SharkNinja UK Reviews 

Fast delivery,good price & great help from Shark

Eady to order and next day delivery arrived exactly when it said. This is one of many Ninja products that I have and I have never had a bad experience.

I have a repeat problem with my Ninja kettle but it was solved really quickly and efficiently
A new one was sent the next day

Very good communication. From start to finish. Very happy

The item came very quickly and well packed

Fantastic service, issue was resolved within 1 phone call & parts were received a day later ! Very satisfied

Perfect experience from start to finish, although that's what I've come to expect from SharkNinja! I ordered online on Saturday afternoon and my air fryer was delivered on Sunday afternoon exactly as promised.
I love my new air fryer. It's a great size for my large family, looks fantastic in the kitchen, and performs brilliantly. Very happy with my purchase and the excellent service. ⭐⭐⭐⭐⭐

Easy website to get around & even contacted me when my product I was buying was back in stock

Great service reasonable prices

Ordered and item was delivered within 3 days no hassle

Just had a conversation with Ninja customer service, am overjoyed- I could easily speak to a person (unusual these days) and that person sorted out my problem immediately. From now on it’s Shark Ninja all the way for our family.

What a disappointing experience. Tried to order a blender. Your site said it payment failed to try another card. I tried again, same thing

I called and was told it was an issue with my card yet I now have two payments pending for Ninja. Which means my bank was happy to give you money

I tried again with the agent so now have 3 pending transactions

I called because I wanted to understand why it had failed. Your agent didnt know and tried guessing. This is a technical question and should have been backed off to a support team

I still don’t have a product and my account is currently down by the price of 3 blenders!

I was helped by a young Egyptian girl, her name began with an R. I apologise for not remembering it. She couldn’t have been more helpful, polite and efficient an asset to your business I’ve no doubt. So it’s a huge thank you from me.
Annie.

I placed my order and it arrived the next day fantastic service, would definitely order from shark again

🇨🇦 NOW THIS IS CUSTOMER SERVICE! 👏🏾🔥

Whilst holidaying in Montreal, I picked up what I thought was a bargain pan set. I brought it home to the UK, only to discover that the stock pot lid was missing and two of the saucepans wouldn't work on my induction hob.

I contacted Ninja, expecting the usual back-and-forth… but honestly, their customer service has been nothing short of EXCELLENT! 👏🏾

They listened, sorted the issues, arranged replacements and have gone above and beyond to make sure everything is resolved — all the way from Canada to the UK! 🇨🇦🇬🇧

THIS is how you look after customers. 🙌🏾

Massive respect to the Ninja customer service team — especially everyone who dealt with my case.

Customer service levels: ⭐⭐⭐⭐⭐

#Ninja #SharkNinja #CustomerService #CustomerExperience #Montreal #Canada #UK #ExcellentService #CustomerServiceLevels

DPD failed to find my address. No contact made and the cleaner has now been returned to store.

Re Shark product all good so far . Easy to use and to clean . Floor looks very good after use - better than my steamer !

Super quick delivery. Can't fault it! What would have been nice would have been to choose a delivery day but the driver followed our instructions and left the parcel in a safe place.

Customer service was excellent and very quick delivery. Product perfect!

Bought this fan in addition to an existing one which is excellent. Couldn’t resist the offer price. Unfortunately delivery by DPD was three days late with no apologies or explanation and their customer service was useless. Has finally arrived and is working well.