Nobltravel Reviews 

12,297
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 9,993 reviews, reviewers had a great experience with this company. Customers frequently praise the sturdy build, beautiful design, and very convenient extra features like integrated cup holders and charging ports. Many consumers also highlight the exceptional assistance provided by staff members who quickly resolve problems and maintain friendly communication throughout. The service provided is often described as excellent, with people appreciating the smooth user experience during their trips. However, some people mentioned experiencing notable difficulties when trying to reach customer support or waiting considerably longer than expected for replies. A few reviewers were also dissatisfied with unexpected subscription charges or noticeable shipping delays tied to their initial online orders.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that the suitcases are sturdy,... See more

Customer service

Consumers find customer service to be positive and helpful once connected with representatives. Reviewers... See more

Quality

Reviewers highlight positive aspects of quality, noting that the luggage is exceptionally sturdy, well-built,... See more

Order

People report ambiguous experiences with order processes, reflecting a clear division in consumer... See more

Response time

Reviewers mention ambiguous feedback about response time, with many consumers reporting frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has mo... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to use our Nobl suitcases. They are sturdy and durable when checked in and have survived numerous international flights. Their stylish appearance have had many people ask what kind... See more

Company replied

Rated 5 out of 5 stars

This is the BEST carry on luggage I have ever owned. Light, sturdy, well built and the extra’s from a holder for your cup to a well constructed, lockable laptop outside holder. At almost every airport... See more

Company replied

Rated 5 out of 5 stars

I accidentally clicked on adding a monitoring subscription to my order when I was buying a set of luggage. I contacted NOBL immediately but was still billed. I wrote to them again & got a message f... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

12K reviews

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4.2

All reviews

(12,297)

9,826 reviews in the last 12 months

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Rated 5 out of 5 stars

This is the best luggage I have ever…

This is the best luggage I have ever owned. I travel a lot and this is the best bag for anyone that travel for business.

18 September 2026
Unprompted review
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Reply from Nobltravel

Hi Andrew,

That means a lot, especially coming from someone who travels frequently. We’re really happy NOBL has become a dependable part of your business trips, and we hope it continues to serve you well wherever work takes you next.

Regards,
NOBL

Rated 1 out of 5 stars

Customer Support is HORRIBLE

Customer Support is HORRIBLE! And they claim 100 day return policy but in fact it is a 5 day return policy.

"100-Day Return Policy
We offer a 100-day return window on standard purchases. Items should arrive back in new-like condition, with original packaging, tags, and proof of purchase."

Absolutely 100% regret buying from this comapny

30 July 2026
Unprompted review
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Reply from Nobltravel

Hi Grant,

Thank you for sharing this. To clarify how our return process works: NOBL offers a 100-day window during which items can be returned, and to start that process, we ask customers to request an RMA within 5 days of delivery via Live Chat so we can get the return moving quickly.

Brody, our dedicated Customer Success Manager, will be reaching out to you shortly and will personally assist you to your satisfaction.

Thank you for your patience.

Best regards,
NOBL

Rated 5 out of 5 stars

Mira Vincent was incredible

Mira Vincent was incredible, professional and intentional.

18 September 2026
Unprompted review
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Reply from Nobltravel

Hi Wade,

Mira will be thrilled to hear this. We’re proud to have her on the team and will make sure your kind words are passed along.

Regards,
NOBL

Rated 5 out of 5 stars

Versatile Product at a Competitive Price

I purchased a package from NOBL that included the Weekender, Check In, Carry on Bag, and Packing Cubes. The products are well made and versatile allowing me to cover any type of trip with the combination received. I found the packing cubes very helpful as well as a utility bag for my toiletries (love the underside compartment). The customer service folks were efficient and helpful.

16 November 2025
Unprompted review
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Reply from Nobltravel

Hi Jeffrey,

Sounds like you’re fully set for just about any kind of trip now. We’re happy the collection has worked so well for you, and it’s great to know our team made the experience just as smooth.

Regards,
NOBL

Rated 5 out of 5 stars

Great suitcases

Great suitcases. Smooth wheeling and I love the laptop holder in the carry on

3 February 2026
Unprompted review
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Reply from Nobltravel

Hi Allyson,

Love hearing that you’re enjoying your NOBL Carry-On and that it’s been such a smooth fit for your travels.

Regards,
NOBL

Rated 5 out of 5 stars

Sean Torres was a great help!

18 September 2026
Unprompted review
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Reply from Nobltravel

Hi Karen,

We’re happy to hear Sean was such a great help. We’ll be sure to pass your kind words along to him.

