Nisbets Ireland Reviews 

1,507
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,069 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of ordering and the staff's helpfulness. Many people are impressed with the quick and prompt delivery, often receiving their good quality products the very next day, finding them exactly as described. However, some customers noted occasional delivery delays, with items taking longer than expected or arriving incomplete in multiple shipments. Additionally, a few people experienced products being faulty or breaking shortly after purchase.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting speedy and prompt delivery,... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences such as... See more

Service

People report positive experiences with service, often describing it as excellent, fast, and professional.... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with products... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Order placed 14 5 2026. Delivery made 16 6 2026. Looking forward to making a terrine for the hot summer days.... when they arrive.

Company replied

Rated 4 out of 5 stars

I was disappointed with the delivery time as I paid nearly €10 for next day delivery but did not r receive it next day it took 3 days

Company replied

Rated 5 out of 5 stars

Very easy to make an order, goods are of good quality, and delivery's super fast. There was only one issue. Upon delivery, one of the items was out of its original box, and parts of it were scattered... See more

Company replied

Rated 5 out of 5 stars

1st time using Nisbets. I wanted to buy an Air conditioner unfortunately delivery took sometime but this was not Nisbets fault. it turns out this was all down to the UK. I will also add customer ser... See more

Company replied


Company details


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4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

All reviews

(1,507)

1,023 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service, fast delivery

Website is easy to use, delivery next day and the products are as described.

6 July 2026
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Reply from Nisbets Ireland

Thank you for your fantastic feedback.

Rated 4 out of 5 stars

Products were decent

Products were decent. Delivery took weeks as it came from the UK. Which they explained once I phoned them. Happy enough.

21 June 2026
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Reply from Nisbets Ireland

We appreciate your feedback and are glad to hear the products met your expectations. We understand the delivery time from the UK was longer than ideal, and we thank you for your patience.

Rated 5 out of 5 stars

super fast delivery and excellent…

super fast delivery and excellent quality - items as shown and arrived in perfect condition

12 July 2026
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Reply from Nisbets Ireland

Thank you for your wonderful review! We are so pleased to hear that you were happy with the fast delivery and excellent quality of your items.

Rated 5 out of 5 stars

I ordered over the phone

I ordered over the phone, spoke to a very friendly young man who was extremely helpful

5 July 2026
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Reply from Nisbets Ireland

We're happy to hear our team provided such helpful and friendly service! Thank you for sharing your positive experience with us.

Rated 3 out of 5 stars

The order was for 20 jam jars but only…

The order was for 20 jam jars but only 17 arrived.
It was disappointing that there was no notification in the delivery of the shortfall.
It was only confirmed that they would be sent later from UK stock, after I contacted the company.

5 July 2026
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Reply from Nisbets Ireland

Thank you for your feedback, and we're sorry for the disappointment caused by your order.

We understand how frustrating it must have been to receive only 17 of the 20 jam jars ordered, particularly without any notification explaining the shortfall. We appreciate that you had to contact us directly before receiving confirmation that the remaining items would be dispatched from UK stock.

This is not the level of communication we aim to provide, and we apologise for the inconvenience and uncertainty caused. Your comments have been noted, as keeping customers informed of any stock shortages or delayed shipments is extremely important.

Thank you for bringing this to our attention, and we appreciate your patience while the outstanding items were arranged. We hope to provide a smoother experience for you in the future.

Rated 5 out of 5 stars

Happy wife.

Nisbets had want i wanted delivered in good time and made my wife happy. Enough said.

5 July 2026
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Reply from Nisbets Ireland

We're so happy to hear we could deliver what you needed.We truly appreciate your positive feedback!

Rated 5 out of 5 stars

Next day delivery very good

Next day delivery very good

12 July 2026
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Reply from Nisbets Ireland

We're so pleased to hear that your delivery arrived quickly! Thank you for sharing your positive experience with us.

Rated 4 out of 5 stars

The customer care is quick to respond…


The customer care is quick to respond when there was an issue with my payment online and when I enquired when the rest of my order would be arriving. The quality of the items is very good and all is working great.
Just a small thing, after ordering 4 items, we received 2 items then 1 and then the last and month and half later. Everytime there was a delivery there would 3 emails about it. It took a month and a half to get the AA batteries. I didn't mind it too much as batteries are readily available elsewhere and I wanted to get free delivery when buying over 50 euro worth of stuff on Nisbets. However the packaging and the emails are over kill. For 8 CR2032 batteries there was an approx. 25cm long parcel and similar when the AA batteries arrived. Otherwise, this is a good shop and I would recommend them.

10 June 2026
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Reply from Nisbets Ireland

We're delighted to hear that our Customer Care team was able to assist you promptly with your payment query and order updates, and that you're happy with the quality of the products you received.

We also appreciate your honest feedback regarding the deliveries, emails, and packaging. We understand how receiving an order in multiple shipments, especially when it takes several weeks for a low-value item such as batteries to arrive, can be frustrating. We also take on board your comments about the number of delivery notifications and the amount of packaging used for smaller items. Feedback like yours helps us identify areas where we can improve the overall customer experience.

Thank you again for your recommendation and for choosing Nisbets. We genuinely value your support and hope to provide an even better experience on your next order.

Rated 5 out of 5 stars

Great service .

Super fast delivery as always within 24 hours . Great service and quality product.

8 July 2026
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Reply from Nisbets Ireland

We're so happy to hear that you consistently receive your orders quickly and are pleased with both our service and product quality. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Ordered on Friday evening

Ordered on Friday evening, delivered on Saturday morning - well done on service.

9 July 2026
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Reply from Nisbets Ireland

Thank you for your kind feedback. We're delighted to hear that you found the ordering process straightforward and that your delivery arrived quickly and efficiently.

Rated 5 out of 5 stars

Great staff

Helpful staff

1 July 2026
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Reply from Nisbets Ireland

Thank you for your feedback! We're delighted to hear that you found our staff helpful.

Rated 5 out of 5 stars

Excellent service

Excellent service, from ordering online to fast efficient delivery.

7 July 2026
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Reply from Nisbets Ireland

Thank you for your kind feedback. We're delighted to hear that you found the ordering process straightforward and that your delivery arrived quickly and efficiently.

Rated 5 out of 5 stars

Great service but ott delivery.

The service is great but I am getting each item bit by bit in the post. I could wait and get a few things together in one box. Also, the boxes are huge for the items.

7 July 2026
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Reply from Nisbets Ireland

Thank you for your feedback, and we're sorry for any inconvenience caused by receiving your order in multiple deliveries.

We do our best to get products to customers as quickly as possible, so items that are in stock are often dispatched straight away rather than holding up the entire order. We also apologise if the packaging seemed excessive for the items received. Your comments are appreciated, and we'll share them with our warehouse team as we continue to improve both our shipping and packaging processes.

Thank you for your support and for taking the time to leave a review

Rated 5 out of 5 stars

Easy to find what I wanted on the…

Easy to find what I wanted on the website, place an order and track the delivery. The service overall was excellent!

5 July 2026
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Reply from Nisbets Ireland

Thank you for your feedback! We're delighted to hear you found our website easy to use and that the ordering and delivery tracking process met your expectation

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