you throughout the process and was able to get the subscription charge fully refunded.

Thank you for recognizing his dedication and for sharing such a heartfelt review. We’re also glad to hear you’re enjoying your Weekender bag!

Regards,
NOBL

Rated 5 out of 5 stars

Very thoughtfully engineered

Very thoughtfully engineered. The lack of a zipper makes Nobl luggage far more secure. The carry-on has a really smart pop-out drink holder and a phone holder for watching videos built into the extendable handle.

My large luggage went through some serious checked luggage abuse that busted two separate wheels on separate occasions. But Nobl replaced the wheels under warranty and the mounted wheel shafts are durable and remained undamaged, making repair easy.

Nobl proactively offered fixing the wheels upon a customer satisfaction inquiry and I didn't even have to hassle with convulated warranty claim filing. There effort to ensure customer satisfaction was impressive.

11 September 2026
Unprompted review
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Reply from Nobltravel

Hi Grant,

Thank you for sharing such detailed feedback! We’re glad you’re enjoying the thoughtful design and features of your NOBL luggage, especially the secure zipper-free construction and built-in drink and phone holders.

We’re also happy our warranty support was able to make the wheel replacements simple and hassle-free. Your kind words about our commitment to customer satisfaction mean a lot to us.

Regards,
NOBL

Rated 5 out of 5 stars

Spoke to Ruby to confirm order details…

Spoke to Ruby to confirm order details and she was very helpful

11 September 2026
Unprompted review
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Reply from Nobltravel

Hi Martin,

Thank you for sharing your feedback! We’re glad to hear Ruby was helpful and made sure your order details were confirmed smoothly.

We truly appreciate you taking the time to recognize her support.

Regards,
NOBL

Rated 5 out of 5 stars

Sometimes it works and sometimes it doesn't

I was very excited to get my Nobl luggage. Delivery was very quick! I love its colors and benefits. But with what I carry, I couldn't get it all in. My computer was too big! The customer service rep was very patient and he explained my options. Just remember that they are trying to help you. Be kind to them and they will be kind to you. I had a great experience. In the end for me I return it.

11 September 2026
Unprompted review
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Reply from Nobltravel

Hi Kathleen,

We’re glad to hear your NOBL luggage arrived quickly and that you enjoyed the colors and features. We’re also happy our customer service team was able to patiently walk you through your options when the luggage didn’t meet your needs.

Thank you for your thoughtful feedback and for recognizing the importance of kindness and understanding. We truly appreciate your positive experience with NOBL!

Regards,
NOBL

Rated 5 out of 5 stars

After three trips it still looks great!

Have used my new Nobl luggage on three trips this summer. All pieces have performed perfectly.

19 August 2026
Unprompted review
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Reply from Nobltravel

Hi Dusty,

Thank you for sharing your experience. We’re so glad to hear your NOBL luggage has performed perfectly across all three of your trips this summer. We truly appreciate your support and are happy to be part of your travels.

Regards,
NOBL

Rated 4 out of 5 stars

Manager Brody’s care makes up for any shortcomings

I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has more than made up for any shortcomings of the Nobl system. 👍

5 September 2026
Unprompted review
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Reply from Nobltravel

Hi Janet,

It’s wonderful to hear that Brody was able to step in and turn things around for you. We truly appreciate you recognizing his care, responsiveness, and willingness to personally help throughout the process.

Thank you for giving NOBL the opportunity to make things right and for sharing such thoughtful feedback. We’re especially glad that Brody was able to provide you with a direct point of contact and make sure you felt taken care of.

Your kind words mean a lot to our team. 👍

Best regards,
NOBL

Rated 5 out of 5 stars

Love the dark green case!

Love the dark green suitcase I got my daughter who travels a lot. She’s loaned it to a friend briefly and she lives in another city so I can’t take a photo, but she loves it! The various plug-ins for cell phone and laptop are especially wonderful! Definitely recommend. Need to buy myself one now since I also travel a lot!

11 January 2026
Unprompted review
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Reply from Nobltravel

Hi Lisa,

Thank you so much for sharing this. We’re thrilled to hear your daughter loves her dark green NOBL suitcase and that the built-in charging features have been especially useful for her travels. We truly appreciate your recommendation, and we’d love to welcome you to the NOBL family with a suitcase of your own.

Regards,
NOBL

Rated 1 out of 5 stars

Absolute disappointment and utterly…

Absolute disappointment and utterly appalling customer service! I bought this suitcase from you as a gift, and the moment we opened it today, we were shocked to discover that the inside is completely torn and damaged.
We reached out for help, and not only were they completely unwilling to resolve the issue, but even when I simply asked for a shipping label just to exchange it (since it hasn't been used at all and was just opened!), they still refused to do a thing.
They make big promises about warranties and service, but the moment a real issue comes up, they completely wash their hands of you. Shameful behavior—stay away!

11 September 2026
Unprompted review
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Reply from Nobltravel

Hi Shani,

Thank you for taking the time to share the details of your experience, especially regarding the condition of the luggage when it was opened and your concerns about the exchange process.

Brody, our Customer Success Manager, will be reaching out to you shortly to personally take ownership of your case, review what happened, and work directly with you toward a resolution.

Thank you for your patience while we look into this for you.

