I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has mo... See more
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This is the best luggage I have ever owned. I travel a lot and this is the best bag for anyone that travel for business.

Reply from Nobltravel
Customer Support is HORRIBLE! And they claim 100 day return policy but in fact it is a 5 day return policy.
"100-Day Return Policy
We offer a 100-day return window on standard purchases. Items should arrive back in new-like condition, with original packaging, tags, and proof of purchase."
Absolutely 100% regret buying from this comapny

Reply from Nobltravel
Mira Vincent was incredible, professional and intentional.

Reply from Nobltravel
I purchased a package from NOBL that included the Weekender, Check In, Carry on Bag, and Packing Cubes. The products are well made and versatile allowing me to cover any type of trip with the combination received. I found the packing cubes very helpful as well as a utility bag for my toiletries (love the underside compartment). The customer service folks were efficient and helpful.

Reply from Nobltravel
Great suitcases. Smooth wheeling and I love the laptop holder in the carry on

Reply from Nobltravel
On my recent cruise to Alaska on the day of debarkation one of the cruise terminal workers saw my suitcase and asked how I liked it. I told him I love it. I purchased a 28 inch Travel Check In Suitcase for both me and my wife in May of 2025. Since then we have been on 2 round trip flights, 3 cruises and countless weekend trips and they are holding up great. On that recent trip I did have a minor issue with mine and customer service has been exceptional, and Nobl is handling it better than I expected. I can definitely say I’m glad I purchased them.

Reply from Nobltravel
Bestest Luggage I ever also have three weekend lavender and yellow, mint

Reply from Nobltravel
My first impression of my luggage, I fell in love with the quality of luggage and the appearance of the luggage. But I did had a little issue with the handle and they replaced it right away it right away and the customer service was very professional and helpful. Looking forward to buying more luggage from them.

Reply from Nobltravel
Leslie was incredibly helpful throughout the replacement process. She made sure I received my UPS tracking information, monitored the delivery, and consistently kept me updated. My replacement luggage arrived in great condition, and I’m so relieved to have my complete matching NOBL set ready for my next adventure!
Leslie truly made me feel like she cared about me as a customer, not just about doing her job. Thank you, Leslie!

Reply from Nobltravel
They automatically put a “free” Nobl Air subscription in your cart, with fine print vaguely implying that after 14 days you’ll be charged $139 for it.
They don’t make it clear that you’re signing up for a subscription, and even though I asked for a refund within minutes of being charged, they insist that it’s final, and have the gall to offer me store credit as recompense.
This is one of the most predatory practices I’ve seen from an online retailer.

Reply from Nobltravel
When I had a question, they were very helpful. Making sure all my needs were satisfied 😌

Reply from Nobltravel
I needed to return a product, but but I was impressed with the most was your representative name Jay Noble
He was outstanding, professional, and understanding

Reply from Nobltravel
Great luggage. Very happy. Customer service was helpful as well.

Reply from Nobltravel
I placed an order for the travel tote on August 30 and it was delivered on September 8. The same day I sent an email to the address on their website requesting to return the product as it did not meet my expectations.
After having gotten no reply, I sent another email on September 17 and received the following auto reply
Thank you for contacting NOBL. We've moved away from email support — This inbox is no longer monitored or answered.
You can instead reach us through:
Start live chat
The chat went back-and-forth and would consistently cut out before I could finish replying. The final response from them was since they have a five day from receipt of product to request a return policy this order is no longer eligible for return.
This is unacceptable as I had requested the return the day I received the product and never heard back from them.
you cannot speak to anyone directly and clearly there’s an issue with customer service.
The product is nice, but it does not suit my needs and customer service is deplorable.
9/18/26***Update*** customer service responded to my review and we are working now through resolution to be able to return the item***

Reply from Nobltravel
Do not be fooled by claims of a generous 100-day return policy. Noble Luggage actually requires you to request a return within 5 days of delivery via their Live Chat just to receive an RMA. My bag was delivered on September 16, 2026, and I reached out via Live Chat on both September 16 and September 17. I have received zero response concerning RMA information. I also sent two emails to Nobl with no reply. I am well within their strict 5-day window, but they are completely ignoring customer support requests. Save yourself the hassle and buy elsewhere.

Reply from Nobltravel
I bought a new suitcase for my husband from Noble Travel and the wheels were sticking. Leslie reached out to me to see how the lugguage was working out. I informed her about the wheels and she immediately sent me replacement wheels and instructions to replace them. She was great.

Reply from Nobltravel
My wife and I took a chance on ordering a Cherry Red Luggage set with NOBL. We were not disappointed! The customer care that we experienced throughout the creation of the luggage, testing, and delivery was fantastic. The quality surpassed our expectations; all of the product works so well together. We love it so much we have ordered a Blush set for her for our next set, and we ordered the luggage trackers. Thank you NOBL!

Reply from Nobltravel
Nobl is a great company to purchase your Travel products from. I have purchase the best luggage ever from them in multiple sizes and the weekender bag. I have purchase the bags to put my clothes in for packing in my suit cases. I have the carry on suit case as well. All of the products are great very well made and great quality. When you are ready to update you travel experience you can't beat Nobl. From the time of purchase, receipt of order and follow up on orders Nobl is the only company I would recommend.

Reply from Nobltravel
Very disappointing experience. NOBL Travel markets its luggage as a premium product made with high-quality materials, but what I received felt cheap, poorly constructed, and nowhere near the quality advertised or expected at this price.
Returning it made the situation worse. The customer is responsible for return shipping, which in my case cost more than $130. This makes their return policy practically useless and leaves customers paying a substantial amount just to return a disappointing product.
I feel the marketing is misleading and would not recommend buying from this company. The quality does not justify the price, and the return process puts an unreasonable financial burden on the customer.

Reply from Nobltravel
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