Regards,
NOBL

Rated 5 out of 5 stars

Glad I purchased Nobl

On my recent cruise to Alaska on the day of debarkation one of the cruise terminal workers saw my suitcase and asked how I liked it. I told him I love it. I purchased a 28 inch Travel Check In Suitcase for both me and my wife in May of 2025. Since then we have been on 2 round trip flights, 3 cruises and countless weekend trips and they are holding up great. On that recent trip I did have a minor issue with mine and customer service has been exceptional, and Nobl is handling it better than I expected. I can definitely say I’m glad I purchased them.

18 September 2026
Unprompted review
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Reply from Nobltravel

Hi Jon,

Your NOBL luggage has certainly been putting in the miles. We love hearing how well it’s held up through flights, cruises, and weekend trips, and that our team has been taking great care of you along the way. We truly appreciate your continued trust in NOBL.

Regards,
NOBL

Rated 5 out of 5 stars

Bestest Luggage I ever also have three…

Bestest Luggage I ever also have three weekend lavender and yellow, mint

18 September 2026
Unprompted review
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Reply from Nobltravel

Hi Cindy,

You’ve built quite the NOBL collection. We love knowing our pieces have become such a favorite part of your travels, and we truly appreciate your continued support.

Regards,
NOBL

Rated 5 out of 5 stars

My first impression of my luggage, (loved it)

My first impression of my luggage, I fell in love with the quality of luggage and the appearance of the luggage. But I did had a little issue with the handle and they replaced it right away it right away and the customer service was very professional and helpful. Looking forward to buying more luggage from them.

28 August 2026
Unprompted review
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Reply from Nobltravel

Hi Walter,

It’s wonderful to hear that the quality and appearance made such a strong first impression. We’re also pleased our team was able to assist quickly and make the process easy for you. We look forward to being part of many more of your travels.

Regards,
NOBL

Rated 5 out of 5 stars

Best Customer Service

Leslie was incredibly helpful throughout the replacement process. She made sure I received my UPS tracking information, monitored the delivery, and consistently kept me updated. My replacement luggage arrived in great condition, and I’m so relieved to have my complete matching NOBL set ready for my next adventure!

Leslie truly made me feel like she cared about me as a customer, not just about doing her job. Thank you, Leslie!

17 September 2026
Unprompted review
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Reply from Nobltravel

Hi Victoria,

We’re happy to know that Leslie stayed closely involved throughout the process and kept everything moving smoothly. We’re especially pleased that your matching NOBL set is now complete and ready for your next adventure.

Regards,
NOBL

Rated 1 out of 5 stars

They automatically put a “free” Nobl…

They automatically put a “free” Nobl Air subscription in your cart, with fine print vaguely implying that after 14 days you’ll be charged $139 for it.

They don’t make it clear that you’re signing up for a subscription, and even though I asked for a refund within minutes of being charged, they insist that it’s final, and have the gall to offer me store credit as recompense.

This is one of the most predatory practices I’ve seen from an online retailer.

17 September 2026
Unprompted review
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Reply from Nobltravel

Hi Rory,

We’re pleased that Brody was able to reach out and resolve your concern by processing the refund. We appreciate you giving us the opportunity to address the issue and make things right.

Best regards,
NOBL

Rated 5 out of 5 stars

Helpful

When I had a question, they were very helpful. Making sure all my needs were satisfied 😌

14 September 2026
Unprompted review
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Reply from Nobltravel

Hi Cassandra,

We’re glad our team could answer your questions and make sure you had everything you needed. We truly appreciate your kind feedback and are happy to have been of help!

Best regards,
NOBL

Rated 4 out of 5 stars

I needed to return a product

I needed to return a product, but but I was impressed with the most was your representative name Jay Noble
He was outstanding, professional, and understanding

17 September 2026
Unprompted review
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Reply from Nobltravel

Hi Cheri,

We’re pleased to hear Jay Noble provided such professional and understanding support during your return. We’ll be sure to pass along your kind words to him. Thank you for recognizing his excellent service!

Best regards,
NOBL

Rated 5 out of 5 stars

Great luggage

Great luggage. Very happy. Customer service was helpful as well.

17 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Scott,

Thank you for the kind feedback. We’re glad you’re happy with your NOBL luggage and had a positive experience with our Customer Success team. We truly appreciate your support.

Regards
NOBL

Rated 1 out of 5 stars

Terrible customer service…

I placed an order for the travel tote on August 30 and it was delivered on September 8. The same day I sent an email to the address on their website requesting to return the product as it did not meet my expectations.

After having gotten no reply, I sent another email on September 17 and received the following auto reply

Thank you for contacting NOBL. We've moved away from email support — This inbox is no longer monitored or answered.

You can instead reach us through:
Start live chat

The chat went back-and-forth and would consistently cut out before I could finish replying. The final response from them was since they have a five day from receipt of product to request a return policy this order is no longer eligible for return.

