Nisbets Ireland Reviews 

1,548
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift and efficient delivery service, often noting that items arrive promptly, sometimes even ahead of schedule. People are very satisfied with the quality of the products, describing them as excellent and performing as expected. The overall service, including the easy ordering process and helpful staff, is frequently highlighted as exceptional and reliable. However, some customers experienced significant delays with their orders, with items taking weeks or even months to arrive. There were also instances of incomplete or missing items, often without prior notification or clear communication from the company regarding these issues.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the swiftness and... See more

Product

Customers had positive experiences with product quality, noting that items were good quality, exactly as... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease of ordering... See more

Service

Users describe positive interactions with service, frequently highlighting its responsiveness and efficiency,... See more

Quality

People report positive experiences with quality, noting that items are often good quality, exactly as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The customer care is quick to respond when there was an issue with my payment online and when I enquired when the rest of my order would be arriving. The quality of the items is very good and all... See more

Company replied

Rated 5 out of 5 stars

1st time using Nisbets. I wanted to buy an Air conditioner unfortunately delivery took sometime but this was not Nisbets fault. it turns out this was all down to the UK. I will also add customer ser... See more

Company replied

Rated 5 out of 5 stars

Was a great experience the things I bought was very expensive in all other websites but I got it here same thing for nearly half price and very fast delivery on time even before time. So will trust th... See more

Company replied

Rated 5 out of 5 stars

Went into the Nisbet in Cork a couple times, both have great experience, very helpful and friendly lady at the checkout counter. Also, made phone call to an item that needed to wait 5 weeks before del... See more

Company replied


Company details


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4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

All reviews

(1,548)

1,074 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivery in less than 24h.

Delivery in less than 24h.

10 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thanks so much for your positive feedback! We’re really pleased you’re happy with your experience

Rated 5 out of 5 stars

Lovely cafetiere

3 cup cafetiere looks great.Coffee stays hot for your next cup and looks great.I was unlucky that I waited more than 10 days for the order as it was coming from the UK but the wait was OK as it was not urgent

3 June 2026
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Reply from Nisbets Ireland

We're so glad you're enjoying your cafetiere and that it keeps your coffee hot! We appreciate your patience with the delivery time.

Rated 5 out of 5 stars

Products as advertised

Products as advertised. Delivery according to schedule, even though the items were divided into separate parcels based on availability. Estimated delivery dates were very accurate.

10 June 2026
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Reply from Nisbets Ireland

We’re delighted to hear everything arrived as expected and on schedule, and that the delivery updates were accurate. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Fast and excellent customer service

Fast and excellent customer service
Have used my two knives ..bought them for cutting sourdough bread 🍞 unreal the knives I had wouldn't cut through the crispy crust they are a game changer .. also way cheaper than other websites for the exact same knife.. thank-you

10 June 2026
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Reply from Nisbets Ireland

We appreciate your kind words about our service. We are glad we could help.

Rated 1 out of 5 stars

Strip Bulb for display Fridge

It took weeks to get the strip bulb
The bulb is not working, its flashing when connected
There were two separate charges and my credit card was charged when I placed the order and NOT when I received it!!!

10 June 2026
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Reply from Nisbets Ireland

Thank you for bringing this to our attention, and we’re very sorry for the experience you’ve had.
We apologise for the delay in receiving your bulb and for the issue with it not working properly that’s certainly not the standard we aim to provide. We also understand your concern regarding the separate charges and the timing of the payment, and we’re sorry for any confusion this caused.
Please reach out to our customer service team sales@nisbets.ie with your order details so we can resolve this for you as quickly as possible, including arranging a replacement or refund where appropriate. We appreciate your patience and the opportunity to make this right.

Rated 5 out of 5 stars

Great service

Great service.
Easy to order
Customer Service was efficient and very good for enquiries regarding the product availability

10 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for your great feedback! We’re delighted to hear you found the ordering process easy and our customer service helpful and efficient. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

you delivered as expected

you delivered as expected. Thank you

10 June 2026
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Reply from Nisbets Ireland

Thank you for your review! We’re delighted everything was delivered as expected and appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

Order placed 14 5 2026

Order placed 14 5 2026. Delivery made 16 6 2026.

Looking forward to making a terrine for the hot summer days.... when they arrive.

10 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We appreciate your feedback regarding the delivery timeframe. We hope you enjoy making your terrine once the warmer weather arrives!

Rated 5 out of 5 stars

Delivery was fast and on time

Delivery was fast and on time, the service was excellent—I'm very satisfied and will definitely order again next time.

10 June 2026
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Reply from Nisbets Ireland

We are so happy to hear you had such a positive experience with us! We appreciate your kind words.

Rated 5 out of 5 stars

Item as described

Item as described, prompt delivery.

10 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We are so happy to hear you had such a positive experience with us! We appreciate your kind words.

Rated 5 out of 5 stars

Great service

Great tables easy to put together great service

10 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're glad you enjoyed the tables and our service. Thank you!

Rated 5 out of 5 stars

The best company

The best company. Delivery is always so quick! Have never had any problems with any of their products. Highly recommend

10 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you so much for your fantastic feedback! We’re delighted to hear you’re happy with the quick delivery and the quality of our products. We really appreciate your recommendation and your kind words.

Rated 5 out of 5 stars

Always return to Nisbets for their…

Always return to Nisbets for their extraordinary service .. always on time with great communication 🙏

17 May 2026
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Reply from Nisbets Ireland

We're so glad to hear you consistently receive extraordinary service and appreciate your kind words about our communication and timeliness!

Rated 5 out of 5 stars

Great shop!

I foolishly bought a knife-block that didn’t hold large chefs knives. Nisbet accepted return and arranged for pickup. Thank you 🙏
Every purchase from nisbet has been a pleasure. Highly recommended.

12 May 2026
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Reply from Nisbets Ireland

We're so glad we could assist with your return and pickup. Thank you for your kind words and recommendation!

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