Nationwide Mortgage Bankers, Inc Reviews 1,175

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Eric was a pleasure to deal with from our first telephone call through closing. Eric informed us our options, rights, etc. He went out of his way to come to our house and deliver documents.The entir... See more

Rated 5 out of 5 stars

I can't say enough about Jeff and his team at Nationwide Mortgage Bankers. They handled my refinance with top notch professionalism. They stayed in constant and quick contact if I had any questions a... See more

Rated 5 out of 5 stars

This was our first time applying for a mortgage, and Scott F. was very helpful throughout the entire process. Whenever we needed something explained in layman’s terms, Scott was always there at our di... See more

Rated 4 out of 5 stars

NMB performed well. After a few delays, one on the clients part, the re-finance regained momentum and completed. NMB can make improvements via status calls to clients verses the client calling. The ma... See more

Company replied

Company details

  1. Mortgage Lender

Written by the company

AT NATIONWIDE MORTGAGE BANKERS, INC. (“NMB”), WE ARE MORTGAGE CLARITY. Nationwide Mortgage Bankers was born with the vision of demystifying mortgages through transparency, education, and customer support, these are the cornerstones of our success. Nationwide Mortgage Bankers is a direct lending mortgage bank exclusively serving the home finance market for one to four family residential properties. Licensed by the U.S. Department of Housing and Urban Development we specialize in government insured loans. Our approval by the United States Department of Veteran Affairs provides us the honor of being able to serve our military population. Additionally, we also offer Conventional Home Financing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Responsive and Expedient

The team at Nationwide were in constant communication throughout the process of our home purchase. The experience was smooth and expedient. I would recommend Nationwide Mortgage to any of my friends and family.

1 July 2022
Unprompted review
Rated 5 out of 5 stars

Jeff was the best thing that ever…

Jeff was the best thing that ever happened to us in real state. He was highly recommended and was able to get us approved and we were able to have the house of our dreams! Highly recommend him. Really good guy and know what he’s doing!!!

28 June 2022
Unprompted review
Rated 5 out of 5 stars

Top notch service!!!

I can't say enough about Jeff and his team at Nationwide Mortgage Bankers. They handled my refinance with top notch professionalism. They stayed in constant and quick contact if I had any questions and the whole processed was completed way sooner then I expected. I wouldn't go with any other company in the future. Thanks again!

28 June 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Waiting to speak to a mortgage advisor for longer than 30 minutes every time I have called in the last month. I have tried to call about 7 times, all at different hours with the same result.

I was advised yesterday, after waiting 35minutes to speak to somebody that I had gotten through to the wrong department. They said that they would put me through to the correct department but when quizzed about how long the queue was, they said another 30minutes+. As the time was now 16:45 and they advised that a mortgage application would take 45 minutes that there would not be time. They advised that I call back Saturday morning and advised that they are open from 08:30a.m. They even went to the bother to tell me which number to call and which options to choose but when I called Saturday morning and followed their instructions, a recorded message tells me that this department is closed.

It's a joke.

18 June 2022
Unprompted review
Nationwide Mortgage Bankers, Inc logo

Reply from Nationwide Mortgage Bankers, Inc

Good morning Mr. Buckridge,

I am very sorry you had this experience with us, I never want to hear a customer wen through something like this. I would like to speak with you and see what happened and what I can do to help. Email me when you can at robert@nmbnow.com to speak.

Sincerely,
Robert Altamore
CAO

Rated 5 out of 5 stars

Toni Stanziale

My name is Chris B, I’m writing this 5 star review on Toni Stanziale. She is absolutely wonderful, extremely timely and helpful with explaining and responding to any issue I had. Everything was resolved mostly same day. Overall a great experience with her and the company as a whole!

10 May 2022
Unprompted review
Rated 5 out of 5 stars

I have to say Bruce is an amazing He…

I have to say Bruce is amazing He helped me so much with questions I needed to know I was very nervous becuase it’s my first time learning how buying homes work but I have to say this man knows his stuff and is such a great help I recommend people coming to him if you need more questions he’s the guy to help 👏🏻

15 April 2022
Unprompted review
Rated 5 out of 5 stars

Thank you for all your help and support…

Thank you for all your help and support for this journey and for your time and effort in this process of the project. If you need anything else from me please feel free to call. Thank you for all your hard work and patience with me. You are a wonderful person and I want to change myself and I will.be well C Shepard

6 April 2022
Unprompted review
Rated 5 out of 5 stars

Are you looking for committment & dedication!

Mr Pudlowski was timely in communication, reachable whenever I needed him and put me on my toes to ensure all the required paperwork was submitted. He made the whole experience painless for me. I'm definately keeping that door open for the future

29 March 2022
Unprompted review
Rated 5 out of 5 stars

Unconditional Attention

Robert and Ian were awesome. They kept me on my toes and were on top of everything. They guided me each and every step of the way. They care for their customers needs. Thank you guys!!!!!

15 February 2022
Unprompted review
Rated 5 out of 5 stars

AC was phenomenal!!

AC was phenomenal!!! This being our 2nd house that we have purchased, working with AC was a breeze. He was very professional, always kept us in the loop of things ! We couldn't have asked for a better person to have worked with!!! It was certainly a pleasure!

10 February 2022
Unprompted review
Rated 5 out of 5 stars

I would like to thank Mr. Bruce Sanchez

I would like to thank Mr. Sanchez for helping me and my family obtain our first home. He was helpful. He explained to us what we needed to do in order to purchase our home. He kept in touch with us daily and advised us how to obtain the proper documentation needed. I would like to say if you are looking for an honest , caring person who is willing to stand by your side and help you through the process of buying a home, I would suggest you contact Mr. Sanchez. He surely cares and goes out of his way to help. Thank you again Mr. Bruce Sanchez.

9 February 2022
Unprompted review

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