I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has mo... See more
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Reply from Nobltravel
I bought two of the larger pieces for our recent trip to New Zealand- I wanted sturdy luggage as I know the stress they go through on airlines. Our Nobl suitcases performed beautifully, and came through with hardly a scratch. I love the solidness and stability and recommend them to everyone!

Reply from Nobltravel
My entire shipment didn’t arrive and Jeremy has been amazing at getting things corrected for me and reshipped. Thank you for the great service Jeremy. He completely turned my experience with this company around .

Reply from Nobltravel
It’s been a ride! Specially with all the AD spam, but I greatly appreciate the customer service I’ve received throughout this whole process!
Shout out to Jeremy for reaching out to me about my order and helping me, it means a lot <3
I am so grateful to have some luggage of my own finally that I’ll use for a lifetime.

Reply from Nobltravel
I recently ordered a weekender bag from Nobl. Loved the bag….and then was billed $148 for a subscription for their airtag (which was”free”). I immediately canceled the subscription online…that was the easy part. Trying to get a refund was another story. Apparently there is a tiny box that needs to be checked when you order to decline the free tag. I had a series of disheartening conversations on the live chat option and had accepted that I was at a dead end. Out of the blue I received a text from Jeremy inquiring if I loved my bag …..so I launched into my tale of woe one last time…expecting him to drop the conversation. FIVE STARS FOR JEREMY….he stayed the course and got me a total refund…he restored my faith in humanity! So if you need customer service…ask for Jeremy! PS. I do like the weekender bag.

Reply from Nobltravel
Very thoughtfully engineered. The lack of a zipper makes Nobl luggage far more secure. The carry-on has a really smart pop-out drink holder and a phone holder for watching videos built into the extendable handle.
My large luggage went through some serious checked luggage abuse that busted two separate wheels on separate occasions. But Nobl replaced the wheels under warranty and the mounted wheel shafts are durable and remained undamaged, making repair easy.
Nobl proactively offered fixing the wheels upon a customer satisfaction inquiry and I didn't even have to hassle with convulated warranty claim filing. There effort to ensure customer satisfaction was impressive.

Reply from Nobltravel
Spoke to Ruby to confirm order details and she was very helpful

Reply from Nobltravel
I was very excited to get my Nobl luggage. Delivery was very quick! I love its colors and benefits. But with what I carry, I couldn't get it all in. My computer was too big! The customer service rep was very patient and he explained my options. Just remember that they are trying to help you. Be kind to them and they will be kind to you. I had a great experience. In the end for me I return it.

Reply from Nobltravel
Have used my new Nobl luggage on three trips this summer. All pieces have performed perfectly.

Reply from Nobltravel
I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has more than made up for any shortcomings of the Nobl system. 👍

Reply from Nobltravel
Love the dark green suitcase I got my daughter who travels a lot. She’s loaned it to a friend briefly and she lives in another city so I can’t take a photo, but she loves it! The various plug-ins for cell phone and laptop are especially wonderful! Definitely recommend. Need to buy myself one now since I also travel a lot!

Reply from Nobltravel
Absolute disappointment and utterly appalling customer service! I bought this suitcase from you as a gift, and the moment we opened it today, we were shocked to discover that the inside is completely torn and damaged.
We reached out for help, and not only were they completely unwilling to resolve the issue, but even when I simply asked for a shipping label just to exchange it (since it hasn't been used at all and was just opened!), they still refused to do a thing.
They make big promises about warranties and service, but the moment a real issue comes up, they completely wash their hands of you. Shameful behavior—stay away!

Reply from Nobltravel
Suitcase is sturdy rolls nice, only gripe is that when it’s full it is hard to put computer in computer pocket. Love the color I got and many of the others. Love the cup holder. Cover is garbage, i do hope the company addresses that.

Reply from Nobltravel
This is an interesting story as I was having much trouble with problems that I experienced with NOBL but in the end, I was contacted directly by a wonderful woman named Grace who represented this company. I will tell you that I have changed my mind and they certainly have stepped up to the plate to make sure everything was resolved I would certainly recommend them knowing that they did care about their customers.
Thank you Grace and Thank you NOBL

Reply from Nobltravel

Reply from Nobltravel
I like my Nobl luggage for the function. Love the clasp closure.

Reply from Nobltravel
I had an issue trying to use a credit I had from Nobl, after a few tries Brody was involved and it was sorted very quickly
Thanks Brody

Reply from Nobltravel
It's been over a year with this case and it is really nice and has held up better than expected. It still looks new! However, I wouldn't buy it again. It's simply not for me. For as much traveling as I do, there is only enough storage for a three day trip at best. The cup holder consumes too much interior space as does the handle. The USB hub is inadequate and does not support fast charging batteries. The laptop compartment is a great feature, with easy access, but the mesh pockets won't keep things secure and they usually fall out. Then, you again are compromising interior space. Other than that, it's a nice case. Five stars because their support team is brilliant. These days that makes or breaks a brand.

Reply from Nobltravel
Their return policy is VERY misleading. They advertise 100 days-BUT you have to report your return within 5 days of delivery. You cannot see this policy anywhere! I'd avoid this company as it is NOT customer friendly.
There is absolutely NO reference to reaching out within 5 days for returns. All I see is 100 days to return. If you do not hold up the promise of 100% returns within 100 days, I will continue to educate other consumers of this shady policy.

Reply from Nobltravel
This luggage is outstanding. It’s durable, versatile, and spacious enough to accommodate everything I need for my travels. It’s easy to maneuver and incredibly convenient to use, whether I’m navigating an airport or getting around at my destination. I take it with me everywhere I travel and couldn’t be happier with it.

Reply from Nobltravel
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