Best regards,
NOBL

Rated 4 out of 5 stars

Suitcase is sturdy rolls nice

Suitcase is sturdy rolls nice, only gripe is that when it’s full it is hard to put computer in computer pocket. Love the color I got and many of the others. Love the cup holder. Cover is garbage, i do hope the company addresses that.

7 September 2026
Unprompted review
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Reply from Nobltravel

Hi Danielle,

We’re thrilled to hear that you love your suitcase's sturdiness, smooth roll, cup holder, and colors! We also really appreciate your honest feedback regarding the computer pocket when the bag is fully packed, as well as your thoughts on the cover. Insights like yours help us directly as we work to improve our designs and accessories for future versions. Thank you so much for sharing your experience with us!

Best regards,
NOBL

Rated 5 out of 5 stars

This is an interesting story as I was…

This is an interesting story as I was having much trouble with problems that I experienced with NOBL but in the end, I was contacted directly by a wonderful woman named Grace who represented this company. I will tell you that I have changed my mind and they certainly have stepped up to the plate to make sure everything was resolved I would certainly recommend them knowing that they did care about their customers.
Thank you Grace and Thank you NOBL

10 September 2026
Unprompted review
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Reply from Nobltravel

Hi Diana,

We’re thrilled to hear that Grace was able to step in and turn your experience around! At NOBL, we truly care about our customers, and it means the world to us to know that everything was resolved to your satisfaction and that you’d recommend us. Thank you for your kind words!

Best regards,
NOBL

Rated 5 out of 5 stars

Great customer service

Great customer service! Great bags!

24 July 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Sierra,

We’re thrilled to hear that you love your bags and had a great customer service experience! It means so much to our team to know you’re happy with NOBL. Thank you for taking the time to leave such kind feedback and for being part of the NOBL family!

Best regards,
NOBL

Rated 5 out of 5 stars

Nobl luggage

I like my Nobl luggage for the function. Love the clasp closure.

11 September 2026
Unprompted review
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Reply from Nobltravel

Hi Nancy,

We’re thrilled to hear that you love the function and clasp closure of your NOBL luggage! It means the world to us to know that our design features make traveling easier for you. Thank you for sharing your feedback and for choosing NOBL!

Best regards,
NOBL

Rated 4 out of 5 stars

I had an issue trying to use a credit I…

I had an issue trying to use a credit I had from Nobl, after a few tries Brody was involved and it was sorted very quickly
Thanks Brody

9 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Don,

We’re thrilled to hear that Brody was able to step in and resolve your credit issue so quickly! Providing fast and helpful support is what we strive for, and we’re so glad everything was taken care of for you. Thank you for taking the time to leave a review and for choosing NOBL!

Best regards,
NOBL

Rated 5 out of 5 stars

I t's been over a year with this case…

It's been over a year with this case and it is really nice and has held up better than expected. It still looks new! However, I wouldn't buy it again. It's simply not for me. For as much traveling as I do, there is only enough storage for a three day trip at best. The cup holder consumes too much interior space as does the handle. The USB hub is inadequate and does not support fast charging batteries. The laptop compartment is a great feature, with easy access, but the mesh pockets won't keep things secure and they usually fall out. Then, you again are compromising interior space. Other than that, it's a nice case. Five stars because their support team is brilliant. These days that makes or breaks a brand.

10 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Steve,

We’re so glad to hear that your case has held up so well over the past year and that our support team earned your five-star rating! At the same time, we truly appreciate your detailed feedback regarding the internal storage space, cup holder, USB hub, and laptop compartment pockets. Insights like yours are incredibly valuable as we continue to refine and improve our future designs for frequent travelers. Thank you for sharing your experience and for recommending our team!

Best regards,
NOBL

Rated 1 out of 5 stars

Their return policy is VERY misleading

Their return policy is VERY misleading. They advertise 100 days-BUT you have to report your return within 5 days of delivery. You cannot see this policy anywhere! I'd avoid this company as it is NOT customer friendly.

There is absolutely NO reference to reaching out within 5 days for returns. All I see is 100 days to return. If you do not hold up the promise of 100% returns within 100 days, I will continue to educate other consumers of this shady policy.

10 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Sue,

Thank you for raising this. We understand why the 100-day return policy may appear confusing in this situation, and we’d like to clarify what the policy actually states.

The 100-day period applies to sending an eligible item back, while our policy also states that customers must contact us within 5 days of delivery for preference-based returns, as well as damaged, defective, missing, or stolen items. This requirement applies even when the item remains unopened.

We’re sorry the distinction wasn’t clear when you attempted the return. We’d still like to review your specific order and timeline to see what options may be available. Please share your order number, and Brody, our Customer Success Manager, will personally look into this with you.

Best regards,
NOBL

Rated 5 out of 5 stars

Best luggage ever

This luggage is outstanding. It’s durable, versatile, and spacious enough to accommodate everything I need for my travels. It’s easy to maneuver and incredibly convenient to use, whether I’m navigating an airport or getting around at my destination. I take it with me everywhere I travel and couldn’t be happier with it.

11 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Charles,

We’re thrilled to hear your NOBL luggage has been such a reliable travel companion. It’s great to know the durability, spacious design, and easy maneuverability make every journey more convenient, wherever your travels take you. We truly appreciate your support!

Best regards,
NOBL

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