This is unacceptable as I had requested the return the day I received the product and never heard back from them.

you cannot speak to anyone directly and clearly there’s an issue with customer service.
The product is nice, but it does not suit my needs and customer service is deplorable.

9/18/26***Update*** customer service responded to my review and we are working now through resolution to be able to return the item***

16 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Janet,

Thank you for taking the time to share the details of your order and your experience trying to arrange a return.

Please share your order number and the email tied to your purchase so our Customer Success Manager can personally review your order and the return request, and work with you toward a resolution. You can directly reach out to him at Brody@nobltravel.com.

We appreciate the opportunity to look into this for you.

Best regards,
NOBL

Rated 1 out of 5 stars

Misleading return policy and non-existent customer service

Do not be fooled by claims of a generous 100-day return policy. Noble Luggage actually requires you to request a return within 5 days of delivery via their Live Chat just to receive an RMA. My bag was delivered on September 16, 2026, and I reached out via Live Chat on both September 16 and September 17. I have received zero response concerning RMA information. I also sent two emails to Nobl with no reply. I am well within their strict 5-day window, but they are completely ignoring customer support requests. Save yourself the hassle and buy elsewhere.

16 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Zina,

Thank you for taking the time to share the details of your order and your experience trying to request a return.

To clarify our return process: NOBL offers a 100-day return window, and to initiate a return within that window, customers need to request an RMA within 5 days of delivery via Live Chat. Based on what you've shared, it sounds like you reached out within that timeframe, so we want to make sure your request is properly located and processed.

Please share your order number or the email tied to your purchase, and our dedicated Customer Success Manager will reach out to you personally to take a close look at your RMA request and the current status of your order, and work with you toward getting this resolved. You can directly reach out to him at Brody@nobltravel.com.

We appreciate the opportunity to look into this for you.

Best regards,
NOBL

Rated 5 out of 5 stars

I bought a new suitcase for my husband…

I bought a new suitcase for my husband from Noble Travel and the wheels were sticking. Leslie reached out to me to see how the lugguage was working out. I informed her about the wheels and she immediately sent me replacement wheels and instructions to replace them. She was great.

17 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Jolie,

Thank you for sharing your experience. We’re glad Leslie was able to quickly assist with the replacement wheels and provide clear instructions. We’ll be sure to pass along your kind words. We truly appreciate you choosing NOBL.

Regards
NOBL

Rated 5 out of 5 stars

My wife and I took a chance on ordering…

My wife and I took a chance on ordering a Cherry Red Luggage set with NOBL. We were not disappointed! The customer care that we experienced throughout the creation of the luggage, testing, and delivery was fantastic. The quality surpassed our expectations; all of the product works so well together. We love it so much we have ordered a Blush set for her for our next set, and we ordered the luggage trackers. Thank you NOBL!

1 March 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Chris,

Thank you for sharing your experience. It’s great to hear that the Cherry Red set exceeded your expectations and that our team was there for you throughout the process. We’re also glad you’ve added the Blush set and luggage trackers to your collection. We appreciate your trust in NOBL and look forward to being part of your future travels.

Regards
NOBL

Rated 5 out of 5 stars

Nobl Great Products/Great Company and customer service

Nobl is a great company to purchase your Travel products from. I have purchase the best luggage ever from them in multiple sizes and the weekender bag. I have purchase the bags to put my clothes in for packing in my suit cases. I have the carry on suit case as well. All of the products are great very well made and great quality. When you are ready to update you travel experience you can't beat Nobl. From the time of purchase, receipt of order and follow up on orders Nobl is the only company I would recommend.

17 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Luann,

Thank you for the wonderful feedback. We’re so glad you’re loving your NOBL luggage and travel accessories, and we truly appreciate your continued support. It means a lot to know you value both the quality of our products and the experience from purchase through follow-up.

Regards
NOBL

Rated 1 out of 5 stars

Poor Quality and Extremely Expensive Returns

Very disappointing experience. NOBL Travel markets its luggage as a premium product made with high-quality materials, but what I received felt cheap, poorly constructed, and nowhere near the quality advertised or expected at this price.

Returning it made the situation worse. The customer is responsible for return shipping, which in my case cost more than $130. This makes their return policy practically useless and leaves customers paying a substantial amount just to return a disappointing product.

I feel the marketing is misleading and would not recommend buying from this company. The quality does not justify the price, and the return process puts an unreasonable financial burden on the customer.

17 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Tomas,

Thank you for your patience throughout this. We're pleased that Brody, our Customer Success Manager, was able to connect with you personally and go over the concerns.

He will continue keeping you updated on the status moving forward and will work to resolve this fully to your satisfaction.

Best regards,
NOBL

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