Nisbets Ireland Reviews 

1,516
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,073 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting items often exceed expectations and perform very well. Many consumers also highlight the excellent service, finding the ordering process easy and efficient. The delivery service is frequently commended for its speed and reliability, with numerous instances of next-day or prompt arrivals. However, some customers noted significant delivery delays, with items taking weeks or months to arrive, contrary to next-day expectations. Others experienced incomplete orders or multiple separate shipments, leading to frustration. Additionally, some reviewers reported a lack of communication regarding these shortfalls or delays.

What people talk about most

Delivery service

People report positive experiences with delivery service, often praising its speed and efficiency, with many... See more

Product

Customers consistently note positive experiences with product quality, often describing items as very good,... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers finding the ordering process easy... See more

Service

Customers had positive experiences with service, often describing it as exceptional, great, and excellent.... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as very good, sturdy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The customer care is quick to respond when there was an issue with my payment online and when I enquired when the rest of my order would be arriving. The quality of the items is very good and all... See more

Company replied

Rated 4 out of 5 stars

The product is very good but it was dropped when being delivered. It looked like it was damaged the way the packaging was hanging off but it has been working well since the delivery.

Company replied

Rated 5 out of 5 stars

Went into the Nisbet in Cork a couple times, both have great experience, very helpful and friendly lady at the checkout counter. Also, made phone call to an item that needed to wait 5 weeks before del... See more

Company replied

Rated 5 out of 5 stars

1st time using Nisbets. I wanted to buy an Air conditioner unfortunately delivery took sometime but this was not Nisbets fault. it turns out this was all down to the UK. I will also add customer ser... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

All reviews

(1,516)

1,041 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recent Purchase Online

The order was put through and delivered very quickly.

22 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're so pleased to hear that your order was processed and delivered so quickly. Thank you for sharing your positive experience with us!

Rated 1 out of 5 stars

bad stock levels

item ordered in stock on website, needed it very urgently, but out of stock overnight

29 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Please accept our sincere apologies for this issue. While the item was showing as available at the time of ordering, it unfortunately became out of stock overnight due to an unforeseen update in inventory.
We appreciate the urgency of your requirement and apologise for the inconvenience caused

Colm Nisbets Ireland

Rated 5 out of 5 stars

Great job

Great job . Came on time were perfect for job it was needed ..have some left over for next time.
Did get an invoice from English office but I had paid with PayPal, I sent the confirmation notice if payment back with invoice.

21 June 2026
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Reply from Nisbets Ireland

We're so glad to hear that our products arrived on time and were perfect for your needs! Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Excellent

Excellent, would recommend!

28 June 2026
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Reply from Nisbets Ireland

Your positive feedback is greatly appreciated thank you

Rated 5 out of 5 stars

Excellent service provided and a great…

Excellent service provided and a great product doing what it was purchased for

28 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're so glad to hear that you received excellent service and that our product is working perfectly for your needs. We appreciate your positive feedback!

Rated 5 out of 5 stars

Quick delivery and quality products

Quick delivery and quality products. Dependable.

21 June 2026
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Reply from Nisbets Ireland

We're so happy to hear that our quick delivery and product quality met your expectations. We appreciate your kind words.

Rated 5 out of 5 stars

Great customer service

Great customer service, fast delivery and high quality product!

28 June 2026
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Reply from Nisbets Ireland

We're so pleased to hear that you experienced great customer service and received a high-quality product with fast delivery. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Informed and updated delivery…

Informed and updated delivery information

21 June 2026
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Reply from Nisbets Ireland

We're so pleased to hear that you were kept well-informed about your delivery! We always strive to provide clear and timely updates.

Rated 5 out of 5 stars

Prompt delivery and item in perfect…

Prompt delivery and item in perfect condition. Excellent and fast service

21 June 2026
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Reply from Nisbets Ireland

We're so pleased to hear that your item arrived promptly and in perfect condition. Thank you for acknowledging our excellent and fast service!

Rated 5 out of 5 stars

The fact someone answers the phone

The fact someone answers the phone, takes the order, lets me know when it will arrive and then it does arrive complete…….simple but rare these days

21 June 2026
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Reply from Nisbets Ireland

We are so pleased to hear that our service met your expectations, from the initial call to the complete delivery. We truly value your kind words.

Rated 5 out of 5 stars

Helpful staffs, great service, has everything you need

Went into the Nisbet in Cork a couple times, both have great experience, very helpful and friendly lady at the checkout counter. Also, made phone call to an item that needed to wait 5 weeks before delivery, but, happened to have it in NIsbet Cork, paid to receive it via phone. Brilliant service! Varieties of available items

25 June 2026
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Reply from Nisbets Ireland

Thank you very much for your kind feedback. We are delighted to hear about your positive experiences in our Cork store and that our team was able to assist you both in person and over the phone.
I will be sure to pass on your compliments to the team they will be very pleased to hear them.
We truly appreciate your support and look forward to welcoming you again soon.

Colm Nisbets Ireland

Rated 5 out of 5 stars

Very easy ordering, good quality items, and super fast delivery

Very easy to make an order, goods are of good quality, and delivery's super fast.
There was only one issue. Upon delivery, one of the items was out of its original box, and parts of it were scattered all over the order. The cardboard bottom of this box was bent and pushed out. Not sure if it wasn't packed properly or maybe it had a faulty packaging to begin with (the content is rather heavy for a thin cardboard bottom), but forgunately, nothing was broken or damaged.

24 June 2026
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Reply from Nisbets Ireland

We are happy to hear that you found the ordering process easy and that the goods were of good quality with super-fast delivery. We sincerely apologize that one of your items arrived with its packaging compromised and parts scattered. We are relieved to know that nothing was broken or damaged. We are reviewing our packing procedures to prevent similar incidents, especially with heavier items.

Colm Nisbets Ireland

Rated 5 out of 5 stars

The ordering process was simple and my…

The ordering process was simple and my order was delivered within 24 hours. Communication from the company was excellent. The item was as described and was competitively priced. All in all it was an excellent buying experience.

25 June 2026
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Reply from Nisbets Ireland

The ordering process was simple and my order was delivered within 24 hours. Communication from the company was excellent. The item was as described and was competitively priced. All in all it was an excellent buying experience.

Colm Nisbets Ireland

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great product.

22 June 2026
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Reply from Nisbets Ireland

We're so happy to hear that you're pleased with both the delivery speed and the quality of your product. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

1st time using Nisbets

1st time using Nisbets. I wanted to buy an Air conditioner unfortunately delivery took sometime but this was not Nisbets fault. it turns out this was all down to the UK.
I will also add customer service where extremely helpful and reassuring. 5 Star Nisbets keep it up
and would certainly do business again with you.

24 June 2026
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Reply from Nisbets Ireland

Thank you very much for your kind feedback. We are delighted to hear about your experience and are pleased that our customer service team was able to support and reassure you throughout your order.
We also appreciate your understanding regarding the delivery delay and are glad it did not impact your overall experience.
Thank you for your support and recommendation

Rated 5 out of 5 stars

My over all shopping experience with…

My overall shopping experience with Nisbets was pretty good and I would definitely recommend this store to others. The frezeer I purchased works perfectly with reliable performance, and I’m really happy with this purchase.

17 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for your positive feedback. We are delighted to hear that you are happy with your freezer and that it is performing reliably.
We truly appreciate your recommendation and are pleased you had a good shopping experience with us.

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